SkipTheDishesReviews 1,012

Been loyal for couple years... No more. Checked out rating, while reviewing... and discovered others are Right! Lost a customer today! Better options for delivery. Stop supporting. Drivers are doing their best ( I believe). Customer support ( online) completely disappointed!

I found hair in the food and when i complained about the food they told me I have already made lots of refund requests whereas I made my account for the first time today!

WORST FOOD DELIVERY APP

Delivery couriers ignore delivery instructions and leave food on the lobby floor, without attempting to contact

Worst service.food never came. Refund never given.i was left without my food and money.beware.of skip

Horrible service. They delivered food cold and soggy more than once. The driver takes 1 hour for a 10 minute drive from the moment food is picked up. The driver picks up many orders from different restaurants in the city before delivering. By the time he delivers the 1st picked up, food is disgusting. My husband asked why our food was so cold and he simply drove off. Customer service offered and cold quick apology in a chat box then disconnected. We will definitely try another one next time. This app is getting deleted. I would give zero stars if I could. Don't get fooled and don't even try this courier.

The first thing i do when i order is to make sure i have the right address, then i place my order, when my order is ready on its way, as soon as the driver gets close to my place the driver is not sure anymore about my address!, so the driver calls me, when i answer i can not understand what the driver is asking me because the driver does not speak very good english, so i speak slowly for the driver to understand me, then when the driver finally gets to my place the driver shows me the address that he's got from whom we both don't know? It was a different address and that's besides adding an extra 10-20 min on top of the delivery time and my order was a bit different also.
I soon make a chat call to customer service to report what happen, as i'm chatting with this person for some reason i get disconnected? So i make another chat call and explained to the person what just happen, the person tells me that my wifi disconnected me, (strange because i have very good wifi working from home). During our chat the person sympathizes with me and offers me a refund for half the amount of my order, i was very appreciative for showing concern, but the person did not provide a reason why my address got changed? So the person ended the conversation by saying, " sorry I can
't help you".

Trying to feed my family, spending my hard earned money on something that may or may not be delivered. Zero accountability. Every other time I order something im missing half my order. Horrible service.

No customer service or delivery of what is said, no delivery of what area to deliver to, no response from customer service, never ever going to use them again, just a scam, I work hard for my money and they just use an app to scam, my food was left outside for a dog to get into in the wrong location and they did nothing to help OMG

Just a bad delivery company with no services, they deserve to go bankrupt. I've had several issues before giving up.

I used skip the dishes once... a month later my credit card was compromised for over 400 dollars.
Wasn't worth the hassle of having to cancel my card, and set up new payments.
There is an obvious flaw in the security of payment.
Very disappointed. But please. Feel free to take a chance.

I ended up picking up my own food as the driver tried to tell me I had given him the wrong address (which has had many other orders delivered to by Skip) and then told me to cancel the order so I couldn't do a review on him. When I tried to get someone on the Chat line to help, they "left the chat" without resolving anything (3 times).
I won't be ordering Skip anymore - pick up or do another courier. Skip drivers just don't care and neither does Skip.
The food from the restaurant was terrific though.

I purchased a $50. Gift card but when I scratched the code a few of the numbers came off - the card is not plastic, it is a paper based card and this can happen if you scratch too hard. I contacted Skip but they told me to return to the store where I purchased it - I did this but they could do nothing. I had sent a picture of the card to Skip during the live chat. They have very poor customer service - will never buy another gift card from them.

To be a skip driver you need to be rejected from every other driving job due to a low IQ or have no idea how to navigate due to no local language skills.
My last 5 orders had the driver LOST and my food cold.
Skip the Dishes is a scam that demonstrates ZERO concern over the SH*T service, as long as they get paid.
Now Visa/MC debit is gone. Genius move guys.

I ordered two hamburgers at 20 dollars each from medleys and only received one. I believe medleys
When the said they packed two box's of burgers and fries. Skip said they couldn't reimburse me. I hope their driver enjoyed his free meal

I ordered from a restaurant that used this company. I received the wrong order. When I contacted STD they stated it wasn't their problem. Restaurant stated ditto. I'm pretty sure that the driver is paid by STD. Hope the driver enjoyed his free meal. Perhaps the company should be renamed "Skip the dishes AND the food.

My food order was over 2 hours late and was cold. This has happened several times. This last time, the online support agreed to discount the food by 50% but instead issued $6.00 in Skip Credits.
Do yourself a favour and don't choose this delivery service!

I ordered from a hotel and all went well until my order was delivered with no contact, front desk notified me my meal was in front of my door using cameras. After conversation with agent my complaint was met with curt responses and no respect. In fact the skip agent was down right rude. This is a terrible organization, i would suggest saving the fee and getting it yourself!

This company sucks they dont even have the proper resources to make sure you're food is actually delivered just close down your company let restaurants have their own delivery