ShopGoodwill

The pictures are all out of focus and new platform does not allow you to zoom in to see wording on the products. When emailing them, the response is 'we have too many items and cannot give specific details' so everyone, know that you are buying blind. Unable to return for damages not shown in the pictures. Unethical way of selling online. I found exact item on ebay for 1/2 the price and at least the pictures are clear and you know what you're buying. I've been shopping for more than 5 years, and I have cut my purchases by 90% because of their new practices. I've also been shorted items on bulk purchases I was supposed to receive 12 only received 9 and when contacted, no response, they just closed the message. Shipping prices for a 1 lb item you're being charged for 25 lbs. when questioned, they blamed fedex.

Would give 0 stars if I could. Was just alerted a third party now has my name, address, phone number, and email, all of which I try so hard to keep safe. Mean while others do NOT show any concern at all in Protecting the customers. Now I have to look over my shoulder, screen all my calls. Guess this explains the all the sudden spam/scam calls and emails. As a single parent you should be ashamed of yourself...

Remember bidding on eBay items on dial-up? This is a hundred times worse. You don't have a chance of winning an auction that is ending in under 2 minutes. Literally takes 30-60 seconds for a page to load.

They hide the defects stains of there items I had to send back a doll as it has AG in ink on its foot another set of dolls the legs were all stitched up horrible. The site never shows the true defects

I have purchased a few Pandora bracelets online. I have just received two items and they turned up to be fakes. I will caution anyone using this site to avoid it at all cost as you are likely to not be satisfied with your purchase.

These people clearly dont know how to pack a package to keep the item safe. They also cant count. I realize that they dont have all the time in the world but just by looking at the lego set you can clearly see pieces missing. Poor customer service.

Very unhappy about a Joe Rocket motorcycle jacket simply listed as pre-owned look at pictures. No damage to the outside looked brand new, when package arrived, I tried on the jacket and my hands and arms were covered in a black greasy chemical, which ruined my shirt and required paint thinner to remove off skin. Pulled open the jacket liner and the inside sleeves were covered in a black tar like chemical. They had to have seen this when they put the jacket on the mannequin or when they packed it. I guess since they say they are non-profit it means they can lie and sell unsafe products. I'm having the chemical tested and contacting the state attorney general regarding this. Very unsafe!

Yes indeed! The Hagerstown Goodwill location known as horizon goodwill industries punished ME because fedex lost my package shipped from them. They had to refund me once b4 because of missing clothes in package that was SEALED. Corporate has numbers but they never answer or call you back after leave a message.

I have recently purchase some items on shopgoodwill.com sometimes i get a fair deal other times i get the shaft. The last item i purchased was like no other dealing i have had with shopgoodwill or any other Auction site. It was flat out robbery. They listed an item and described it as in good condition with no damage just some normal wear, the pics that they added showed the item with plastic wrapped around the globe as it was securing the item from damage, when i received item the plastic was no longer on globe and exposed was about 10 inches of cracked globe that had been re glued with a clear silicone and a crappy job at that,, even a blind man would notice this damage. So looking at the pictures again i realized they had put the plastic wrap right where the cracks were so they could not be detected when being view. I would have to classify this as organized crime with a bunch of low lifes as employees.!