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SetSchedule has a rating of 1.6 stars from 559 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SetSchedule most frequently mention real estate, customer service, and credit card problems. SetSchedule ranks 16th among Scheduling sites.
This company does not typically respond to reviews
You cannot cancel or request refund you only really crappy leads they promise the best leads and deliver crap
Date of experience: February 24, 2021
I called a real estate lead and she said she never told anyone she wanted to sell her house. Never got one viable lead. Wasted key.
Tip for consumers:
Do not use
Products used:
Paid for leads and got none
Date of experience: December 30, 2018
Hi, Lori f.
Thank you for bringing this to our attention! If you are unsatisfied with a lead that you have purchased, you can get a refund via the app. Just login to the app and under the support icon you can select “I’m unsatisfied with a referral” for a full refund. A link to a video going over the process is below. Please feel to reach out at support@setschedule.com or 888-222-0011 if you need any further help!
https://www.setschedule.com/profblog/how-to-get-a-refund/
SetSchedule app were marvelous and helped us. My favorite SetSchedule app. Very fast services. I will recommend them.
Date of experience: December 12, 2022
Hi Steven,
We're always working hard to improve the app. Thanks for your download and feedback.
Your better off buying zillow or realtor.com leads. These are not quality leads, most are not even in the market.
Date of experience: June 25, 2020
Hi Sara,
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our members. So, we hope you will give us an opportunity to discuss this further with you.
I reviewed your account and confirmed that you still have 9 appointments, 50 leads and 200 targeted records left in your bucket.
In case you are unsatisfied with any of the opportunities, you can always get a refund or a replacement for those through the app. To do that, just click on the support icon located in the top right of the opportunity and select that you were unsatisfied with the referral. From there, you can decide if you would like a refund or a replacement. I have included a video link below that walks you through the process.
https://www.setschedule.com/profblog/how-to-get-a-refund/
I have transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Personally, I love the referral radar. I think that the ability to trace multiple sources of leads and bid on the leads on the go it's pretty cool.
Date of experience: April 13, 2020
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Come back and see us soon. Cheers!
I love the office and the great people who work in there. Would love to work here someday. I will use them again.
Date of experience: June 12, 2023
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
The services very easy. The custom features are great and you can pick and choose which ones work the best for you.
Date of experience: October 13, 2020
That's music to our ears! We're so glad our team is helping you see results. Thank you for the wonderful feedback. :)
First time user, I'm a first time user and this is the first time I've looked into real estate. I really appreciate how user-friendly this site is
Date of experience: November 20, 2022
Hi Lynda,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Very helpful and best app for me And it's very useful for me. I really happy for using this app And make my time so good.
Date of experience: November 22, 2022
Hi Ava,
SetSchedule offers an app that allows real estate agents to search, find, pick and connect with homeowners and home buyers through an agnostic on-demand marketplace. If you want more information about us, you click on the link below.
Help Center
https://support.setschedule.com/support/home
SetSchedule is the best app of all. Downloaded this app and showed that is has the best service. It is amazing app
Date of experience: December 6, 2022
Hi Mario,
This is music to our ears! Thank you for this fantastic feedback.
I was sold a lie - leads are horrible after I cancelled - after a year, I was billed again $1,400. Run away!
Date of experience: July 31, 2021
Hi Michael,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
We reviewed your account and invoice you signed last June 17,2020. Both Master Subscription Agreement and your docusigned invoice states that Cancellations must be received thirty (30) days prior to termination of the Membership term.
“You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at billing@setschedule.com. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date). “
I sent your concern to your Agent Success Consultant with SetSchedule and I will check back at the end of the day to make sure you were contacted with a resolution.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
What a amazing apps! I am really appreciate with this apps. Thanks for developer making this apps. Really great apps.
Date of experience: November 27, 2022
Hi Brian,
Wow! Thank you for the wonderful feedback. We look forward to your continued success and wish more positive reviews from you.
SetSchedule Tech's software has improved our internal communication and collaboration. It's a valuable asset for remote teams like ours.
Date of experience: August 22, 2023
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
User friendly, fast to set up, flexibility, many features available. Love how it integrates the service.
Date of experience: October 13, 2020
We're so glad to hear you are enjoying our team and product! Thank you for the great feedback! We look forward to your continued success.
SetSchedule Solutions software integration capabilities are impressive. It seamlessly connects with our existing systems, enhancing efficiency.
Date of experience: August 23, 2023
Your positive feedback means the world to us! We love hearing that we've helped you stay closer to your goals and have made a positive impact on your career. Thank you for sharing!
