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SetSchedule has a rating of 1.6 stars from 556 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SetSchedule most frequently mention real estate, customer service, and credit card problems. SetSchedule ranks 16th among Scheduling sites.
This company does not typically respond to reviews
Best realty application! It's faster and more importantly more listings in the areas that we're looking. More features too! This is the best lead generation service company. I have ever used and helped me find an meet the realtor very easily.
I want to share my experience with SetSchedule, a lead generation company for realtors based in California, as I believe it's crucial for others to be aware of the potential pitfalls. I initially signed up with them, lured by the promise of qualified leads. Unfortunately, what I received were nothing but recycled, outdated leads that were essentially worthless. I wasted a whole year trying to work with these leads, and despite my better judgment, I gave them a second chance when they reached out to me. This time was even worse. The leads never answered the phone, and I never received any live calls, which had been promised. The customer service was horrendous; they rarely responded to my inquiries, and when they did, it took weeks to hear back. I wasn't alone in my frustrations—there are constant complaints from other agents as well. In fact, the Better Business Bureau shows that SetSchedule has accumulated over 300 complaints in the last three years, with 92 of those in just the past year. Based on my experience, I strongly advise anyone considering their services to stay away. SetSchedule feels like a huge scam, and I wouldn't want anyone else to go through the same disappointment and wasted investment that I did. If you're a realtor looking for reliable leads, I recommend exploring other options to avoid the struggles I faced with this company.
Edit:
If SetSchedule has breached its contract with you, please file a complaint with the California Department of Real Estate, which holds the license for SetSchedule. Per the Attorney General's website: "If your complaint is not against a business that is regulated by another agency, then you may file a complaint with the Attorney General's Office." SetSchedule is regulated by the CA Department of Real Estate.
Second: Contact your credit card company immediately and open a dispute that you did not receive the services promised. You will need to provide the SetSchedule agreement and terms. Document all the calls and conversations you had. My cc refunded me back.
I signed up with SetSchedule on January 19,2018 and purchased their "gold" membership which is supposed to provide me with 8 listing appointments within six months. After three months of calling and emailing SetSchedue to check in as to when I would have appointments scheduled for me, I finally got an appointment that SetSchedule made.
When I called to confirm the appointment, the elderly lady said she was not considering selling her house and was very upset and told me she planned on dying in her home.
I emailed SetSchedule that this was not a viable lead. They NEVER responded to my inquiries about why this elderly women was scheduled to meet me when it was clear she did not set this appointment.
SetSchedule did not meet their contract obligations with me. I signed a contract to be provided a service which did not happen. Each time I called, I was greeted by their call center which is located out of the country. They would listen to my concerns and tell me that it has been escalated and that someone would get back to me.
There is an updated article from Inman News written April 2018 about SetSchedule. I emailed the writer about my experience. He responded back that he receives at least 2 emails a week. I spoke with several other real estate agents that had the same thing happen to them who posted on Yelp.
Thinking of signing up? PLEASE call me or the other agents on this forum who can tell you our experiences. SetSchedule is not a legitimate service, and they will take your money and disappear. I am a Realtor in San Jose CA.
We cancelled their service last year at the date below, and they proceeded to charge my card again for this year, and we have not used their service but for 45 days. They keep directing us circles on the phone and are NOW telling us we did not send the cancellation to the right department in May of 2021? These people do not deserve to be in Customer Service.
*DOWN RIGHT FRAUD* **THESE GUYS ARE CROOKS**
From: Scott W
Sent: Wednesday, May 19,2021 11:09 AM
To: Brandon Ogren, David Leos
Subject: Re: Scott Watson - Set Schedule "Cancellation Request"**
Brandon and David, we are a very busy team, and currently this program is not what has not met the expectations given to us by Set Schedule. We made this commitment in good faith that we would see viable leads within the system of up to 200 per month. Most of the leads have been RENTERS, which we do not want or need for our business model at this time or in the foreseeable future.
Please accept this as our cancellation notice with your company, as of today the leads are mostly rentals and the leads that are viable buyer or seller leads are even stating they do not need assistance at this time as you can see on all of those that have been archived, some under contract and others on the market currently.
