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SetSchedule has a rating of 1.6 stars from 556 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SetSchedule most frequently mention real estate, customer service, and credit card problems. SetSchedule ranks 16th among Scheduling sites.
This company does not typically respond to reviews
Best realty application! It's faster and more importantly more listings in the areas that we're looking. More features too! This is the best lead generation service company. I have ever used and helped me find an meet the realtor very easily.
I want to share my experience with SetSchedule, a lead generation company for realtors based in California, as I believe it's crucial for others to be aware of the potential pitfalls. I initially signed up with them, lured by the promise of qualified leads. Unfortunately, what I received were nothing but recycled, outdated leads that were essentially worthless. I wasted a whole year trying to work with these leads, and despite my better judgment, I gave them a second chance when they reached out to me. This time was even worse. The leads never answered the phone, and I never received any live calls, which had been promised. The customer service was horrendous; they rarely responded to my inquiries, and when they did, it took weeks to hear back. I wasn't alone in my frustrations—there are constant complaints from other agents as well. In fact, the Better Business Bureau shows that SetSchedule has accumulated over 300 complaints in the last three years, with 92 of those in just the past year. Based on my experience, I strongly advise anyone considering their services to stay away. SetSchedule feels like a huge scam, and I wouldn't want anyone else to go through the same disappointment and wasted investment that I did. If you're a realtor looking for reliable leads, I recommend exploring other options to avoid the struggles I faced with this company.
I tried out Set Schedule several years ago. Saw ads saying it was SO MUCH BETTER and gave it a shot. IT WAS NOT. Not one viable lead, most were either bad contact information or if I did reach them, they had no idea why and were not looking to buy or sell. I received no leads for the last 2 months, and now, suddenly, I am receiving 8-10 leads AT A TIME - which is logistically impossible. This can only suggest somehow these leads are gathered and then distributed which makes them old and worthless. I also noted that the dollar amount suggested went from being very low $100-300k to very high $500-900k. Its a load of crap. I reached out dozens of times to 2 sales people who sold me and received NO RESPONSE from them, EVER. So tacky. I am a 20+ year seasoned agent with automated follow up for 6 months and I have seen absolutely ZERO VALUE FROM SET SCHEDULE.
I have purchased several leads since started. Not 1of them has been a real lead.Fake numbers, no call back from set schedule after several email messages to them.Very disappointed.
They send bad leads, despite their promises, and once they get your money they will send you poor leads and wont offer a refund. The good reviews on here is ALMOST CERTAINLY employees who they pay to rate highly. Please do no purchase, and go to other services.
I joined 10/22. Worst real estate lead generator ever. Bad leads, low $ amt, areas I did not sign up for. Terrible customer service. Stay away, beware! They lied about everything they promised.
Tip for consumers:
Terrible
Products used:
Lead generation
Hi Craig,
We apologize that our service did not satisfy your expectations.
Internet leads can be frustrating for even the most seasoned real estate agents to work. It is our regret that the leads did not prosper into successful listings.
It’s important to us that our members are more than satisfied and we would like the opportunity to resolve this issue immediately, however, the review name that you used is associated with multiple accounts. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you. You can also reach out to our Agent Success Consultants to discuss how to make the most of your membership. They will be able to help you archive leads that didn’t work, strategize on how to automate follow ups for the undecideds, and plan for success with the rest. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
Lead Partners
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
I downloaded its app from our company email. Once I installed the app, I receive tons of notification of leads reminder per day. I paid for 6 leads. All fake leads except 1 lead that woman was in a hurry to tell me she is not interested to hire an agent. Not only did I wasted my valuable time to call and email these FAKE leads. I noticed whenever I take a new lead, the setschedule representative call me immediately with crappy phone signals. But it doesnt mean anything or any valuable information they provide! And it doesn't matter whatever feedback I provided them, every time I told them no one answers or reply that lead, I never heard back from them. WHAT THE HECK IS THE POINT OF CALLING YOUR CUSTOMERS?! No complaint or survey I provided in their app had ANY feedback ever. Zero. This is a $#*!TY SCAM company. All they want is your money! You will not only waste your time and money with them! STAY AWAY!