Most if not all leads dont have incorrect contact info... Same lead with different last names... Highly disappointed in this service
Date of experience: April 7, 2020
It’s important to us that our members are more than satisfied and we would like the opportunity to resolve this issue immediately.
I see that your Agent Success Consultant already addressed your concern regarding these leads and our management took action on getting these leads removed from our database.
The package you availed still has 42 leads remaining until October of this year. We can appreciate your disappointment that this lead didn't work out for you, but the good news is we have lots more leads you can work through to find your next transaction.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step of how to do things within the app.
https://support.setschedule.com/support/home
It's amazing working place. Best software company. They're much more effective and advanced from others. Their services are good.
Date of experience: December 7, 2022
Hi Jeffrey,
Thank you for your review! We are really glad that you like our product. Your support and voice are very important to us.
Great! Honestly, except for the forms situation... it was been what I need. Customer service reps are very nice and helpful.
Date of experience: October 24, 2020
Wow! Thank you for the wonderful feedback. We look forward to your continued success and wish more positive reviews from you!
Setschedule is easy to use. I can store my clients, track communication, and pipeline new opportunities...
Date of experience: December 3, 2022
Hi Helen,
Thank you for the great review! We're so happy to hear we are simplifying your day to day. Keep up the great work!
Please see the page I created as a warning to potential victims of this company.
https://www.mymilwaukee.realestate/setschedule
Products used:
Real Estate Lead Service
Date of experience: May 1, 2023
Hi Roman,
We value your business and regret that you were dissatisfied.
We would love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
SetSchedule Software's security features are top-notch. We feel confident knowing our sensitive data is protected by their reliable software.
Date of experience: August 4, 2023
We appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.
SetSchedule Software's analytics tool provides valuable insights, helping us make data-driven decisions and stay ahead of the competition.
Date of experience: August 22, 2023
We're always working hard to improve the app. Thanks for your download and feedback.
SetSchedule Solutions offers a scalable software that grows with our business. It's easy to add new features as we expand.
Date of experience: August 5, 2023
SetSchedule combines the latest innovation in data and artificial intelligence to gather information and turn it into qualified real estate leads delivered directly to real estate pros. Thank you for your review.
Don't waste your money. The contact is either old and been called dozens of times, unqualified or completely bogus.
Tip for consumers:
Spend your money somewhere else
Products used:
Contact information
Date of experience: December 22, 2022
Hi Jimmy,
It’s important to us that our members are more than satisfied and we would like the opportunity to resolve this issue immediately.
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked our system and we were not able to locate an account using your review name. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you.
So I have been selling residential real estate for 20 years and for about 18 of those years, I have run a good portion of my business on leads generated by various platforms. Some of those lead sources I have been with for well over a decade and I have a great relationship with them. I have won awards from some and have been offered inside deals with others. In other words, I know what I am doing. So over a year ago I handed over $1600 and gave it a try. Very inpressive looking platform and much different looking than others. Thats about all I can say thats good and that does'nt get me anywhere. As far as their buyer leads, they are on par with all other lead sources... worthless. I wont even spend time here as contacting buyers through this source is an excercise in "who are you" "why are you calling me" "I have no idea how you got my number" "etc". I stopped taking the buyer leads completely. Unfortunately for this lead source, the seller leads are no better. Lots of supposed leads and in a year of calling these leads EVERY F'ING DAY... NOTHING. In the last couple of months I was just trying to pull a rabbit out of a hat to justify the cost. I did go on one appointment early on (that did not work out) but after calling around 500 to 700 leads I attribute that to the same percentages as randomly calling out of a phone book. In fact, I think I could outperform them by doing that... calling randomly out of the phone book. It just now feels like I was calling a bunch of fake leads. On top of that, their sales people keep calling me trying to sign me up. They even called when I was a current customer... many times. They called me again today which prompted me to write this review. And by theway, no phone call when my time ran out with them. So in my opinion if you want to "Set your Schedule" to waste your time, every day, there is no better service than "SetSchedule" to do that. I'm glad its over... a year of exhaustion.
Date of experience: November 13, 2020
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
If you are unsatisfied with a lead that you have purchased, you can get a full refund through the app. When you go to the opportunity in our app, select the support icon, you can select that you are unsatisfied from the drop-down menu and receive a refund or a replacement opportunity. Follow the link to learn how to get a refund or replacement. https://www.setschedule.com/profblog/how-to-get-a-refund/
Hi Jerry,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
However, both Master Subscription Agreement and your docusigned invoice states that Cancellations must be received thirty (30) days PRIOR to termination of the Membership term which is on February 1,2021.
"You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at billing@setschedule.com. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date)."
Regarding the leads, SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners). https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
I already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible to teach you the best practices, maximizing your membership and different ways in using the app. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home