Simply to Impress

There is a huge defect in their card. A very visible and large going down middle of the center picture. I contacted them for a reprint and they cannot send the cards until December 23. They will not expedite the order seeing it was their fault (I received original package Dec 11 - 5 days after I placed the order. I asked for a refund, I have to send back all the cards and then receive the refund after the package has been received by them. My husband already mailed out a few cards - he didn't see the huge line. I no refund, no cards, and I sent them a picture of the the defect so they know I'm not just trying to get free cards. Horrible customer service. Will never buy from them again

I ordered graduation invitations for my daughter and they arrived extremely fast within 3 days and turned out more beautiful than I even expected. Would recommend this company to anyone. Great job!

I ordered cards with a blank back & paid for next day delivery... they "shipped" the package on a Thursday but didn't actually take it to the post office until Saturday... and they printed their logos on the back :| No response on a refund either, of course.

I ordered christmas cards on 12/12, never came. Still not here. Been on hold with customer service for 30 mins. I'm sad. I really wanted to send cards this year especially to family members who have been stuck inside.
God Bless the scammers and scum bags. They need prayers.

I have been a loyal customer of Simply to Impress for many years and they have always done right by me. This year, NOT EVEN CLOSE. What I designed for my Christmas card is NOT what I received. I called the company and was told I ordered the cards the way they sent them to me...I'm a perfectionist and would never spend over $100 on a card that looks ridiculous...with the entire border cut off. Nonsense. They refused to help me and when I was finally fed up I said, "just refund my money." Their response..."send back the cards." Seriously! I will NEVER use Simply to Impress again. Way to go people, where is your loyalty? Nonexistent! Please spare yourself the aggravation working with Simply to Impress. Especially when it's the holidays and sending cards are important to you. Thanks for nothing. On the left with the multitude of cards is what they sent me...the other is what I actually ordered. What a joke!

After ordering the cards in October and receiving them somewhat timely, it wasn't until on Thanksgiving weekend that I noticed the envelopes had been printed with the wrong return address - and stamped poorly. I immediately forwarded an email - no response. Customer service is a waste of time crying that they can't contact their QA department, and there is no manager.

I've now ordered my cards for various occasions here several times and will not change providers! Beautifully wrapped, quickly shipped, quality cards. So much variety to choose from. Not disappointed!

The most unprofessional company. They ruined my cards, told me there was a problem on their end. They admitted to it. Wanted me to pay to get them fixed. Credited someone else's account. Never answer emails or calls. Terrible customer service.

I have used Simply to Impress 2 times and both times they came super quick and were excellent quality. One time was for our last minute Christmas cards in 2020 (best Christmas cards ever! - people still talk about them) and the last time was for my daughter's last minute graduation cards that I got days ago (June 2021). Both times they came super fast, great quality, and were in a super cute package with a great display. I was also able to find discounts and coupons so that helped and they gave me a nice discount after my first order. I would highly recommend them to anyone and will use them for all my needs.