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SetSchedule has a rating of 1.6 stars from 556 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SetSchedule most frequently mention real estate, customer service, and credit card problems. SetSchedule ranks 16th among Scheduling sites.
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Best realty application! It's faster and more importantly more listings in the areas that we're looking. More features too! This is the best lead generation service company. I have ever used and helped me find an meet the realtor very easily.
I want to share my experience with SetSchedule, a lead generation company for realtors based in California, as I believe it's crucial for others to be aware of the potential pitfalls. I initially signed up with them, lured by the promise of qualified leads. Unfortunately, what I received were nothing but recycled, outdated leads that were essentially worthless. I wasted a whole year trying to work with these leads, and despite my better judgment, I gave them a second chance when they reached out to me. This time was even worse. The leads never answered the phone, and I never received any live calls, which had been promised. The customer service was horrendous; they rarely responded to my inquiries, and when they did, it took weeks to hear back. I wasn't alone in my frustrations—there are constant complaints from other agents as well. In fact, the Better Business Bureau shows that SetSchedule has accumulated over 300 complaints in the last three years, with 92 of those in just the past year. Based on my experience, I strongly advise anyone considering their services to stay away. SetSchedule feels like a huge scam, and I wouldn't want anyone else to go through the same disappointment and wasted investment that I did. If you're a realtor looking for reliable leads, I recommend exploring other options to avoid the struggles I faced with this company.
Setschedule is pioneering the actual vitality of lofty-styled architecture. Their designs and different forms of normative building curriculae touch the inner heart.The overall core idea to take the structure of architecture in a surpassing height is nothing. But phenomenal.
I am writing this hoping that it will help those thinking to use this company as leads provider. Do not do it!
The quality of the leads when you start is poor, very poor. The average answer from the people that you are lucky to actually contact is that they specifically said that they did not want anyone to contact them.
The customer service regarding your operation with the company is a group very well trained to steal your money. Same lines, same excuses. Not a good company. Not good people
Hi Carlos,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We checked our system and we have a lot of premium members with the same name as Carlos R. We want to avoid associating your review to the wrong account. Please connect with us so we can get additional details and check your account further to address your concern effectively. Please email us at support@setschedule.com so we can have one of our advocates assist you.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
SetSchedule has revolutionized the way I manage my real estate business. The platform is user-friendly, and the customer service is outstanding. I highly recommend it to any real estate agent looking to streamline their workflow.
This is wonderful to hear! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
The leads are worthless. 90% of the numbers are NOT in service. The remaining 10% are low budget rental leads (maybe) or OLD inquiries. AND they have a auto-renewal and WILL not waiver. Total scam company. I have spoke to 100's of Realtors that have had the exact same problem and experiance.
Products used:
Lead Generation.
I purchased thier terrible leads, and didn't realize it was an automatic renewal, and I tried to cancel and they charged me. DO NOT BUY THEM. NO LEADS ARE VIABLE THAT I GOT AND CALLED. WASTE OF 1600.
Products used:
The real estate leads where trash, all of them
Ireally love their service. This Service is great, and technical expertise is really good as well. Overall, a satisfying experience at very fair price. It's Very easy to use, yet still very customizable. Best priced CRM software I have yet to find. Makes tracking sales contacts from multiple sales and producing reports takes quickly. So, I Like their Service.
Setschedule is easy to use. I can store my clients, track communication, and pipeline new opportunities. I also use the set app to track customers in open houses, and to buy leads. By the way Great app
Hi Dorothy,
This is wonderful to hear! Our goal is to make it easy for you to communicate and follow up with your clients and get that great feedback on a regular basis. So happy you're seeing results to help your career grow!
I realize the scheduled meeting has past however I would like to express that I have completely lost confidence in setschedule and its ability to come through with its promises. You are a scam repeat a scam! You work for a scam and you're stealing people's money for a living. Shame on you shame on the company you represent. I challenge you to make me wrong. I want my money back and I'm going to make life as miserable as possible for all of you with every means I can legally until I get my money back!
Reid M Lewis
Hi, Reid. We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential. I transferred your concern to your Agent Success Consultant to discuss how to make the most of your membership. They will be able to help you archive leads that didn’t work, strategize on how to automate follow ups for the undecideds, and plan for success with the rest. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
I kept receiving emails regarding this lead service to hear a sales pitch. As a younger agent in the business, I always am willing to hear a sales pitch as a salesman myself. 1 small problem though, you have to pay upfront at minimum $1,000 for there lowest priced package, be active on the site every single day to get the "hot" leads and not to mention pay a 20% referral fee for any lead that leads to a transaction. They continue to call me and tell me to work leads that have a 1%-3% conversion rate. If you want there "hot"/ live transfer leads, you have to be active everyday or else you get nothing. Save your money and allocate it elsewhere. You shouldn't have to do 110% of the work to get a good lead. If I could sue to get my money $1,000 back, I would just to spite this company.
