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SetSchedule has a rating of 1.6 stars from 556 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SetSchedule most frequently mention real estate, customer service, and credit card problems. SetSchedule ranks 16th among Scheduling sites.
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Best realty application! It's faster and more importantly more listings in the areas that we're looking. More features too! This is the best lead generation service company. I have ever used and helped me find an meet the realtor very easily.
I want to share my experience with SetSchedule, a lead generation company for realtors based in California, as I believe it's crucial for others to be aware of the potential pitfalls. I initially signed up with them, lured by the promise of qualified leads. Unfortunately, what I received were nothing but recycled, outdated leads that were essentially worthless. I wasted a whole year trying to work with these leads, and despite my better judgment, I gave them a second chance when they reached out to me. This time was even worse. The leads never answered the phone, and I never received any live calls, which had been promised. The customer service was horrendous; they rarely responded to my inquiries, and when they did, it took weeks to hear back. I wasn't alone in my frustrations—there are constant complaints from other agents as well. In fact, the Better Business Bureau shows that SetSchedule has accumulated over 300 complaints in the last three years, with 92 of those in just the past year. Based on my experience, I strongly advise anyone considering their services to stay away. SetSchedule feels like a huge scam, and I wouldn't want anyone else to go through the same disappointment and wasted investment that I did. If you're a realtor looking for reliable leads, I recommend exploring other options to avoid the struggles I faced with this company.
SetSchedule app were marvelous and helped us. My favorite SetSchedule app. Very fast services. I will recommend them.
Your better off buying zillow or realtor.com leads. These are not quality leads, most are not even in the market.
Hi Sara,
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our members. So, we hope you will give us an opportunity to discuss this further with you.
I reviewed your account and confirmed that you still have 9 appointments, 50 leads and 200 targeted records left in your bucket.
In case you are unsatisfied with any of the opportunities, you can always get a refund or a replacement for those through the app. To do that, just click on the support icon located in the top right of the opportunity and select that you were unsatisfied with the referral. From there, you can decide if you would like a refund or a replacement. I have included a video link below that walks you through the process.
https://www.setschedule.com/profblog/how-to-get-a-refund/
I have transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
I love the office and the great people who work in there. Would love to work here someday. I will use them again.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Personally, I love the referral radar. I think that the ability to trace multiple sources of leads and bid on the leads on the go it's pretty cool.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Come back and see us soon. Cheers!
The services very easy. The custom features are great and you can pick and choose which ones work the best for you.
That's music to our ears! We're so glad our team is helping you see results. Thank you for the wonderful feedback. :)
SetSchedule Solutions software integration capabilities are impressive. It seamlessly connects with our existing systems, enhancing efficiency.
Your positive feedback means the world to us! We love hearing that we've helped you stay closer to your goals and have made a positive impact on your career. Thank you for sharing!
First time user, I'm a first time user and this is the first time I've looked into real estate. I really appreciate how user-friendly this site is
Hi Lynda,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Very helpful and best app for me And it's very useful for me. I really happy for using this app And make my time so good.
Hi Ava,
SetSchedule offers an app that allows real estate agents to search, find, pick and connect with homeowners and home buyers through an agnostic on-demand marketplace. If you want more information about us, you click on the link below.
Help Center
https://support.setschedule.com/support/home
SetSchedule Software's analytics tool provides valuable insights, helping us make data-driven decisions and stay ahead of the competition.
We're always working hard to improve the app. Thanks for your download and feedback.
SetSchedule Tech's software has improved our internal communication and collaboration. It's a valuable asset for remote teams like ours.
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
SetSchedule is the best app of all. Downloaded this app and showed that is has the best service. It is amazing app
Hi Mario,
This is music to our ears! Thank you for this fantastic feedback.
I was sold a lie - leads are horrible after I cancelled - after a year, I was billed again $1,400. Run away!