Please see about pro-rating our remaining months left on this program. As of Today mid May, we have received a total amount of leads of 19 for the month, nowhere near the 200 leads as promised when signing up for the program.
Products used:
This is a service, but a really bad service, please do not purchase or use this service
Hi Brian,
Thank you for taking the time to give us your feedback. However, as stated in the invoice that you docu-signed last 25 March, 2021, cancellations must be received thirty (30) days prior to termination of the Membership term and must be sent ONLY to billing@setschedule.com.
We have only received your written request to billing regarding cancellation of your membership last 28 March 2022, which is 3 days after your annual anniversary date.
To help you optimize your membership please reach out to your Agent Success Consultant. They would also assist you with any pending issues you might have. If you do not know who your agent success consultant is, please feel free to email us at support@setschedule.com and we would be happy to connect you with the correct department.
Below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Fantastic experience. Great folks that do great work. Professional and reliable service! What's not to love?
Thank you for your review. We always strive to keep our clients happy!
Still here, no results. If you can, read their reply. They can't find me, yet I continue to try and speak with them and log onto the site, still nothing but they refuse to call or email me. How odd is that? Both calls they were to call me on, did not happen, one is still late the other was a no show. June 30,2020, still no one calls when I request a call. My rep. Does nothing, no leads in weeks and weeks. Unbelievably bad company. They have my email, my office phone, my cell phone, yet the do nothing, don't contact me, but send me an email via this review site that does not have my email and they say they are willing to help, but do not contact. Just went through another 3 weeks of nothing, no leads, no communication, call several managers, zero response. I had their own people call the managers, still nothing. There people that are to help with the leads, don't return calls, don't return emails and when it conference time are late or have someone else call. AND NO LEADS IN ABOUT 5 WEEKS NOW. THEIR LEADS ARE INTERNET TROLLS. THEY LOVE TO TEXT AND SEND GENERIC EMAILS THAT DO NOTHING... UNBELIEVABLE.
Hi, Gregg M.
SetSchedule aggregate leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We would love to assist you further with your concern however we are unable to pull up an account with accepted leads under your name.
Please feel free to email us at support@setschedule.com and we would be happy to connect you with the correct department. In the meantime, please follow the link below to learn how to get a refund or replacement. https://www.setschedule.com/profblog/how-to-get-a-refund/
Need I say more than my title? They were so excited about getting our Teams business. They took our 10K and delivered Zero in results.
Hi Alesia,
We value your business and regret that you were dissatisfied.
We checked our system and the review name that you used is associated with multiple accounts. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you. You can also reach out to our Agent Success Consultants to discuss how to make the most of your membership. They will be able to help you archive leads that didn’t work, strategize on how to automate follow ups for the undecideds, and plan for success with the rest. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
Best Practices for the SetSchedule Referral Radar
https://support.setschedule.com/support/solutions/articles/33000272347-best-practices-for-the-setschedule-referral-radar
DO NOT USE THESE PEOPLE! They send you to so called prospects, you can bet that they have no idea if these "leads" are going and or want to see or speak with a Realtor
Tip for consumers:
DO NOT USE THESE PEOPLE. THEY WILL TAKE YOUR &$$ AND DELIVER NOTHING
Products used:
None. Attempted but could not use any!
Hi Gerald,
It show on our system that our colleagues reached out to you on 07/20/2021 regarding this issue. We are hoping that we were able to clarify the situation to you.
Regarding the leads, the Master Subscription Agreement states:
11.4. DISCLAIMER OF GUARANTEE. ALTHOUGH SETSCHEDULE WILL MAKE EVERY EFFORT TO CONFIRM THE CAPACITY AND WILLINGNESS OF PROSPECTIVE CLIENTS TO ENTER INTO CONTRACTS OR TRANSACTIONS USING THE SETSCHEDULE SERVICES, SETSCHEDULE MAKES NO GUARANTEE THAT A REAL ESTATE TRANSACTION WILL BE CONSUMMATED AS A RESULT OF A LEAD
You can follow this link to read about our Master Subscription Agreement and hopefully help you better understand the situation.
https://www.setschedule.com/msa/
Your Agent Success Consultant is currently reviewing your account and will contact you as soon as they can. You can also reach us out at 888-222-0011 or support@setschedule.com
Please don't make a mistake and use Set Schedule for lead gen, worse than any syetem I've used in my 19 years in residential real estate!
