website thubmnail of SkipTheDishes
How would you rate SkipTheDishes?
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Canada
1 review
1 helpful vote
Follow Holly C.
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Never ordering again
December 8, 2020

Fool me once shame on me fool me 4 times shame on you. Ordered last night didn't get my item showed no empathy or anything didn't understand my thought process. I don't understand why drivers can't check the order to see if it's right or if you see the order is for two things make sure if you pick up a bag with one you double check that's good for you and your customer. Also offer the option of skip credits and a refund why would I want to have skip credits when they have messed up too many times. Never use these scam artists.

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
Follow Iqra T.
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I ordered food from skip the dishes. It said that the order is delivered. I checked every where but found nothing. When contacted customer service. A girl named Farah, said please look at the front door it should be there and left the chat without listening to me. The customer service team is never in the mood to serve you or to listen. They have pre written answer that they send you and would not listen to anything you have to say. I have been a regular at skip but now I will be stopping. The customer service come there to earn free money. They do not wish to work at all.

Date of experience: June 8, 2023
Canada
1 review
1 helpful vote
Follow Don D.
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Disappointed
May 27, 2021

I'm very disappointed with skip the dishes behaviour and attitude. We order food by accident from the town next to us which is more than 20 mins away and they refused to deliver and made us find someone to go pick it up and we get to enjoy ice cold food now
I'm the chat they just Cut us off amd disconnected the chat

Horrible customer service

Date of experience: May 27, 2021
Canada
1 review
0 helpful votes
Follow gibb d.
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Absolutely terrible
April 26, 2023

I ordered from a hotel and all went well until my order was delivered with no contact, front desk notified me my meal was in front of my door using cameras. After conversation with agent my complaint was met with curt responses and no respect. In fact the skip agent was down right rude. This is a terrible organization, i would suggest saving the fee and getting it yourself!

Date of experience: April 26, 2023
Canada
1 review
0 helpful votes
Follow M H.
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Ordered food tonight and the driver decided he would leave my order outside of my condo building instead of buzzing into the building and walking it down the hall to my door. He then text me to let me know he left it in the lobby which isn't possible as I didn't buzz him into the building, and said he was too scared to get on the elevator to bring me my food (I live on the first floor). By the time I put on a sweater and slippers my food was of course gone! Skip this is the 5th time your drivers have done this. Why are you forcing me to tip for service before hand when your drivers can't even do a simple task such as delivering people their food? For all I know he got himself a free dinner. He was clearly to lazy to do his job and lied about it. I will pay the higher delivery fee to Uber eats to have ny food properly delivered.

Date of experience: July 18, 2021
Canada
1 review
1 helpful vote
Follow Kiera F.
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No responsibility anywhere
September 10, 2021

Photos are self explanatory. No one takes ownership for anything. Earlier this same day I tried to order and the courier played it off as a "delivery" as soon as he picked up my order from the restaurant and made off with it. Got a refund and I doubt the courier got a slap on the wrist for stealing my food.

+6
Date of experience: September 10, 2021
Canada
1 review
0 helpful votes
Follow Mina R.
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Every second or third order is always screwed up by the driver. They don't read instructions properly. Many many times it says it's delivered and it's not or I have to drive out and find it in my comlex! Reading English should be a requirement.

Date of experience: July 25, 2023
Canada
1 review
0 helpful votes
Follow Mikey S.
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Terrible service, order. Food and wait HOURS for delivery just to be given cold food. Always an issue with this company every time I oder something. Well now more I've deleted the app. The only worse then the service is the "customer support"... absolutely use5

Date of experience: January 7, 2022
Canada
1 review
1 helpful vote
Follow Amy J.
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Terrible customer service, if you can even call it customer service. Skip double charged me on an order. After waiting forever for the chat support, I was told they wouldn't remove the extra charge, and that I'd need to "contact my credit card company." So I did. Visa gave me a refund and in response, Skip blackballed me from the site and didn't even tell me! I'm a gold member with hundreds of dollars, if not thousands, in orders, and they put a note on my account saying I requested multiple refunds, which isn't true. I only requested that they refund a double charge. Horrible company. What a terrible way to treat good customers.

Date of experience: December 18, 2020
Canada
1 review
1 helpful vote
Follow Cheryl R.
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Skip driver
April 16, 2022

So some of these customers I've delivered to said leave at door. Skip banned my account becuase they didn't receive their order. I made 300 in four days they just closed my account and didn't pay me or even respond. Don't be a driver with them you will regret it I worked everyday as a side gig to help with some bills and these is how they treat their couriers who don't make much anyways

Date of experience: April 16, 2022

Overview

SkipTheDishes has a rating of 1.3 stars from 989 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SkipTheDishes most frequently mention customer service, credit card and wrong address. SkipTheDishes ranks 173rd among Food Delivery sites.

service
467
value
435
shipping
386
returns
400
quality
408
+384