Hi Michael,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
We reviewed your account and invoice you signed last June 17,2020. Both Master Subscription Agreement and your docusigned invoice states that Cancellations must be received thirty (30) days prior to termination of the Membership term.
“You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at billing@setschedule.com. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date). “
I sent your concern to your Agent Success Consultant with SetSchedule and I will check back at the end of the day to make sure you were contacted with a resolution.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
What a amazing apps! I am really appreciate with this apps. Thanks for developer making this apps. Really great apps.
Hi Brian,
Wow! Thank you for the wonderful feedback. We look forward to your continued success and wish more positive reviews from you.
SetSchedule Solutions offers a scalable software that grows with our business. It's easy to add new features as we expand.
SetSchedule combines the latest innovation in data and artificial intelligence to gather information and turn it into qualified real estate leads delivered directly to real estate pros. Thank you for your review.
SetSchedule Software's security features are top-notch. We feel confident knowing our sensitive data is protected by their reliable software.
We appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.
Don't waste your money. The contact is either old and been called dozens of times, unqualified or completely bogus.
Tip for consumers:
Spend your money somewhere else
Products used:
Contact information
Hi Jimmy,
It’s important to us that our members are more than satisfied and we would like the opportunity to resolve this issue immediately.
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked our system and we were not able to locate an account using your review name. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you.
Please see the page I created as a warning to potential victims of this company.
https://www.mymilwaukee.realestate/setschedule
Products used:
Real Estate Lead Service
Hi Roman,
We value your business and regret that you were dissatisfied.
We would love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
It's amazing working place. Best software company. They're much more effective and advanced from others. Their services are good.
Hi Jeffrey,
Thank you for your review! We are really glad that you like our product. Your support and voice are very important to us.
Great! Honestly, except for the forms situation... it was been what I need. Customer service reps are very nice and helpful.
Wow! Thank you for the wonderful feedback. We look forward to your continued success and wish more positive reviews from you!
Setschedule is easy to use. I can store my clients, track communication, and pipeline new opportunities...
Hi Helen,
Thank you for the great review! We're so happy to hear we are simplifying your day to day. Keep up the great work!
User friendly, fast to set up, flexibility, many features available. Love how it integrates the service.
We're so glad to hear you are enjoying our team and product! Thank you for the great feedback! We look forward to your continued success.
Most if not all leads dont have incorrect contact info... Same lead with different last names... Highly disappointed in this service
It’s important to us that our members are more than satisfied and we would like the opportunity to resolve this issue immediately.
I see that your Agent Success Consultant already addressed your concern regarding these leads and our management took action on getting these leads removed from our database.
The package you availed still has 42 leads remaining until October of this year. We can appreciate your disappointment that this lead didn't work out for you, but the good news is we have lots more leads you can work through to find your next transaction.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step of how to do things within the app.
https://support.setschedule.com/support/home
So I have been selling residential real estate for 20 years and for about 18 of those years, I have run a good portion of my business on leads generated by various platforms. Some of those lead sources I have been with for well over a decade and I have a great relationship with them. I have won awards from some and have been offered inside deals with others. In other words, I know what I am doing. So over a year ago I handed over $1600 and gave it a try. Very inpressive looking platform and much different looking than others. Thats about all I can say thats good and that does'nt get me anywhere. As far as their buyer leads, they are on par with all other lead sources... worthless. I wont even spend time here as contacting buyers through this source is an excercise in "who are you" "why are you calling me" "I have no idea how you got my number" "etc". I stopped taking the buyer leads completely. Unfortunately for this lead source, the seller leads are no better. Lots of supposed leads and in a year of calling these leads EVERY F'ING DAY... NOTHING. In the last couple of months I was just trying to pull a rabbit out of a hat to justify the cost. I did go on one appointment early on (that did not work out) but after calling around 500 to 700 leads I attribute that to the same percentages as randomly calling out of a phone book. In fact, I think I could outperform them by doing that... calling randomly out of the phone book. It just now feels like I was calling a bunch of fake leads. On top of that, their sales people keep calling me trying to sign me up. They even called when I was a current customer... many times. They called me again today which prompted me to write this review. And by theway, no phone call when my time ran out with them. So in my opinion if you want to "Set your Schedule" to waste your time, every day, there is no better service than "SetSchedule" to do that. I'm glad its over... a year of exhaustion.