Tip for consumers:
Don't make the mistatke that I did by using Set Cchedule.
Products used:
Lead Gen Services
Hi Kevin,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked your account and you currently have 67 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
I would thnk very hard and long before doing buisness with the company
Look at the reviwes before wasting yiour hard earned commissions money
On these peopel...
Hi Jimmy,
Thank you for letting us know about this. Your feedback helps us get better. We already forwarded your concern to our Audit team to look into this issue and we hope to resolve it promptly and accurately.
To that end, we would love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
I'm very satisfied with the setschedule app, it works well and I'm saving a lot of money and
Got so quick service.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Never started with them. They believe they are above Federal law! Really a bad company. Do NOT sign up with these people.
Hi David,
Please accept our sincerest apologies for your recent experience and we're sorry to hear you were less than satisfied with us.
We’d like to discuss your experience in detail to see how we can improve our process, however, we were not able to locate an account using your review name. We would like to connect with you and get additional information so we can check how we can address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you.
We would also love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
I would highly recommend Setschedule for a simple system that is elegant and user-friendly. Thank you so much for great IOS system.
We're so glad to hear you are enjoying our team and product! Thank you for the great feedback! We look forward to your continued success.
Good mobile application. I like the open house function and use it the most. Thank you so much for this great application.
Thank you for your review.
Can Not, Get the app to work
Can Not, get a call back
Can Not, get tech support
Can Not get a return E mail, literally ZERO from this company! Don't even bother.
Complete waist of time and effort!
We’re sorry to hear about your disappointment and would like to discuss what occurred. We unfortunately do not have an account associated with this name. Please give us a call at 888-222-0011 or email us at support@setschedule.com at your earliest convenience.
To help you optimize your membership please reach out to your Agent Success Consultant. They would also assist you with any pending issues you might have. If you do not know who your agent success consultant is, please feel free to email us at support@setschedule.com and we would be happy to connect you with the correct department.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Do NOT sign up for this program! They have an automatic renewal contract and you have to fight them tooth and nail to get out of it! The leads are garbage and the customer service is terrible! Run as fast as you can! I wish that I had saved myself the headache this company has caused.
They do not tell you that they are signing you up for an automatic renewal, in fact they didn't call to tell me this until THE DAY OF the automatic renewal and I had already sent multiple emails to them stating that I did not want to continue with their program, but of course those emails AND text messages were ignored. They are also breaking the law per CA law regarding automatic renewal. Their sales rep are all out of another country and all claim that they cannot do anything to help. I asked to speak to a supervisor which of course they said someone would call me right back but they didn't. More lies.
All of their 5 star reviews are from fake profiles.
MAKE SURE THAT YOU EMAIL THEM AT LEAST 30 DAYS PRIOR TO YOUR RENEWAL DATE STATING THAT YOU ARE CANCELING. DONT STOP EMAILING THEM UNTIL YOU HAVE A WRITTEN CONFIRMATION OF YOUR CANCELLATION FROM THEM!
Tip for consumers:
RUN!!!!!!!!!!!!!!!!
Hi Laura,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
SetSchedule DOES NOT make any guarantees or representations as to the real estate agent’s ability to close transactions. These variables are solely in the hand of the real estate agent who represents themselves as licensed sales professionals.
As stated in the invoice that you docu-signed last 11/23/2021, cancellations must be received thirty (30) days prior to termination of the Membership term and must be sent ONLY to billing@setschedule.com. We only received your written request to cancel last 11/23/2022, hence the auto-renewal.
Your concern regarding our customer service has been forwarded to our Audit team but we'd like to discuss your experience in detail to see how we can improve our process. Please allow us to discuss the situation further and hopefully come up with an agreeable resolution. I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
Last month i purchased the lead from setschedule and it works great and also their app was good.