Did you buy an opportunity with a “verified” stamp? Unclaimed “verified” opportunities have been confirmed by our SetSchedule team as far as accuracy of the data supplied, and likeness of marketability. Relationships from these opportunities are started and maintained by the user. The referrals simply provide a more likely candidate to participate in a real estate transaction, and do not represent an introduction from SetSchedule to the user. If you find that a purchased opportunity did not meet the high standards expected from our platform, follow the link to learn how to get a refund or replacement. https://www.setschedule.com/profblog/how-to-get-a-refund/
They responded to my initial review as if they were going to do something to make things right. When I talked to someone in the phone, after sending multiple messages through the "Customer help" message on the website, I was told they rep would take care if it. Well, it's been months & they still have my $$$. After charging me for a second time, when I was promised that would not ever happen. But once they have your CC info, all bets are off. They already have standard for letters ready to rebuttals any complaints, probably because they have so many complaints for taking peoples money with false promises & never delivering. Think about it, if their service was legit, they wouldn't have to con people to get them to sign up. If they actually delivered on what they promised, agents would be beating a path to their door. Instead it's just the opposite. Agents can't cut ties soon enough, and they are still coming after you, for mire $$$. Complete criminals, there should be a class action lawsuit against these frauds!
Tip for consumers:
Avoid this company at all costs!!!
Products used:
Verified client refferals
Hi Charlotte,
It shows on our system that our colleagues are trying to reach you out. Please allow us to discuss the situation further and hopefully come up with an agreeable resolution.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
Our team have been continuously sending you emails and text messages inviting you to schedule a meeting with your Agent Success Consultant for them to address your concerns and help you with optimizing your subscription. Please do check our emails and schedule a meeting once you are ready to speak with us. You can also reach us out at 888-222-0011 or support@setschedule.com.
Had to figure out the e-mail to the CEO and started CC'ing him before anyone responded.
Please report to FTC: https://reportfraud.ftc.gov/
See original SEC documents against the CEO: https://www.mymilwaukee.realestate/setschedule
Yeah, your customer success agents now tell us we need to use the platform from anywhere between three months to a year in order to see results, interesting that no one motioned that during the initial sales call, because I would expect no one would sign up then. Compare this to other platforms that require nothing down to sign-up and consistently bring in quality leads from the get-go.
Oh and they refuse to issue a refund.
DO NOT BUY THEIR LEADS THEY ARE A WASTE OF TIME.
Hi Roman,
We apologize for having to reach out once again for this issue.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
After four months of using this platform we did not get a SINGLE tenable lead.
The last straw was when for the third time a lead did answer, they had no idea what I was talking about.
Most just don't answer.
I was scheduled for a call with one of their reps and he missed the appointment, and now just refuses to contact me (Rayn S.)
I demand our sign-up fee back as we were mislead about the quality of the leads.
I really wish I could provide zero stars. SetSchedule is a terrible real estate partner. I feel completely scammed by sales rep, Connor Curtis, and sales manager, Jameson Paul. I am embarrassed to have signed an agreement with these people. SetSchedule called me with a really good sales pitch. They demonstrated how they generate leads and qualify them for appointments. They told me that they had 200+ leads a month in my target area and that they make frequent live connections. They even called me back with detailed research confirming the amount of leads they would be able to provide my team. It's all lies. They provide no leads in my target area and an abundance of activity more than 70 miles from our target area. I've made several attempts to speak with management, but they all hide and ignore my requests. They rely on overseas labor to read scripts and blow off your problems. Choosing to partner with SetSchedule is one of the worst decisions I've made in my real estate career. They are slimy salesman with a low quality product. Do not make the same mistake I did. They will take your money and ignore you, blaming you for not having success with their under performing platform.
