I just purchased this coverage and after searching for the best coverage and the most cost effective price, there really was no one else that came close. They cover everything I needed plus had additional offerings to look out for when I decide to remodel. Will review again if I have to submit a claim.
We were at a crossroad trying to make a decision on a home warranty plan. We shopped for a week and David came up with the best deal. I really can't review customer service and follow through on a claim as we haven't made one yet. I will post an addendum if/when that times comes.
Air Enforcement did a fantastic today repairing are air conditioning unit after it went out. Jeffery the tech kept me informed as to what the problem was and was able to repair it pretty quick. Diffidently would have them back again.
Signed up for there home warranty and 40 days after paying them over $500 dollars for one year coverage. My freezer in my refrigerator quit getting cold so I called them to have it looked at and they sent a guy out he said it needed a couple parts and he would order them and let me know. Today select home warranty sent me a email stating my refrigerator is not covered due to being within my 30 day coverage. I called and told them it was over 30 days from when I signed up and payed. Then they explained the first 30 days is a trial period and then another 30 days until coverage would begin just another way for them to get out of any coverage total scam do not use this company
Don't even waste your time or money purchasing a warranty from this company. They lied and told me that they would cover the full cost of repairs to my major systems minis the $60 deductible. They told me there were no restrictions or loopholes. When my AC broke down a few months later they would only pay $150 of a $750 bill. They said I had to have 3 yrs of maintainance records. I haven't even owned the property for 3 yrs. I specifically ask about this before I purchased the warranty and was lied to. They said it was all in the fine print of the agreement which they never sent to me. I called twice to request that it be mailed to me but never received it. Bottom line, they are scammers and a rip off unscrupulous company. I immediately cancelled my service. I wish I had read the reviews before I paid my money. Won't make that mistake again. Buyer beware!
Sheila P.
This is a scam. There is no way a real business can survive with this level of service. I filed a claim a month ago, I have received three different vendors, none of them are able to provide me service. One does not service Samsung, one will not do work with Select Home Warranty because they don't pay, the third is out of state and when I reach out they do not answer and their cellphone mail box is full. I want my money back!.
The most apologetic representatives in the world, probably working for pennies, somewhere in India. We've been without our dryer for three months.
Bottom line, they are unresponsive, and unreliable; ghosted.
I imagine most of these companies are similar in their practices. Whatever the case, I'm onboard for a class action suit.
Next to my garage is our HVAC and a small leak rusted the fan inside. Select was very fair in working with the claim and replacing it after two weeks and special approval. The service lived up to the reviews I read before ordering.
The gentlemen on the phone was polite and courteous. I wish a drafted contract though could have been provided before purchase, because I see later that the policy I purchased for just over $1,000 has a limit aggregate of $11,000. There are only so many questions that you can think of on the fly. That would have made me reconsider my purchase.
Next time my good friends ask me about repairs I am going to steer them in the direction of Select Home warranty. What a great asset to any home owner. Service support and competence in every part of my claim.
Overview
SelectHomeWarranty has a rating of 2.1 stars from 942 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SelectHomeWarranty most frequently mention water heater, maintenance records and fine print. SelectHomeWarranty ranks 1st among Home Insurance sites.
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- Mahwah, New Jersey, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members