SkipTheDishes

Ordered food during a major power outage in montreal. Took over 1 hr. For a nearby mcdonalds (2km away). Only received part of the order. And food was left outside... and cold. I wrote to them since no tel. Number is given. Their answer: will give you 5$ credit on next purchase. Only problem is: will never order from them again. Try uber eats or doordash. Safer.

After not ordering from here for over a year I decided to give them a try since door dash site was down, and they had my wrong address in the field. First why would I put a different address and it won't allow me to delete it. Customer service is horrible one guy ended our chat while we were still talking. They took no responsibility for their system glitching. Boycotting skip and will be telling my close one the same thing. Screw this company. Scam

So twice now they have delivered to a completely different address. Saying it was my fault when I literally just had them deliver food here not even 6 hours ago at 4am due to being in pain I ordered some aspirin and a coffee. Offered only 50% of funds. Don't use skip they're incompetent and don't know what their doing. Will besically repeat themselves till you give up or give in.

Twice in the last month a delivery had taken 3 hours... the food came completely inedible and soggy. The best they could give me was 50% refund and $5 credit. The food went in the garbage. I essentially paid money to stay hungry and be pissed off. Other providers such as doordash/Ubereats have given me full refunds no questions asked on smaller issues. **** skip the dishes. Will never use them again.

Skip was awesome in the beginning but it got way too pricey plus the drivers get verbally angry when you don't tip but some ppl don't have enough money to afford anything extra on top of ridiculous fees lmao unfortunately will be deleting the app.

Ordered food and paid for it. A white car parked in the driveway with loud music. By the time i opened the garage door it had disappeared. No one rang the bell, no food left outside. He just got to the address to show on his gps but never delivered the food. Contacted them to see what's going on, the answer was « sorry there is nothing we could do. We'll follow up with the driver » never heard from them. I didn't want a refund, i simply wanted my food.
No refund no food. I'm calling visa tomorrow.
Do yourself a favor DO NOT use them or if u must, make sure u pay after delivery, even in this pandemic situation.
The driver's name: Maninder
Order # *******

Ordered watched driver showed it was a few blocks away then received messages order was canceled for no reason. Waited an hour to get nothing. Called the office waist of time. Deleted the skip app now only going to use Uber eats. Good job skip your lack of customer service just lost you a customer and be sure I will let anyone that listens you suck!

When we started with Skip during covid generally good service a couple of minor hiccups nothing major but lately we had 3 out of 4 deliveries that where ridiculous we give detailed information building name landmarks etc. first it was delivered to the school across the street next time to the building next door wrong address wrong name on building the last straw they supposedly delivered our food did use intercom to contact us (which we always supply) checked all 3 entrances no food contacted Skip help all we were told they delivered the food nothing else this was after a 70 minute wait in a town that everything is 20 minutes away. Definitely the drivers do not read instructions or do not understand. We know everybody has a bad day but when 3 out 4 it's bad employees.

I ordered food. It was stolen by the courier. When I told skip this they said it was out if their control and it was my problem. Refused to even help me or give me my money back. They are scammers who not only steal money but your good too. They need to be shut down.

The company wouldn't issue an honest refund on one of two items missing from my order. I had only ever requested maybe 2 refunds on 200+ orders, both extremely legitimate, and due to Skip's inability to take accountability for their mistakes, I'm so done. I placed my first order with Door Dash today, and I'm not looking back.