I recommended them.
Products used:
Open house management and real estate lead
Set Schedule was by far the worst investment I have made in real estate. One lead in a year and it was a fake name and phone number. Stay away!
Tip for consumers:
Any other lead service is a better option.
Products used:
SetSchedule
Hi Steve,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We checked our system and we have a lot of premium members with the same name and initial as Steve M. We want to avoid associating your review to the wrong account. Please connect with us so we can get additional details and check your account further to address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
One of the best, good user-friendly interface, making it efficient and effortless to work with them. I am so happy from setschedule service.
Thanks for taking the time to share your feedback with us. It means so much when our best members share their experiences. I'm glad we were able to meet your expectations!
This company is a Scam don't waste your money. People hang up, number disconnected, emails not legit. Not worth the money
Hi Carla,
We’re sorry to hear that your experience was not of the quality you expected.
Internet leads can be frustrating for even the most seasoned real estate agents to work. We checked our system and and found multiple accounts associated with your review name. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
So I get this call that comes up as "Unknown Caller" but from a local number, and turns out to be a burner number from some lady that barely speaks English to set the appointment and then find out she is just a paid caller from a temp agency in the Philippines. It was kind of funny because she sounded sweet and clearly reading everything off a card, so to be merciful, when I said I'd talk to the sales guy she got all excited and you could literally hear cheering in the background with all of her co-workers. They must get some sort of commission based on successful calls and clearly don't get a lot of people that say they will talk further.
When the sales guy came on I immediately let him know that I only work on a referral fee basis and he said that is not a problem, that they have several platforms we can use to make that happen. An appointment was set for 2:30 PM Easter Time (I'm in Michigan) today, and that time came and went. Today at 5:31 PM my phone rings and it is them, asking if I am still good for the appointment, and I said "yes, although 2:30 PM was 3 hours ago". He laughed and apologized for the mix up but I just thought it was funny that the name of the company is "SetSchedule" and they can't get that right. Anyway, while he was talking I was reading the reviews on this site and realized this was going nowhere, so after a while it was clear he wanted my credit card info and this was not at all a "referral fee basis" as he originally agreed it would be, and when he figured out that I was not budging on that he promptly hung up on me.
Thank you to all of you that post this stuff so we can be forewarned of the good and bad companies out there. This may be a good company, I don't know for sure, but getting hung up on as one of the top agents in West Michigan by some guy is not exactly professional.
In 10 months I have not had one qualified lead or scheduled appointment. Do not waste your time or money.
It’s important to us that our members are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
THE MOST UNPROFESSIONAL COMPANY I HAVE EVER DEALT WITH!
I have filed a complaint with the BBB and will be seeking legal counsel as well if I do not get my issue resolved ASAP. Your company just charged me another $3,000! I have been trying to cancel service with you guys and get a refund of my initial $3,000 for over 6 months! I have never received anything from you guys, you took my initial $3,000 passed me around to numerous "account managers" all who did nothing. All who made promises to speak with people and make things happen and absolutely nothing changed. I have filed a formal complaint with the Better Business Bureau, filed a fraud claim with my bank for the recent $3,000 charge, and will now be seeking legal council for fraud if not addressed. I have been trying to get this resolved for over 6 months! Your service has NEVER in now 1 year provided one lead. I was told by previous "account mangers" they had escalated my concern and that I could receive a refund being even they could see I was not getting anything I paid for. No leads! Yet, then they would never follow up, I would call and call and leave messages and nothing. This was all over my initial $3,000 now you turned around and charged me another $3,000! I had a scheduled called with my "sucess manager" guess what... NO CALL! BIG SURPRISE!
I expect someone who can handle this situation reach out to me as soon as possible! Thank you!
Tip for consumers:
STAY AWAY!!!
Products used:
Lead Generation
Hi Nick,
It shows on our system that one of our colleagues tried to reach out to you on June 15,2021 but were unable to get ahold of you. Please allow us to discuss the situation further with you and hopefully come up with an agreeable resolution.