Products used:
Real estate lead generation platform
Hi Bill,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. Please reach out to our Agent Success Consultants to discuss how to make the most of your membership. They will be able to help you archive leads that didn’t work, strategize on how to automate follow ups for the undecideds, and plan for success with the rest. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
Best Practices for the SetSchedule Referral Radar
https://support.setschedule.com/support/solutions/articles/33000272347-best-practices-for-the-setschedule-referral-radar
If I could give a NEGATIVE STAR IT WOULD BE -5 STAR> This company spins a great story and will take your money upfront and then you will find out that there is a 20% referral fee. When I called to get a refund they said that they do not do refunds and It was in the fine print that I signed. Please do not fall for this company they are liars and a joke for a lead service
Tip for consumers:
This company is such a scam
Products used:
none
Hi Laura,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us. Your concern has been forwarded to our Audit team but we'd like to investigate your feedback further.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
We would also love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
Please allow us to discuss the situation further and hopefully come up with an agreeable resolution. I already transferred your concern to one of our Agent Success Consultants. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
Membership agreement
https://www.setschedule.com/msa
Here is the information to go after SetSchedule:
I SPOKE WITH THE FBI OFFICE AND WAS TOLD THAT THIS FALLS UNDER INTERNET CRIMES COMPLAINT CENTER. FILE A COMPLAINT AT:
WWW.IC3.GOV
ALSO ATTORNEY GENERAL'S OFFICE COMPLAINT FORM:
https://www.oag.ca.gov/consumers
I spoke with the attorney generals office. The more complaints will give us traction to have them look into this company. Also, you must file in CA even if you are out of state since SetSchedule is located in CA.
Thank you for posting a review. We’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. At your earliest convenience, please reach out to us at support@setschedule.com or 888-222-0011.
I signed up with SetSchedule on January 19,2018 and purchased their "gold" membership which is supposed to provide me with 8 listing appointments within six months. After three months of calling and emailing SetSchedue to check in as to when I would have appointments scheduled for me, I finally got an appointment that SetSchedule made.
When I called to confirm the appointment, the elderly lady said she was not considering selling her house and was very upset and told me she planned on dying in her home.
I emailed SetSchedule that this was not a viable lead. They NEVER responded to my inquiries about why this elderly women was scheduled to meet me when it was clear she did not set this appointment.
SetSchedule did not meet their contract obligations with me. I signed a contract to be provided a service which did not happen. Each time I called, I was greeted by their call center which is located out of the country. They would listen to my concerns and tell me that it has been escalated and that someone would get back to me.
There is an updated article from Inman News written April 2018 about SetSchedule. I emailed the writer about my experience. He responded back that he receives at least 2 emails a week. I spoke with several other real estate agents that had the same thing happen to them who posted on Yelp.
Thinking of signing up? PLEASE call me or the other agents on this forum who can tell you our experiences. SetSchedule is not a legitimate service and they will take your money and disappear. I am a Realtor in San Jose CA.
And the problem is that Set Schedule knows it's a piece of $#*!. It's just AI backed by offshore incompetence with recycled, however, very eloquent Canned responses. Bunch of bull$#*! responses over and over tossing you around like a hot potato never resolving anything. The CEO is a genius and knows the pain points of agents and I'm sure they are very successful generating revenue, but suck generating leads. They are just buying recycled stale leads as verified by prospects I called. The supposed sellers leads by LJ Marketing are the worse and these people should be reported to the authorities for elder abuse because these leads are all elderly people that have been pummeled by phone calls and they never had any intent on selling. There are not even any leads in my Center points. I have never seen a Verified lead in my area and NEVER been handed a live transfer as falsely advertised. I'm turning the app off today and taking my losses. At least it's a write off, but sure hurts after entering in good faith. They will basically take whatever amount of money you offer because they have no expenses to give nothing in return anyway other than a sham platform. There are 10,000 agents from my brokerage here in California and they will all soon know about this scam. Katrinka Mack was the sales agent that took my money and she should be ashamed of herself.