Tip for consumers:
Don't use the site to start with.
Products used:
Lead Gen
This is really amazing app...it is useful app in the popular game. Extremely thanks to the developer for making this awesome app. I was searching this kind of app for many days, after find this app, now i am happy!
Hi Nicholas,
SetSchedule offers an app that allows real estate agents to search, find, pick and connect with homeowners and home buyers through an agnostic on-demand marketplace. If you want more information about us, you click on the link below.
Help Center
https://support.setschedule.com/support/home
The company is run efficiently and professionally, and as I have experienced it, on time and on budget, and always with a responsive, can-do attitude. I would highly recommend working with this company.
The most disorganized and unprofessional group, they have set 4 appointments and then never show up to the time frames they picked, today they called me 15 min before to confirm and then didn't even show up to the meeting, what is wrong with these people! I waited for 16 min on their link they gave me, I called and emailed and still no response, DO NOT waste your money, they can't even manage to show up to sell something!
Hi, Chris. I checked your appointment last Wed Jun 30,2021 1pm – 1:30pm PST and see that you declined the invite the day before Tue Jun 29,2021 07:37 PM. Please feel free to email us at support@setschedule.com and we would be happy to connect you with the correct department. For the mean time you can check the link before to know more on how to use our platform:
https://support.setschedule.com/support/solutions/folders/33000038080
As an investor I am personally contented to be with this company. I am personally contented to be with this company. After investing some amount I got a satisfactory profit.It's good and visionary that they have upgraded the site
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
I would love to direct you to SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. We recently uploaded new videos from Setschedule’s successful agents who share their advice, ideas and recommendation to success in real estate. Please hit the subscribe button when you visit our YouTube channel to ensure you get notified with out latest videos!
I agreed to discuss the opportunities the company offers. I decided they were not for me. They keep sending me emails and will not allow me to unsubscribe. Someone in the company set up an account for me without me be aware of it. Somehow I have to go in this account to cancel any notifications. I am glad I decided they were not for me.
Tip for consumers:
Beware
We’re sorry to hear about your disappointment and would like to discuss what occurred. We unfortunately do not have an account associated with this name. Please give me a call at 888-222-0011 or email us at support@setschedule.com at your earliest convenience.
This is a waste of money. The leads are all cold leads. The buyers and mostly renters aren't looking to speak with a Realtor. The leads also aren't even exclusive. They are given to several Realtors at a time even though they are called exclusive. This is the worst thing you could spend your money on. I have already used 2 different consumer websites and had a much better success rate with them. I am not new to this, these are just terrible leads. The only thing they have going for them is the large volume of terrible leads.
Hello Andrew
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
If you are unsatisfied with a lead that you have purchased, you can get a full refund through the app. When you go to the opportunity in our app, select the support icon, you can select that you are unsatisfied from the drop-down menu and receive a refund or a replacement opportunity. Follow the link to learn how to get a refund or replacement. https://www.setschedule.com/profblog/how-to-get-a-refund/
If you need any other assistance, you can reach out to us at support@setschedule.com or 888-222-0011.
Below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
We value our customers opinions and would like to thank you for bringing this to our attention.
I highly recommend it.Many thanks to the developer who created this app. And it is a popular app. Great apps. I use this apps and its always very helpful. Thanks to being such a nice apps. Recommend them to highly.
Hi Robert,
Thanks so much for your positive feedback and good vibes.
Extremely poor quality on the leads. I contacted them and explained that I will not continue with the program and to please do not renew my subscription. This was August 7th.
They still hit my account and now they have had 4 different reps calling me that do not know how to defend the fact that my e-mail is on my file and yet they decided to withdraw the renewal from my account. That is stealing. I have proof.
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention.
We reviewed your account and invoice you signed last November 30,2020. Both Master Subscription Agreement and your docusigned invoice states that you may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at billing@setschedule.com. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date).
We already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible to teach you the best practices, maximizing your membership and different ways in using the app. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Five star reviews for great technology, five star review for great Tutorials and five star reviews for the dashboard. Not sure if anyone recommended pyre but if I need to be the most useful interface for our team.
Hi! I used to work with SetSchedule. They are very ambitious software development company which means that they are extremely focused on the succsses of their clients. I was completely satisfied with our cooperation and I strongly believe that one day they become world known software development company.
We appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.
The sales person guaranteed 50 SELLER leads in one year. He also said I can cancel at any point and get a prorated refund. I specifically told him I do not want buyer leads. They took $2K from me and I didn't get a single seller lead. They took zero responsibility for the lying employee and told me that I can't get a refund. Shame on you scammers. I would give zero stars if I could.
