Fast and friendly service! I look forward to working with and recommending SelectHomeWarranty. In addition, they are a Veteran friendly company.
Spoke with richard who was our customer service rep and he was very friendly and help us find the best plan.
They came the same day; so a quick diagnosis, friendly technician. Waiting for the part to come in for final repair
I purchased the best plan that they offered thinking that would benefit me in the long run. Three weeks into it and dealing with outside temperatures of 20° I have been told I need three years of maintenance records. When I tried to explain to them I do not have the maintenance records because I purchased this house through my father's estate and he is passed away I do not have it. They did not care and offered me $150 for me to have the furnace repaired on my own or offered me $150 to replace the furnace. They also told me that it would take up to 30 days to process the reimbursement of $150. They state their corporate offices in New Jersey but every time you call them you will get a call center in the Philippines. I live in Indiana and it's 20° I was on the phone for 30 minutes trying to explain to someone in the Philippines what it was like for it to be cold outside and snow on the ground because she had never experienced that. The original repair person they sent out was from Sears and I had to wait five days for him. He ordered the part and came back and sit in front of the house for three hours trying to get approval from this company to put the part on the furnace. Then and only then I was told about the maintenance records and they even needed a video of the furnace I guess the furnace was gonna do a TikTok act I really didn't understand that one. When I spoke to one person in the Philippines and told him I would like to speak to somebody in the corporate office he became a laughing joke with him and the other workers in the office that I actually wanted to speak to somebody in corporate. I am now in the process of going to switch to a new company and if I were you I would go elsewhere. This company is not there when you need them!
If you enjoy paying for incompetence, frustration and regret - This is the company for you!
Actually, I'm not sure it even is a company. Please AVOID AT ALL COSTS!
All services have been very helpful and have saved a lot. 4 star only because I was charged to come over just to tell me to call a plumber
Excellent experience to setup! Hoping this will be a good experience. So far so good, let's hee how it goes when I try them out
I just started service with this company. Hope they are better than others I have dealt with. Will see what happens with my first call.
I looked around for a home warranty company and compared several online. I liked Select the best and ordered online in less than 10 minutes
IF 100 PEOPLE DO NOT PURCHASE SELECT HOME WARRANTY BECAUSE OF MY REVIEM I LOS $375, BUT SELECT HOME WARRANTY $37,500
SELECT HOME WARRANTY IS A DISHONEST COMPANY do yourself a favor save your money and stress knowing that you being fool by trusting this SCAM COMPANY. Stay away from SELECT HW they do not have technicians as they claim, also that few companies that accept SHW are dishonest like them, they only collect the service fee which it will not cover the part that is just for diagnostic (some can give you this for free) and then they tell you they will contact you to let you know what is your part and what SHW will cover. Furthermore, they sent companies without checking their license.
I have three properties and 2 are with CHOICE HOME WARRANTY we have made several calls in one of our rental property and they honor what they advertise, is the item is cover they collect the fee $45 and the rest is paid by CHOICE HOME WARRANTY.
Please do not make the mistake I made, I am so glad I only tried them for 1 year and it is the house were we live, since we do take care of our property I only call them once but enough to discover SELECT HOME WARRANTY IS A SCAM. I lost 375.00 plus the calling fee $45 but I will post this bad review every where to avoid people making rich a dishonest company.
I am a real customer so please believe me stay away from SELECT HOME WARRANTY only their website have fake reviews. This was my mistake checked the reviews on their website but check yelp and others to find out more about this company.
Elliott Jones answered all my questions and was a pleasure to talk to. Hopefully this will be a good thing.
Process was quick and easy. My representative Zachary was extremely helpful and knowledgeable. Very pleased with the service I received.
Great deal just purchased a Select Home warranty, hope the service meets the fabulous price. Quick and easy and professional
They were very pleasant, and answered all my questions.
After receiving may quotes they were the best price by far.
Each time I've had to use selecthome warranty, it was trouble free and the contractors did a good job, on time and friendly.
Summertime in Florida and of course the A/C acts up. I had a response that a technician was being located with in 10 minutes of filing the claim.
I was looking for a new home warranty and Select was the only company willing to provide the most for my money. Happy with my choice so far!
It started out bad when you could not find anyone to work on it. But after you told me to call someone he was out the next day and fixed it.
Very quick getting local company to fix our problem. I am very pleased with their response time. I will recommend them to my friends.
I haven't used the services of this company yet, so I am unable to provide a review of anything other than the sales rep.
Answer: Scam. Do not trust. They lie and will NOT cover your items.
Answer: Based on Internet searches but quickly found out that they are a SCAM.
Answer: After filing 5 claims, and one tech that wanted to pad his pocket resulting in me fixing my own leak in a toilet at my expense after paying their tech. And another tech wanting to get my pool setup for summer at150. More than I already gave for deductible she didn't fix my pump or water line to my pool. Both denied by select home Warrenty. And 3 more that I paid their techs for then had to fix it myself. Now my freezers compressor is out and they took money out of my bank account without my permission after saying they would go ahead and fix the freezer well guess what they declined it. And said it wasn't covered when in the contract it says it is. List all meat and others because of 3 weeks if waiting for them
Answer: They are fast when signing you but so slow in responding and they are a total scam had to pay out of pocket for my leak repair that they should fix
Answer: Stay away from this company, get your money back ASAP. The longer you wait, the less money you get back.
SelectHomeWarranty has a rating of 2.1 stars from 967 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SelectHomeWarranty most frequently mention water heater, maintenance records and fine print. SelectHomeWarranty ranks 1st among Home Insurance sites.