Tip for consumers:
Read reviews and RUN away!
Products used:
Lead generation Platform
Hi Michael,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
We checked our system and we have a lot of members with the same name as Michael C. We want to avoid associating your review to the wrong account. Please connect with us and get additional details so we can check your account further and address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
First, I did my analytics. More than 75% of the people who picked up said that they are being bombarded by other representatives calling. Which means that SetSchedule LIED to me to get my money, as the only reason I signed on was because they said their leads are theirs and their alone. They buy them from "reputable sources." How do I know 75% of people? Because I'm a data analyst and I like to keep track of my stuff.
Another thing that enticed me was that apparently, there weren't many agents in my area, but plenty of leads and that as soon as I signed on, I'd basically have first dibs on all these "quality leads." Um no. All the leads are over an hour away, and recycled, angry people who have been called dozens of times before me. I haven't had one quality lead, not one!
Their apparent resolve when I complain is to talk to my "agent success consultant" which is a person who talks over me and tells me I need to call the leads until they give in. What the... yeah no, thanks. That's not good practice.
I'd love to cancel this membership, but there's nowhere I could. I have lost so much money because of this shameful shame of a company.
P.S. My radar doesn't even go to my state (Connecticut), it goes to Irvine California.
Hi Rose,
We value your business and regret that you were dissatisfied.
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential. Please reach out to our Agent Success Consultants to discuss how to make the most of your membership. They will be able to help you archive leads that didn’t work, strategize on how to automate follow ups for the undecideds, and plan for success with the rest. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
Please allow us to discuss the situation further and hopefully come up with an agreeable resolution. I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
I signed up with Set Schedule on March 31,2022. My sales rep Nathalli Ibarra sold me on Set Schedule on March 31st with the promise of getting a refund if I decided it wasn't a good fit for me. I signed up to lock in the discount that was supposedly expiring that day. I called her back within 12 business hours to ask for my refund. It's now been 2 weeks with no answers. I've spoken to six different terrible customer service agents, most recently Rose Ann Lopez, but keep getting the run around. I just hung up the phone with Rose shaking my head because she said her supervisor Steve Vrieling doesn't have a phone number that I can reach him at. Uhhh?! I feel like I've been scammed. Hopefully a Set Schedule representative will see this and issue me a refund. Update to follow soon.
Tip for consumers:
Stay away. Waste of time and money.
Products used:
None
Hi Doug,
We’re sorry to hear that your experience was not of the quality you expected.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible. They will be able to help you archive leads that didn’t work, strategize on how to automate follow ups for the undecideds, and plan for success with the rest. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
You can also reach us out at 888-222-0011 or support@setschedule.com.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
It was very difficult to find anything to dislike or even comment on as it is a very user friendly and well supported software system. I am so impressed.
We're always working hard to improve the app. Thanks for your download and feedback.
I love how practical it is and that I'm able to afford it since my business is still relatively new; customer service is also great! They respond pretty quickly.
We appreciate your feedback! We understand the difficulties of running your own business while also trying to figure out an effective marketing strategy. We're happy that we could help take something off your plate and help you see great results. Thank you for being our partner!
HUNDREDS of agents are fed up with this company and their lies! Do not get caught up in this scam! Check out the BBB if you want to know what they do to their customers. Go look at Glassdoor.com, who has an alert saying "someone has taken steps to artificially inflate the rating for this employer in violation of our community guidelines". When I first signed up with them and got the mobile app, I saw a post where an agent was asking if others were getting leads and the amount of comments that came in were impressive - ALL saying the same thing: its a scam and they want their money back! But SetSchedule has set themselves up to keep our $1700 no matter how dissatisfied we are with their service. They also do lots of damage control by covering up bad reviews, hiding comments that call them out for the liars they are. Just watch the canned response I get for this review. They actually BLAME the agent for not knowing how to convert leads! Their leads are complete junk! Just run from this company.
