ShopRite

I was checking out this morning from the North Greenbush, NY ******* location and tried to use a coupon and asked the cashier, Damon is his name and he said I can't use it until my next visit and I said that is ridiculous and he actually told me that I am ridiculous. I am so appalled by his attitude. He continued to carry on and told me to pay for my stuff and get out. I have submitted a complaint about rude and unprofessional cashiers in the past. Obviously Shop Rite doesn't care who is paying their bills because they continue to allow such rude individuals to represent their company. This time I will tell you I will do my shopping at Market 32. I have never received such unprofessional customer service and I'm done with this location!

That rice sucks. ShopRite should be more careful in the selection of their products. I hardly ever buy anything bowl and basket because it is absolutely sub par products and the rice proved my point.

Purchased $180 worth of groceries. Received $128. I even said allow substitutions. I also gave my phone number so they could text me. It wasn't like I was missing exotic items. I was missing butter, bacon, chips, hot dogs, ice pops and a few other things. My husband picked up the order and questioned why they didn't replace anything. She looked at him blankly. This was a young girl about 17/18 and she obviously not an experienced shopper. If they are going to offer this service AND charge for it, at least try to be as thorough as possible.

Been there 3 times and every time had to fight for the sale price.not sure why. The ad says 4.99 a pound but when you check out its 7.99 lb.show the kid the sales flyer he called the manager he says did you down load the digital coupon.i said no it dosnt say that in the ad.he said well you have to.next time tuna 10 for 8.88 had customer service girl download digital ad bought 10 cans charged me 1.79 a can.the place is a joke ripping people off not even good at it.BEWARE of shoprite

SR is going overboard on their pricing. They and the gas companies are taking advantage of the economy, raising prices beyond the suppliers increases. Oil cos are making record profits, as are supermarkets.
In our area, Waretown, NJ, Lidl is kicking Walmart and Shop Rite's $#*! price wise.

My shoprite is now all self checkout not even one cashier. I didn't notice that or I would have turn around and left the store. I had a very large order and I'm in my 60's I'm not in shape to be doing all that. I will be going to one of the other markets around town I'm done with Shoprite sorry but I'm not paying for food & bags and have to check myself out as well. I see shoprite losing allot of senior customers and we are the ones with the money these young folks today don't have a pot to piss in. Look for shoprite to go out of business

The deals at this supermarket are always good,but the customer service needs improvement for real."95%" of the "Cashiers" at this location don't understand the importance of a "Thank you" & just hand you a Receipt...(Disgusting and Sad) white plains doesn't act that way.(smh) we can go elsewhere & the reason they have hours. Customer service training really needed. Courtesy not much better either.

Went there on 12/1 around 9 am in the morning and I have never seen such a disaster in a supermarket. Not a single pack of chicken cutlet not to mention pork and beef. Boxes All over floors causing a safety issue! Compared to store in Carmel the Yonkers store is a disgrace and heads should roll! Should of taken pics, I worked in a Supermarket while going to college and I can tell you this store is Not being run right!

As a food store, Shop Rite is great. But whoever came up with Digital Coupons should be FIRED immediately. Not only is this the dumbest idea since you already need to have their regular card, but none of these "deals" are in any order and a pain in the $#*! to download (if you remember). Just give every card holder these discounts and be done. This is 2021 not 1981.

Very disappointed changing. Prices All the time to trick the customers and take advantage of them. Not a good place for a person to work and make a living, there's no difference from another low company.

I went shopping at the Liberty, NY location for a few items this evening around 6:09pm-ish and service was fairly decent and the cashiers were very polite, but upon leaving the store, and as I walked to my car to load my groceries, I noticed the store manager came out yelling at one of the cart associates who was speaking to the gentleman taking donations for Salvation Army! He yelled at the poor associate and told him to "Take out the F**King trash!" I wanted to say something to the store manager for being disrespectful, but thought not to get the poor associate into trouble. I've noticed a couple of managers who have been very disrespectful towards their employees over the last few weeks over at that location when I've gone shopping and i find that disgusting that those managers are allowed to treat their employees like that. Hopefully someone can do something about their behavior, I've never seen anyone act like that before in a grocery store, especially someone who is a higher position. Looks like I'll be taking my business elsewhere!

Ordered groceries from shoprite & two of 4 items ordered was reported by shopper but 2 additional items were missing turkey bacon & split pea soup with ham. The worst part was upon delivery I noted that all items weren't their and was told everything was there.

Shoprite's website has been a mess for months and they have done ZERO to make the online shopping experience customer-friendly. It typically takes two or three "tries" to get an order to go through--tonight I ran this circle 5 times and my order still is not placed. The last time I ordered, I received a phone call from a ridiculously snotty employee (she was exceptionally foul--not at like the usual friendly, professional SR employee) informing me that my card declined. I offered a different card but Shop Rite doesn't allow that--I could pick it up or cancel--no other options.
In any case, I will never again attempt to use Shoprite's online shopping again. It's a shame, I love Shop Rite quality and service, but I'm done running in circles for over an hour just to place an order.