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SetSchedule has a rating of 1.6 stars from 556 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SetSchedule most frequently mention real estate, customer service, and credit card problems. SetSchedule ranks 16th among Scheduling sites.
This company does not typically respond to reviews
Best realty application! It's faster and more importantly more listings in the areas that we're looking. More features too! This is the best lead generation service company. I have ever used and helped me find an meet the realtor very easily.
I want to share my experience with SetSchedule, a lead generation company for realtors based in California, as I believe it's crucial for others to be aware of the potential pitfalls. I initially signed up with them, lured by the promise of qualified leads. Unfortunately, what I received were nothing but recycled, outdated leads that were essentially worthless. I wasted a whole year trying to work with these leads, and despite my better judgment, I gave them a second chance when they reached out to me. This time was even worse. The leads never answered the phone, and I never received any live calls, which had been promised. The customer service was horrendous; they rarely responded to my inquiries, and when they did, it took weeks to hear back. I wasn't alone in my frustrations—there are constant complaints from other agents as well. In fact, the Better Business Bureau shows that SetSchedule has accumulated over 300 complaints in the last three years, with 92 of those in just the past year. Based on my experience, I strongly advise anyone considering their services to stay away. SetSchedule feels like a huge scam, and I wouldn't want anyone else to go through the same disappointment and wasted investment that I did. If you're a realtor looking for reliable leads, I recommend exploring other options to avoid the struggles I faced with this company.
Set Schedule sold me contract for lead generation in a particular zip code. In one year I've received a total of 3 leads. Of those all were unqualified phone numbers or prospects that did not know anything about their supposed interest in selling or buying a home. The company provided me leads to the neighboring state which 98% turned out to have unqualified contact information or they knew nothing about wanting to buy or sell property. When I confronted the company very early on about their failure to perform they hid their contract rather rather than cancel the contract and refund the money.
Tip for consumers:
Do not use this company.
In 7 months, I have been unable to connect to any lead they provided. Often contain derogatory words and bounce. Phone numbers are incorrect. Pay them up front and pay them a referral for leads that don't go anywhere.
Hi James,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
Internet leads can be frustrating for even the most seasoned real estate agents to work and it is our regret that the leads did not prosper into successful listings.
We checked our system and we've found multiple accounts associated with the review name that you’ve used. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you.
Lead Partners
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
$1800.00 wasted! Bought into all the hype, but that's all it was. Not designed for rural markets! Had to laugh, first lead even remotely close to my market was a property I had closed on weeks earlier! 1 year I have reached out several times and they promise they will mine for leads, but nothing! Cant speak for Metro Markets but avoid wasting your money if you are in smaller or rural markets! Use my $1800 loss as your lesson!
I signed up for real estate leads from this company a year ago. They never delivered! I asked them to cancel and they charged my account anyway - $1,995. When I asked for a credit, they said they do not give refunds! Scam of a company, don't waste your time! If you want to know more, call me, Ross Rattray of ELITE Homes in San Diego - *******863.
Tip for consumers:
DONT USE THEM, THE LEADS SUCK AND THERE"S NO REFUND!!!
Products used:
I signed up for real estate leads
Hi Ross,
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention.
We reviewed your account and we have not received a written request to cancel your account.
As for the leads, SetSchedule DOES NOT make any guarantees or representations as to the real estate agent’s ability to close transactions. These variables are solely in the hand of the real estate agent who represents themselves as licensed sales professionals. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
Please click the link below for more information on SetSchedule's lead partners:
https://urldefense.com/v3/__https:/support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-__;!!L8-7AA!SmcduPZSPZLYNM3if8EAhBcdTj5KnoGBAkTsPNijNmGVqDu0GShxuVj2EeMjaJKvIrjxBJrHXtv6ww9DFDqF54SvsF3ufQ$
I'm kicking myself for signing up for this useless system. $1650 down the tubes. All the leads I've received since subscribing have been bad... every single one, from non-functioning numbers to leads that simply hang up on me... but most don't bother to answer emails, phone calls or texts at all. Now they have revamped the entire platform and it has stopped working. The "leads" they are sending me send me into the internet ethers and all the so-called leads I've been trying to reach for the past few weeks have vanished from the system.