Stay Away, Far, Far Away! Its not like I can't get my own listings... but this seemed like a reasonable price for someone to nurture leads for you. HA HA HA HA. Been trying to get my money back. About to Contact Florida Attorney General. I have heard they may be able to help. The contract apparently has no 'OUT' for me and no timeline for them to actually deliver the leads I 'purchased'. Ten for ten were CRAP.
Nance W., we are glad that you brought this to our attention! We are always looking to improve the quality of our product! If you are unsatisfied with a lead that you have purchased, you can get a full refund through the app. When you go to the opportunity in our app, select the support icon, you can select that you are unsatisfied from the drop-down menu and receive a refund or a replacement opportunity. Don’t hesitate to reach out to us at support@setschedule.com or 888-222-0011 if you have any further questions or concerns!
Seschedule is a scam and all they want is your money. They do not deliver quality leads or customer service! You are nothing more than a number. You can not and do not get quality help when you need it. They claim to care and will have personal advisor assist you in every step, Totally not true! Go spend your hard earned money elsewhere, they WILL NOT do anything if you are unhappy.
Tip for consumers:
Don't sign up! They are a scam, they buy 2nd rate leads from zillow. One someone has already used!
Products used:
Don't sign up! They are a scam, they buy 2nd rate leads from zillow. One someone has already used!
Hi Zack,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
We'd also love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982.
Lead Partners
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
UPDATE: Clearly their response is an automated response. Compare it to every other negative review about them. Not only did they not verify my name and city, I also never received any follow up of any type from them.
Don't fall for their lies! The leads are NOT exclusive. The customer that are actually real (not many) almost always tell me they have received 3-5 phone calls from Realtors in the last 5 minutes. Many other "leads" are people that closed their transactions months earlier. The vast majority are leads that won't qualify for a bicycle, much less a house. I'm in the Denver market and at least 85% of the "leads" that come through are under 150K (cheap condos are over 300K). Set Schedule is selling old, bad, 200K under market and not-exclusive leads. Oh - and you're locked in once you sign. No way to get your money back.
Products used:
lead generation
Hi Karen,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
This is a scam they do not do as promised. They lock you in with a docusign and then you can't get your money back. I canceled the next day and was out of $1776. Please don't wast your time and money with Setschedule!
Hi Regina,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
One of our Agent Success Consultants will reach out to you shortly to discuss how to make the most of your membership. They will be able to help you archive leads that didn’t work, strategize on how to automate follow ups for the undecideds, and plan for success with the rest. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
Best Practices for the SetSchedule Referral Radar
https://support.setschedule.com/support/solutions/articles/33000272347-best-practices-for-the-setschedule-referral-radar
The entire industry seems to be capitalizing off of the agent's plight. Set Schedule's leads are not real and not in the areas that we wanted. The salesperson pitch was "yes" it is verified- "yes" we have a lot of seller leads-. "yes" you can take leads 500K and above. None of this is true.
Well- the truth is that most leads are buyer leads, almost none of them are verified ( which leads me to believe they are created by Set Schedule to appear like they are garnishing a lot of leads).
The sales agents use phrases like " I am really busy" - calls are not available with them for weeks off. As if a real estate agent is not multitasking. Such a lame experience. And untruthful.
Tip for consumers:
Not real leads
Products used:
Not real leads
I am so sorry to see that you are under the impression that the leads are not genuine. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
To that end, I would love to recommend you go to the SetSchedule YouTube channel ( YouTube.com/setschedule) to view the Meet The Agent series. The series features successful agents around the country that share their advice, ideas and recommendation to success in real estate. The channel features new interviews daily and weekly so you may want to subscribe. You can also view training video resources by going here https://support.setschedule.com/support/solutions/33000136982
I signed up with Calvin Munien for $1766 to receive leads in two zip codes starting in the $300,000 and up category. I received leads $100,000 and less in complete opposite areas. The worst part of the city for buying Real estate. Calvin convinced me to move forward with the class, which was a joke! Throughout the 3 day process of enrollment, I sent in emails and Text to Cancel. After 4 days a link was sent with the long contract that said I could cancel the auto renewal for the following year, beware, it's there! Promised phone calls from supervisors, led only to a call from a man that couldn't pronounce my name, stating they don't cancel. I've filed a fraud charge with my bank, the BBB, the Attorney Generals office. Stay away from this company.
Hi John,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
We checked your account and you currently have 25 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to your Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home
Gain trust and grow your business with customer reviews.
Thanks very much for your review. We’re glad you felt you are satisfied with our services. It's something we've worked hard on and we're pleased our efforts resonated with you.