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
If you are unsatisfied with a lead that you have purchased, you can get a full refund through the app. When you go to the opportunity in our app, select the support icon, you can select that you are unsatisfied from the drop-down menu and receive a refund or a replacement opportunity. Follow the link to learn how to get a refund or replacement. https://www.setschedule.com/profblog/how-to-get-a-refund/
The worst real estate lead service in the world. Complete scam started by a ponzi- schemer who is barred from the securities industry for life. This is the most cynical, lying business model you can imagine. They buy very old and incomplete leads from other lead services and dump them off on unsuspecting agents as if they are new, fresh and exclusive. They say they will set specific appointments for you at a premium price with clients that are " ready to buy or sell". This is the most attractive part for agents and the most cynical part for this scam. The "team" that sets the leads are a telemarking co in the Far East that set CMA appointments with the elderly and gullible or outright manufacture appointments from public record. Agent after agent has had the same result of showing up to their "set scheduled" appointment and had the home owner not have any idea what they are talking about. When this first happened to me, I was furious and demanded to speak with the person that set the appointment. I was told that my concerns were of the greatest concern to the Co. And it would be looked into. More crap from the people who sell it like gold. It happened again and again. Their daily leads are not any better. I wasted my time with 100 and these were my results after hours-and hours of work. 64 -wrong or incomplete contact information, 33 some version of "you are the 5th or 6th or 10th agent to call me "stop calling", 2- obscenity laced "stop calling me", 1 prospect that did not qualify for a mortgage. Do they care. Not one bit. They figure there are always more desperate agents out there who will buy their crap, their not making the calls to irate customers, eventually some of these thousands of calls has to result in a sale. So they keep churning. - sounds kind of like a Ponzi scheme. I wonder where they got that idea?
We are sorry that you feel you had a less than 5-star experience, George.
Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
Please contact your dedicated agent success consultant or email support@setschedule.com. If you do not know who your agent success consultant is, please feel free to email us at support@setschedule.com and we would be happy to connect you with the correct department. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step of how to do things within the app.
https://support.setschedule.com/support/home
I was very skeptical in signing up with this lead generation company because I had read the reviews and they were horrible
Since day one I've gotten no leads
I was
Promised that I would get live transfers and set appointments on my calander
I addressed my concer right away they said they had to look into why there were no leads in my area
Called several times I asked several times to speak to somebody from the us of course I was denied every single time
I finally went back to my phone bill and found the numbers of the people I signed up with of course still have not returned my call
All I have to say they will lie lie lie not to bother with the negative reviews that's only 1 percent of the subscribers
In the mean time they took almost 1800 dollars of my money and didn't deliver what they promised will not return my phone very very unprofessional
I hope this helps you not to choose to work with them because they will not give you nothing for what they promise
As realtors we get screwed every day with these lead generation company's and the government let's them get away with it
I hope this helps choose not to work with them because it's a scam you will get no leads from it
Tip for consumers:
Please stay away save your money they will lie to you
Products used:
Lead generation company
Hi Mario,
We apologize that our service did not satisfy your expectations.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential. Your concern has been transferred to to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
We would also like encourage our agents to expand their center points as well as utilize multiple center points if you have not done so already, please follow the link below:
https://support.setschedule.com/support/solutions/articles/33000267768-how-do-i-adjust-my-referral-radar-centerpoint-
https://support.setschedule.com/support/solutions/articles/33000270431-how-do-i-add-multiple-referral-radar-centerpoints-
Gain trust and grow your business with customer reviews.
Hi Steven,
We're always working hard to improve the app. Thanks for your download and feedback.