Hi Robin,
It shows on our system that our colleagues reached out to you on 12/31/2021 regarding this issue. We are hoping that we were able to clarify the situation to you.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
We checked your account and you currently have 72 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to your Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
I've been selling real estate for over 25. This has got to be the absolute worst generation company I have ever been associated with! Not only was everything they told me about live lead transfer bogus but they charged my credit card another $1800 after a year of zero deals and a year of me telling them over and over do not renew, I am not pleased with the service, I do not want to continue my relationship, after countless phone calls and emails they charge my card another $1800 and told me that they will cancel it next year! Please RUN from this absolutely unscrupulous company! Every lead that was transferred to me was a total lie. People were begging to be taken off the list saying that they were looking for houses seven years ago and they don't understand why they keep getting these phone calls. My phone was ringing all hours of the night with computer generated calls where they were waking people up. It was absolutely horrible and insult on top of injury. They charged my card another $1800. Don't fall for it! Don't take the bait! You'll be very sorry!
One very unhappy Realtor!
I purchased Setschedule "lead" generation system. They have an impressive pitch and their website and CRM are fine it's just that the leads are complete garbage. It is not that one might not work...someday, but by the time you sift through the garbage, you could have done 10 real deals. DO NOT waste your time or money. I wish I had checked the reviews before I blew $1400 on complete con artist garbage. Don't bother with Setschedule.
Tip for consumers:
Don't
Products used:
Lead Generation
Hi Craig,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
Internet leads can be frustrating for even the most seasoned real estate agents to work. We checked our system and found multiple accounts associated with the review name that you used. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at support@setschedule.com so we can have one of our dedicated Agent Success Consultants help you optimize your membership. They will be able to help you archive leads that didn’t work, strategize on how to automate follow ups for the undecideds, and plan for success with the rest. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
I purchased SetSchedule lead generation in Mar 2023. The sales rep Russell could not say enough about all the leads coming to my market share. Since Mar. Nothing. No leads in my area! Today I was supposed to have a call updating me on where all these leads are. No call after spending over $1700.00! I wish I had called a few of the agents in my area that purchased this product. They all are in the same situation with no leads to pick up! Next stop...the Better Business Bureau.
Hi Cheryl,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We have reviewed this and see that there is a steady lead generation in your area. We encourage our agents to expand their center points as well as utilize multiple center points if you have not done so already, please follow the links below:
https://support.setschedule.com/support/solutions/articles/33000267768-how-do-i-adjust-my-referral-radar-centerpoint-
https://support.setschedule.com/support/solutions/articles/33000270431-how-do-i-add-multiple-referral-radar-centerpoints-
Out of 537,359 of them are one Star. You have to be a truly horrible lead gen firm to have a 67% 1 star rating. You will have to go some to find a worse one. With the garbage I received from them I would have been better off opening a phone book and calling people randomly
Tip for consumers:
Never use this lead generation firm
Scam. Many "leads" received, but not one of them was a valid lead - complete waste of time and money. Automatically charged my account for renewal after 1 year, then would not respond to my calls and emails asking for refund.
Tip for consumers:
Don't sign up. The system looks good and they have a strong sales pitch, but the reality is a constant flow of completely worthless leads, most with erroneous contact info and/or for parties that are not actually in the market and do not want to be contacted by an agent. Complete waste of time. And if you sign up, make sure to send in your cancellation by email to the billing dept at least 30 days prior, or you will get charged again, and then they won't respond to requests for credit.
Hi David,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
However, both Master Subscription Agreement and your docusigned invoice states that Cancellations must be received thirty (30) days PRIOR to termination of the Membership term which is on June 16,2021.
"You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at billing@setschedule.com. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date)."
We did not receive a cancellation request to the specified email address above until July 16,2021.
I sent your concern to one of our colleagues and they should reach to you about this as soon as possible. In the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Update from prior complaint. This company gets an "F" grade. Don't use them. I went a whole year working the leads. All of them are junk. Not real leads. Never showed any of the leads properties. They use Realty Store as one of their lead source. Total garbage. Last week one of the leads I got was a realtor in my area. Said he was never on the site. I think they scan websites and just snatch names and emails. My year is up and i fired Set Schedule. A complete waste of time. Zero ROI. Customer service weak too. You have to email several times to get a response. I read a class action lawsuit will be started soon from another member. A complete scam. So sad.
I signed up in Sept 26,2022. Sales rep Sonny said i would get at least 30 leads per month. Most leads are vetted and 25% of leads are life lead transfer. Its Dec 14,2022 zero life leads transfers. Only 4 new leads in past 12 days. Customer Service is very nice and friendly. They agree I'm not getting many leads. Say they will escalate. I have spoken to only 3 leads. All said not interested, no plans to by. One lead said he was called 4 times today. Clearly their is a miss representation. Most leads put in bad phone numbers and bad emails. Something a really wrong.
Tip for consumers:
Don't use. Totally broken system. Miss representation.
Products used:
Real estate lead service.
