Lately orders have taken at least two weeks to even get shipped! And the boxes used are the wrong sized, taped together and wrapped with a ton of tape, looks like a child did it. Items that you order will have tape over covers, labels, tape right over vintage boxes and ruins the artwork! If you ask them about it they will roll it off their shoulders or just ignore you with no solution.
Answer: It did not get lost they did not get the price they wanted for the said item so it's lost they will wait for a while and realist it under a different item number and raise the shipping price and bid price with the auto bods so they can get a higher price for the item
Answer: Well look at the salary of their CEO vs. The salary of the Salvation Army's CEO. That will tell you what kind of "non-profit" it is.
Answer: If buyer got to leave their personal experiences with this company, they wouldn't exist in a year. They aren't going to risk that. Only honest sellers want their information posted for everyone to see. So don't expect it from Goodwill.
Answer: If you aren't using paypal or a credit card, there isn't much recourse. With paypal, the seller has to prove you received the item. If they can't, you will get your money back.
ShopGoodwill has a rating of 1.5 stars from 621 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ShopGoodwill most frequently mention customer service, shipping costs and many items. ShopGoodwill ranks 178th among Auction sites.