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SelectHomeWarranty

How would you rate SelectHomeWarranty?
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Colorado
1 review
0 helpful votes
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Easy to Work With!
June 27, 2020

Fast and friendly service! I look forward to working with and recommending SelectHomeWarranty. In addition, they are a Veteran friendly company.

Date of experience: June 26, 2020
Arizona
1 review
0 helpful votes
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Great Customer Service
August 22, 2020

Spoke with richard who was our customer service rep and he was very friendly and help us find the best plan.

Date of experience: August 21, 2020
Florida
1 review
0 helpful votes
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They came the same day; so a quick diagnosis, friendly technician. Waiting for the part to come in for final repair

Date of experience: August 21, 2020
Illinois
1 review
0 helpful votes
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Just hope that nothing will break down!
March 30, 2022

I purchased the best plan that they offered thinking that would benefit me in the long run. Three weeks into it and dealing with outside temperatures of 20° I have been told I need three years of maintenance records. When I tried to explain to them I do not have the maintenance records because I purchased this house through my father's estate and he is passed away I do not have it. They did not care and offered me $150 for me to have the furnace repaired on my own or offered me $150 to replace the furnace. They also told me that it would take up to 30 days to process the reimbursement of $150. They state their corporate offices in New Jersey but every time you call them you will get a call center in the Philippines. I live in Indiana and it's 20° I was on the phone for 30 minutes trying to explain to someone in the Philippines what it was like for it to be cold outside and snow on the ground because she had never experienced that. The original repair person they sent out was from Sears and I had to wait five days for him. He ordered the part and came back and sit in front of the house for three hours trying to get approval from this company to put the part on the furnace. Then and only then I was told about the maintenance records and they even needed a video of the furnace I guess the furnace was gonna do a TikTok act I really didn't understand that one. When I spoke to one person in the Philippines and told him I would like to speak to somebody in the corporate office he became a laughing joke with him and the other workers in the office that I actually wanted to speak to somebody in corporate. I am now in the process of going to switch to a new company and if I were you I would go elsewhere. This company is not there when you need them!

Date of experience: March 30, 2022
North Carolina
1 review
1 helpful vote
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If you enjoy paying for incompetence, frustration and regret - This is the company for you!
Actually, I'm not sure it even is a company. Please AVOID AT ALL COSTS!

Date of experience: June 4, 2019
California
1 review
0 helpful votes
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Great Service
August 3, 2020

All services have been very helpful and have saved a lot. 4 star only because I was charged to come over just to tell me to call a plumber

Date of experience: August 3, 2020
California
1 review
0 helpful votes
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Easy Signup!
August 4, 2020

Excellent experience to setup! Hoping this will be a good experience. So far so good, let's hee how it goes when I try them out

Date of experience: August 4, 2020
Pennsylvania
1 review
0 helpful votes
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I just started service with this company. Hope they are better than others I have dealt with. Will see what happens with my first call.

Date of experience: June 3, 2020
North Carolina
1 review
0 helpful votes
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I looked around for a home warranty company and compared several online. I liked Select the best and ordered online in less than 10 minutes

Date of experience: June 25, 2020
Texas
2 reviews
5 helpful votes
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SCAM COMPANY
May 25, 2019

IF 100 PEOPLE DO NOT PURCHASE SELECT HOME WARRANTY BECAUSE OF MY REVIEM I LOS $375, BUT SELECT HOME WARRANTY $37,500

SELECT HOME WARRANTY IS A DISHONEST COMPANY do yourself a favor save your money and stress knowing that you being fool by trusting this SCAM COMPANY. Stay away from SELECT HW they do not have technicians as they claim, also that few companies that accept SHW are dishonest like them, they only collect the service fee which it will not cover the part that is just for diagnostic (some can give you this for free) and then they tell you they will contact you to let you know what is your part and what SHW will cover. Furthermore, they sent companies without checking their license.

I have three properties and 2 are with CHOICE HOME WARRANTY we have made several calls in one of our rental property and they honor what they advertise, is the item is cover they collect the fee $45 and the rest is paid by CHOICE HOME WARRANTY.

Please do not make the mistake I made, I am so glad I only tried them for 1 year and it is the house were we live, since we do take care of our property I only call them once but enough to discover SELECT HOME WARRANTY IS A SCAM. I lost 375.00 plus the calling fee $45 but I will post this bad review every where to avoid people making rich a dishonest company.

I am a real customer so please believe me stay away from SELECT HOME WARRANTY only their website have fake reviews. This was my mistake checked the reviews on their website but check yelp and others to find out more about this company.

Date of experience: May 25, 2019
Virginia
2 reviews
0 helpful votes
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Customer Service
December 14, 2019

Elliott Jones answered all my questions and was a pleasure to talk to. Hopefully this will be a good thing.

Date of experience: December 13, 2019
Arizona
1 review
0 helpful votes
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Home warranty
June 3, 2020

Process was quick and easy. My representative Zachary was extremely helpful and knowledgeable. Very pleased with the service I received.

Date of experience: June 3, 2020
Arizona
1 review
1 helpful vote
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Great deal just purchased a Select Home warranty, hope the service meets the fabulous price. Quick and easy and professional

Date of experience: June 24, 2020
Utah
1 review
0 helpful votes
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Good Job
February 7, 2020

They were very pleasant, and answered all my questions.
After receiving may quotes they were the best price by far.

Date of experience: February 5, 2020
Texas
1 review
0 helpful votes
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Great savings
August 3, 2020

Each time I've had to use selecthome warranty, it was trouble free and the contractors did a good job, on time and friendly.

Date of experience: August 3, 2020
Florida
1 review
0 helpful votes
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Quick Response
June 25, 2020

Summertime in Florida and of course the A/C acts up. I had a response that a technician was being located with in 10 minutes of filing the claim.

Date of experience: June 25, 2020
Texas
1 review
0 helpful votes
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I was looking for a new home warranty and Select was the only company willing to provide the most for my money. Happy with my choice so far!

Date of experience: June 24, 2020
Michigan
1 review
0 helpful votes
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Dryer
August 4, 2020

It started out bad when you could not find anyone to work on it. But after you told me to call someone he was out the next day and fixed it.

Date of experience: August 4, 2020
Idaho
1 review
0 helpful votes
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Oven quit working.
December 14, 2019

Very quick getting local company to fix our problem. I am very pleased with their response time. I will recommend them to my friends.

Date of experience: December 12, 2019
California
1 review
0 helpful votes
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I haven't used the services of this company yet, so I am unable to provide a review of anything other than the sales rep.

Date of experience: June 26, 2020

Overview

SelectHomeWarranty has a rating of 2.1 stars from 967 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SelectHomeWarranty most frequently mention water heater, maintenance records and fine print. SelectHomeWarranty ranks 1st among Home Insurance sites.

service
208
value
207
shipping
38
returns
47
quality
191
This company does not typically respond to reviews
+65