Dozens of SPAM texts won't stop from many recruiters. No matter how many people I ask to try to get the company to not contact me again, they keep coming. They typically won't even say what company they are with. Seeing reviews that's clear why.
Tip for consumers:
Don't.
Products used:
I have gotten hammered with dozens of outreach attempts by this company no matter how many times I ask them clearly to stop.
Hi Adam,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We checked our system and we were not able to locate an account using the review name that you’ve used. We would like get additional details so we can have you removed from our contact lists. Please email us at support@setschedule.com so we can have one of our advocates assist you.
As a Realtor I didn't realize that when you sign up for this service you have to compete for the leads. They hit me for $1800 with a promise of 100 exclusive leads. They are not exclusive. When a lead comes in you have to grab it quick before someone else does. I also told them I just wanted seller leads. They assured me that's what I would get. Not true! They offer consultation to help you then either don't always show up or cancel. I asked them where they got their leads and they told me from other lead services. Most leads don't answer their phone. If I could back out of this scheme and get a refund I would.
Hi Rodger,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible. You can also reach us out at 888-222-0011 or support@setschedule.com.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Zero stars! Do not do business with this company or believe their lies. They will provide you horrible leads. I've shown up for numerous appointments and nobody was home. One person agreed to an appointment with me just to have them stop calling him - but he had no house to sell he rented. Save yourself your money and time by not joining their scam. Don't be a victim like I was!
Hi Barb,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with us.
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
You can also contact us at 888-222-0011 or support@setschedule.com.
I am very pleased. Overall, good experience. My team has really benefited from the appointments, and I have even stopped advertising using certain companies altogether because what setschedule does is so effective. So helpful CRM.
Tip for consumers:
You should use SetSchedule.
Products used:
Management CRM
This is wonderful to hear, Carmel! Our goal is to make it easy for you to communicate and follow up with your clients, and get that great feedback on a regular basis. So happy you're seeing results to help your career grow!
Total scam service that will keep any money you send them and offer 0 actual genuine leads.
They are not in the business of lead generation at all, just a slick scam operation that employs staff specifically to try and fight chargebacks by credit card companies once their clients find out the service is bogus
Tip for consumers:
Just dont do, its a huge scam
Products used:
Their Scam Gold Lead Service
Hi James,
We apologize that our service did not satisfy your expectations.
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources Please click the link below for more information on SetSchedule's lead partners.
We checked our system and the review name that you used is associated with multiple accounts. We would like to connect with you and get additional details so we can have one of our Agent Success Consultants discuss with you how to make the most of your membership. They will be able to help you archive leads that didn’t work, strategize on how to automate follow ups for the undecideds, and plan for success with the rest. Please email us at support@setschedule.com so we can have one of our advocates assist you.
Lead Partners
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
I never take the time to write reviews but this time I made an exception due to how terrible this company is. Last year after speaking with a customer service representative I decided to give them a try. Everything that was promised was not accurate and was misleading. The quality of their leads is terrible. I made over 100 calls and none of their leads knew why I am calling, most of them threatened to report me for unsolicited calls. Fast forward one year they charged my card again for another 1500 even after I expressed my frustration and told them O want to cancel. They refused to refund the payment. Do yourself a favor and go another route will save you a lot of time and headache.
Hi Diana,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
However, both Master Subscription Agreement and your docusigned invoice states that Cancellations must be received thirty (30) days PRIOR to termination of the Membership term which is on April 8,2021.
"You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at billing@setschedule.com. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date)."
We did not receive a cancellation request to the specified email address above until April 22,2021.
I sent your concern to one of our colleagues and they should reach to you about this as soon as possible. In the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Waste of money and very expensive for leads that are clearly sourced to many people at the same time. Paid for premium service and received one set schedule which ended up they had no clue there was an appointment. I'm 5 months into it and basically just threw away $1700. This may not be the case in other markets but the austin, texas market is a waste of money.
Hi, David. We are glad that you brought this to our attention! We are always looking to improve the quality of our product! If you are unsatisfied with a lead that you have purchased, you can get a full refund through the app. When you go to the opportunity in our app, select the support icon, you can select that you are unsatisfied from the drop-down menu and receive a refund or a replacement opportunity.
Please feel free to reach out to contact your dedicated agent success consultant or email support@setschedule.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
SetSchedule is one big scam. So-called leads are FAKE, wrong numbers etc. They take your money and stop any communication. I have tried to find a solution, no effort on their site.
They do not deliver what you sign up for. My advice - RUN. Do not sign up with these liars.
Hi,
We would love to assist you with your concern.
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
However we are unable to find your account using your name. Please contact your dedicated agent success consultant or email support@setschedule.com. If you do not know who your agent success consultant is, please feel free to email us at support@setschedule.com and we would be happy to connect you with the correct department.