Products used:
None. They have no products because their leads are junk.
Hi Sundee,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
We would also love to recommend you go to the SetSchedule YouTube channel (YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
Please allow us to discuss the situation further and hopefully come up with an agreeable resolution. Your concern has already been transferred to one of our Agent Success Consultants and they should reach out to you as soon as possible.
Best Practices for the SetSchedule Referral Radar https://support.setschedule.com/support/solutions/articles/33000272347-best-practices-for-the-setschedule-referral-radar
This is a terrible company that says the have qualified leads which is not true. In the year I used them not one lead was a real lead. With that being said 9 months into my subscription I told my ASM that I would be renewing. At that time we went our separate way I never spoke with anyone from the set schedule again until they auto-renewed my membership saying I never email 30 days to cancel. The email was sent out immediately and I got a response your account will be canceled in June of 2023.
Since this time I have disputed the charge with my credit card company twice and lost. TO ALL REALTORS RUN FROM THIS COMPANY AS FAST AS YOU CAN THEY ARE THIEVES.
Hi Shannon,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
Your written cancellation request has already been received last 06/22/22. On 06/20/23, your account will be a starter account. Feel free to continue to use the premium benefits and reach out to your Agent Success Consultant with any questions while your premium membership is still active.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Great and amazing. They have so many options. It covers every single need that you might have. Most or all of them are so so good and helped me a lot. Thank's buddy.
That's music to our ears! We're so glad our team is helping you see results. Thank you for the wonderful feedback. :)
It's a really easy app and I love using it. I had a very good experience working with this app. Just keep plugging away and you should be able to see results. Excellent.
Hi Horace,
We're happy that you're happy, and we're looking forward to your next transaction.
I have been with them for about 1 month, 3 leads one sold already, one not intrested DNC, one may move here one day, I was promised a lot of leads, like 4 a day I paid them $1995 for the chance to pay them commision for the leads I work. I can't talk to any one with out a appointment a week out then they dont show for the zoom meeting, They have sent me leads for 88k 100K only the 3 for over $200K in I got those in the 1st 2 days our average list price is 369K. No leads in the last 2 weeks at all. They are nothing but frustration, They are a waste of money and time. So sorry They have taken up so much of my good energy. You would do better to buy pens with your phone number on and pass them out.
Hi Laurie,
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible to teach you the best practices, maximizing your membership and different ways in using the app. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Setschedule helped me a lot. It provides me what i need. Keep up the tech development. You have found a lifelong customer. I had a great experience with this company... Very good service.
Thank you for your positive feedback! :)
Very friendly, good and nice experience. They have provide me the best of lead that i forever very good. I really happy to work with and thank's for provide me the good leads.
I AM TELLING EVERYONE, DO NOT GET SUCKED UP IN SIGNING AN AGREEMENT WITH THIS COMPANY. SCAMMERS! * WAS THE REP THAT I SPOKE WITH, WHAT SHE PROMISED IT'S NOT WHAT THEY DELIVER. THEIR REAL ESTATE LEADS ARE NOT REAL, TRUE LEADS. ALL LIES TO GET YOU TO SIGN WITH THEM AND THEM TRANSFER YOU TO A MILLION OF OTHER AGENT SPECIALISTS ONCE YOU FIGURE OUT THAT THEIR LEADS ARE EXPIRED, FAKE, OR JUST CAPTURES OF ANYONE'S CONTACT INFO OR BUYING THEM FROM OTHER VENDORS( IS ILLEGAL) IF THEY DID NOT SIGN WITH THIS COMPANY BEFOREHAND. PEOPLE CANNOT EVEN BROWSE DIFFERENT SITES LOOKING AT HOMES, BECAUSE OF COMPANIES STEALING THEIR INFO. THAT SHOULD NOT BE ALLOWED. THEY DO NOT HAVE THE LEADS IN THE AREAS THEY SHOW YOU INITIALLY, OR PROMISED. PERIOD
*Personal information redacted by admin
Hi Nela,
We are sorry that your experience did not meet your expectations.