Regarding the renewal of your subscription, it stated on the Master Subscription Agreement and invoice that you signed that Cancellations must be received thirty (30) days PRIOR to termination of the Membership term which is on June 8,2021.
"You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at billing@setschedule.com. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date)."
I already transferred your concern to one of our colleagues and they should reach out to you as soon as possible. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
The user interface of 789 Software's application is aesthetically pleasing and easy to navigate, enhancing the overall user experience.
Thank you for your review. SetSchedule is essentially a lead aggregation tool which gathers leads from different sources and lays them out to real estate agents within the radius of their centerpoint of choice.
Totally DISHONEST COMPANY! The business proposal is great and I would be a good long-term client for them if they would do what they promise, or at least would fix the issue afterwards. I have bought a GOLD PACKAGE for $1450 + 30% referral fee, with the promise of getting 8 lead appointments in 6 months. They sent me only one lead appointment in my area. When I called the prospect to confirm the time to meet, the person answered speaking in Chinese and hang up on my face. When the 6 months were up, I asked them for a refund and they kept escalating my call. I tried the sales rep: *@setschedule.com), but never got a reply. Next, I call the company directly, spoke with * 0209 and, after some back and forth, she escalated my call to one of the Directors:* 7567 / *******011 / +1 *******630. She promised to get back to me, but never did. Then I followed up with * but never got * to return my call. After almost 1 year fighting for my refund, I finally got an appointment to speak with another director: *@setschedule.com. He was very rude and short, simply saying that the program does not offer any refund and they could not do anything about it. It was more like a monologue. When was my time to speak he just ignore and said he had to go. Today, after few months, another sales rep called me again: *. Now they drop to 20% (I do not think they are doing well), and are trying to improve their systems. I told her that I would try it again, if they would stand by their promises and at least fix things by using my old credit. She said she had other cases like this in the past and the managers will not even listen to her request. I guess I am just one more agent ripped off. She said she understand my frustration and asked if I would join it again. I could not believe it! It bothers me to take the time to write about this, but I hope that this review can save other agents from falling into their trap too. Here we are, almost 2 years after, $1450 lost, time lost, and stress/disappointment to see companies with these type of values out there and alive. They should not be in business.
#setschedule #scam #fraud #review #leadscam
*Personal information redacted by admin
Here at SetSchedule we pride ourselves on offering a premium customer service experience for all of our partners. It is extremely disappointing to hear that was not your experience, but we appreciate that you took the time to share.
I checked your account and I see 8 accepted opportunities. If you want to know how you can manage your lead opportunities, please follow the link below:
https://support.setschedule.com/support/solutions/33000136323
Please follow this link if you have any additional questions:
https://support.setschedule.com/support/home
You cannot cancel or request refund you only really crappy leads they promise the best leads and deliver crap
Hi Jerry,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
However, both Master Subscription Agreement and your docusigned invoice states that Cancellations must be received thirty (30) days PRIOR to termination of the Membership term which is on February 1,2021.
"You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at billing@setschedule.com. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date)."
Regarding the leads, SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners). https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible to teach you the best practices, maximizing your membership and different ways in using the app. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
I called a real estate lead and she said she never told anyone she wanted to sell her house. Never got one viable lead. Wasted key.
Tip for consumers:
Do not use
Products used:
Paid for leads and got none
Hi, Lori f.
Thank you for bringing this to our attention! If you are unsatisfied with a lead that you have purchased, you can get a refund via the app. Just login to the app and under the support icon you can select “I’m unsatisfied with a referral” for a full refund. A link to a video going over the process is below. Please feel to reach out at support@setschedule.com or 888-222-0011 if you need any further help!
https://www.setschedule.com/profblog/how-to-get-a-refund/
Gain trust and grow your business with customer reviews.
Hi Jamie,
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
Both Master Subscription Agreement and the docu-signed invoice state that:
“You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at billing@setschedule.com. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date). “
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Your concern has already been transferred to our User Experience Team and they should reach out to you as soon as possible. We hope to find a solution that makes you smile.