Been with Set schedule for almost a year now. Here's what they do- they give multiple agents the same leads-therefore prospective buyer/sellers will be instantly bombarded with phone calls from numerous agents... Think about how annoying and off-putting this would be to someone. I would say 95% of the leads they sent me either had an unrealistic price point-for example someone with a budget of $35,000 looking to buy in an area with a median price of $450,000- Or I would call and the phone number was fake or the email address wasn't real. In the very few instances I did actually talk to a lead, they insisted they never inquired about anything and acted annoyed I was calling them. I'm not sure what set schedule's vetting process is for these leads but it's absolutely garbage. To put the cherry on top, they demand a 25% referral fee for any deals you actually do close on.
Hi Taylor,
We apologize that our service did not satisfy your expectations.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked your account and you currently have 42 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Complete waste of time and money. The salesperson was no where to be found after initial consult. Multiple conversations with support team. Leads all came from areas hours out of my area. Leads were NOT verified. Multiple agents attached.
Products used:
Web portal
Hi Meghan,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us. Internet leads can be frustrating for even the most seasoned real estate agents to work. Please allow us to discuss the situation further and hopefully come up with an agreeable resolution.
We checked our system and we were not able to locate an account using the review name that you’ve used. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
We signed up with SetSchedule ($5K) and their leads are absolute trash. We stopped trying after about 5 months. Unfortunately, we forgot that they have you set up as automatic renewal and when we tried to cancel, it was too late. They said they texted us to call them, but we never got an email or any official notification. Not sure how their employees feel good about working for such a trash company. Don't waste your money!
Hi Kam,
Thanks so much for sharing your experience with us. I'm so sorry that your experience with us fell short of expectations.
Regarding the leads, the Master Subscription Agreement states:
11.4. DISCLAIMER OF GUARANTEE. ALTHOUGH SETSCHEDULE WILL MAKE EVERY EFFORT TO CONFIRM THE CAPACITY AND WILLINGNESS OF PROSPECTIVE CLIENTS TO ENTER INTO CONTRACTS OR TRANSACTIONS USING THE SETSCHEDULE SERVICES, SETSCHEDULE MAKES NO GUARANTEE THAT A REAL ESTATE TRANSACTION WILL BE CONSUMMATED AS A RESULT OF A LEAD.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app. You can also reach us out at 888-222-0011 or support@setschedule.com.
https://support.setschedule.com/support/home
Leads are very old and most leads have already spoken to several other agents through set schedule. I should have read all the negative reviews before signing up for a year which they say is non refundable once you sign up. Very unhappy with SetSchedule!
Thank you for your feedback. Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
I transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible to teach you the best practices in maximizing your membership. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Spent thousands of dollars and hundreds of hours with my team and I attempting to convert leads from Set Schedule. The last several months this service has provided leads that have already been accepted by other agents, very, very low price points, or technical glitches that do not allow me to accept a lead. When discussed with them several times over the final 4 months of my agreement, they provided no solution beyond sales speak. Very disappointed overall. Happy to discuss with anyone about my experience. I recommend looking in another direction.
Hi Erik,
Thanks so much for sharing your experience with us. I'm so sorry that your experience with us fell short of expectations.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
We checked your account and you currently have 82 leads remaining that you can use for the rest of your subscription year.
Please allow us to discuss the situation further and hopefully come up with an agreeable resolution. One of our colleagues would reach out to you as soon as possible regarding your concern.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Its been several months, dozens of crap leads that when you call them the people have no idea why you are calling. Website is horrible, haven't been able to log on for over a week now. Sending me leads way outside my area after I told them the zip codes I work in. I have asked for a refund and of course they said no but had no problem taking my $700 bucks with the guarantee that I would get 4 listings within 6 months. I can't believe these people are still up and running.
I have made numerous complaints, same response, a manager will call you with-in 24 to 48 hrs. They don't know what the hell they are doing, I hate to say this, but Zillow Leads are better as well as my FB leads. Stay far away from Set Schedule, you will not be happy! All I want is my money back!
Hello Richard K.,
Thank you for bringing this to our attention! If you are unsatisfied with a lead that you have purchased, you can get a refund via the app. Just login to the app and under the support icon you can select “I’m unsatisfied with a referral” for a full refund. A link to a video going over the process is below. Please feel to reach out at support@setschedule.com or 888-222-0011 if you need any further help!
Gain trust and grow your business with customer reviews.
Hi Gene,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked your account and you have received and accepted 71 leads in the past year. You currently have 98 leads remaining for the rest of your subscription year.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home