It’s important to us that our members are more than satisfied and we would like the opportunity to resolve this issue immediately.
Setschedule is partnering with some of the leading information aggregators and data providers in real estate, so that our clients have access to the latest intelligence when making decisions and looking for new prospects.
I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Do not use this company. I was told something absolutely different by the sales person. I was told they produced leads for the areas I work in, and the leads were given to me directly, they offered, as part of there service, someone who I could reach out to any time to ask question of or, if I wanted, to get coaching on there system. I was "sold" something they do not provide. They are hard to communicate with to resolve anything, the leads are not given directly to you, you do not have direct access to any one including the "coach" that they say you will have access to. They will not produce and will not refund. DO NOT USE THIS SERVICE! They hide behind there subscription service agreement to not give refunds or fight reversal of charges. I did not want a CRM system or a place to net work with other agents. DO NOT USE THIS COMPANY.
Tip for consumers:
DO NOT USE THIS COMPANY
Products used:
Lead generation services
Hi, Antony.
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our members. So, we hope you will give us an opportunity to discuss this further with you.
We are unable to locate your account using your review name, Antony T. Please contact your dedicated agent success consultant. If you do not know who your agent success consultant is, please feel free to email us at support@setschedule.com and we would be happy to connect you with the correct department. We hope to find a solution that makes you smile.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
We look forward to hearing from you and earning you back your business.
Yup, you heard it. BOGUS leads! Set Schedule is nothing more than a phone dialer that calls random people all over the country and when someone answers the phone Set Schedule considers this a lead and they patch it through to agents who are signed up on the platform.
A few years ago I signed up for the Gold or Platinum Membership or whatever bulls**t membership you want to call it for about $1,698.00 and I was promised at least 10 listing appointments with clients who have been pre-screened. I got nothing but rubbish leads. When you call the leads to setup an appointment the clients have no idea why you are even calling. One time I called someone and she said she was looking for a doctor not a real estate agent! A couple people I spoke to said they were going to file a lawsuit because Set Schedule was calling people on the DNC list using a phone dialer, which I guess is a major violation. I'm not really sure.
So anyway, the point is this: Don't bother with Set Schedule. Waste of time and money.
We are sorry to hear that you were unsatisfied with an opportunity, Andrew B.! You can always get a refund or a replacement for that opportunity through the app. To do that, just click on the support icon located in the top right of the opportunity and select that you were unsatisfied with the referral. From there, you can decide if you would like a refund or a replacement. I have included a video link below that walks you through the process. Please feel free to reach out to us with any further questions you have at 888-222-0011 or support@setschedule.com.
https://www.setschedule.com/profblog/how-to-get-a-refund/
I hit the ground running thinking I was going to start getting 'VERIFIED' leads from set schedule. WELL, nothing was verified. As a matter of fact, the first 4 calls I made to 'VERIFIED' sellers, not one person had any idea what I was talking about. They had no idea how I got their number, AND DID NOT EVEN OWN A HOME. I immediately called them asking to speak to my consultant. They said he was not available and I would have to wait for my first consultation to have any questions answered. WENT DOWNHILL FROM THERE. No one called me back, no one answered my emails. NOTHING. BIGGEST SCAM EVER. DON'T DO IT.
Hi Eyvonne!
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
We checked your account and you currently have 73 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to your Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Gain trust and grow your business with customer reviews.
We are sorry to hear that you were unsatisfied with an opportunity, John! You can always get a refund or a replacement for that opportunity through the app. To do that, just click on the support icon located in the top right of the opportunity and select that you were unsatisfied with the referral. From there, you can decide if you would like a refund or a replacement. I have included a video link below that walks you through the process. Please feel free to reach out to us with any further questions you have at 888-222-0011 or support@setschedule.com.
https://www.setschedule.com/profblog/how-to-get-a-refund/