Simply to Impress

I ordered Christmas cards which arrived with color totally washed out. Requested to have them reprinted, no response. Called four times to customer service, waited 10 minutes each time with very unhelpful responses. Never received a reprinted set. I highly recommend for you to skip this company, terrible printing and customer service.

Terrible experience. They changed my paper stock from thick to thin and did not notify me. Had I known my preferred stock was unavailable I would have gone elsewhere. My order was also shipped behind schedule so there was no need for me paying for overnight shipping.

This company promises phoney delivery dates and then will not answer chats or telephone calls. They had me on hold for 2 hours and 15 minutes and then hung up on me! I will never, ever use them again. I highly doubt that I will ever even receive my merchandise. I needed my items by the date they promised which is why I ordered from them. They totally screwed me up with their false promises. I would have been better off paying twice as much to receive my order when I needed it.

Awful, idiotic customer service. We created an order for christmas cards and the total came out to be approx $55 but it charged me $79. I emailed customer service with screenshots and they said "we checked our system and the $79 is correct. Dont worry about it." Dont worry about it? So you can steal my money and commit credit card fraud? So we proceed to call them and the next customer representative is just as dense. They acknowledged it was their fault but there's nothing they can do about it and they were going to leave it at $79. Absolutely ridiculous. Where did they find these employees? Company is terrible. Stay away. Cancelled my order. Dont give them business

Perhaps I may be in the minority, but my Xmas cards came out great! They were delivered a day earlier than promised and they were packaged so beautifully. A personalized note included thanking me for my order in a gorgeous present-type box. I normally would order from Shutterfly or even Walmart for cards. I wanted to try something different and unique to match this crazy year. Simply to Impress did a great job! I will gladly purchase from them again.

I was hesitant to order after reading these reviews. But, I was able to order magnets at a way more affordable price than other websites. They arrived promptly. They were beautifully wrapped and secure in their box. The color and alignment were great. I was so relieved. I will definitely order from them again.

I am so disappointed with this company. Save yourself the trouble and order form a more reputable company. The lady, Karyn was very kind and understanding, however her higher ups were not understanding whatsoever. I will not have time to have Christmas cards this year because of them messing up the shipping label on their end. Please don't order form here!