SelectHomeWarranty

Buyer beware. This company is lousy, they do not disclose fees up front, they hire shoddy unprofessionals to do work and they take too long to dispatch services. Do not use them, I guarantee you will regret it. Remember you get what you pay for, consider another warranty company if you want it done right. See photos of work from a plumber they recommended Sawmaw Services and would not make it right.

You pay for pool coverage, but almost nothing about the pool is covered. Not the heat pumps, booster pumps, or even the water pumps are covered. What do they cover? What am I paying for? I made a claim on my fridge. They tell me it could be the condenser but that it's not covered. I'm assuming they only cover ice cubes and floaties. This entire place is a scam. I want to forget about them but the only reason I'm posting this is that I might save someone from getting swindled.

They never ever answer the phone in the US.
They do not cover any claims but they do stall you out for 2 days and tell you whatever you claim is not covered. Trash company Do not do it to yourself...RUN AWAY

My plumber contacted select home warranty after I had a consultation. My plumber told them you can expect a little bit of leakage after the water heater breaks. They told me that it was a leak, and they don't fix leaks. I let them know that a leak wasn't the problem, They then had someone call me the next day, to try to lowball me. He told me the most his company could possibly pay would be $500. I paid $473 for The policy, with a $75 deductible. Best case scenario, I pay them no matter what.

Nathan was knowledgeable and did not "beat around the bush". People live busy lives and the process, rates and contract description was clear and concise. We completed the transaction within 20 minutes! I just cancelled my contract with American Homeshield simply because of their unacceptable treatment of myself as a customer. No one seemed to care about my predicament, having had my dishwasher out of service for now on its 3rd week! I hope and wish certainly that Select Home Warranty values customer service!

We have used Select Home Warranty for the last three home purchases. Our first home we ended up filing a furnace claim, a dishwasher claim, and a AC claim. All three were taken care of in a timely manner. The second home we never needed to use our warranty. And, now on home #3 we are filing our first claim after purchasing the warranty 5 months ago. I called at 11pm Central time and my call was returned in less than ten minutes. The CSR was polite and prompt. Thanks again!

At first it was attractive cheaper than others for the same service. I left American Home Shield because of higher cost. When I joined select home warrantee5 months ago, I filed for two services. This company's responses is terrible. Two complaints never taking care of yet they charging me monthly payments. When I got fed up with their lack of care. I decide to cancel then the surprise was charging me $75 for canceling. So I paid these scampers for 5 months with but no service and rob me of $ 75. Believe people you get what you pay for. Do Not have a policy with this company it is a waste of your money.
I am going back to AHS. It is more money but worth it.

We had an intermittent problem with the cooling in our fridge/freezer. I processed the claim by phone. A repairman came out the next evening- super convenient. He was very nice. In the end the cost of the repair was worth more than the value of the fridge. We will end up replacing it and get reimbursed for the value of the fridge, which was really low. That was the only not great part, but it was probably accurate for a 16 year old refrigerator. By far the best part was the quick appointment with the knowledgeable, friendly repair person.

These people are a scam, please beware. They deny claims, refuse to cance your policy and when they do they charge you for cancelling. That is how they make money, by scaming customers. When you call them--I spent days and hours trying to reach someone to cancel--they drop the call, in other words, they don't want to talk to you. I cannot say enough what a nightmare it has been and we've only had them for about 5 months but i am thankful we got rid of them.

I had my first claim since signing up with them and I must say I couldn't be happier. Granted, it was a very simple plumbing issue that was resolved in minutes. I don't know if everything is as efficient. But I called this morning, my claim was forwarded to the plumber within a couple of hours and late this afternoon I had it fixed. Wow. I had one other home warranty before, with far worse claims service. That said, it's been a nightmare to get information from SelectHW. I signed up some 8 or 9 months ago and they promised me a whole bunch of stuff. I never received any information in the mail and they never confirmed the free service visit, etc. Luckily, the person I talked with today was very nice and took care of it all. If today's experience is any guide, I was very happy. I didn't give them 5 stars because of the initial difficulties.

I have been with this company for 8 months. First time I called in the 2nd month about black specks coming from my kitchen faucet. They denied the claim stating it was a maintenance issue. 2nd time I called about my built in microwave not working. They agreed to pay me $95 when a replacement cost was $700. They told me because my unit was more than 10 years old, that was all they could pay me. I asked if my water heater or ac unit broke down, if I would only get a prorated reimbursement; they said no.

I am unsure. I have little confidence that my policy will cover any needed future repairs.

WARNING: If youre in the market for a home warranty, please DO NOT choose Select Home Warranty. They are a scam of a business! Ive been going round and round with them for MONTHS to get a technician out to service my refrigerator that is not getting cold enough due to motor issues. You can never get a hold of anyone via phone and if you submit a claim online nothing happens. Email responses take a minimum of 5 days all for them to tell me its not covered! My contract clearly states that the refrigerator is covered! BUYER BEWARE. Take your business elsewhere! www.selecthomewarranty.com

In january they sent out a contractor at 10:00 at night in a car full of kids to examine my bathroom leek. The man took my $75 and never came back so now waiting almost a year and getting a run around i cancelled my policy and they charged me another $75. Now $150 later and numerous monthly permiums spent still do not have this fixed. They are the biggest rip offs out there. Did i mention im a disabled scenior on Social security. Shame on them