Overview
SKYLUX Travel has a rating of 4.8 stars from 2,519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Booking flights, made to feel important and advised well.
Excellent service and products, plus we can accrue miles most of the time
Thank you for the great review! Safe travels.
I always get professional service with quick turn around times and excellent prices!
Dear MARINA L.,Thank you for your kind words. We are grateful for your feedback.
Working with Sean was wonderful he did an outstanding job
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
The sales rep Thalia G was excellent and would recommend to anyone!
We are glad that our agent Thalia was able to meet your expectations. Thank you so much for your positive feedback!
He was able to get me what I ask for. Good flight times and seats
Dear Marilyn, we are happy to hear that the agent was able to get you good flight times and seats.
He was very friendly, knowledgeable and helpful I highly recommend him
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
Diego was awesome and made the emergency booking be seamless.
Dear BRINDA R., We are glad that our agent Diego was able to meet your expectations. Thank you so much for your positive feedback!
Very professional. All details explained and repeated.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Easy to deal with and good value
Never had a problem
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Very pleasant experience with Clark. Looking forward for future travel bookings through him.
We are glad Clark has helped you with your trip and the services provided are appreciated.
Stan is terrific. He was very helpful, a good listener, and fast.
We are so glad you've been satisfied with Stan's assistance! Thanks a lot for being our customer!
Excellent customer service through the entire experience. Saved a tremendous amount of money.
We are so glad that we were able to help you! If you ever think about booking another ticket, just give us a call.
Persistent, competitive with other online ticket salesperson
Dear Customer,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers. In consequence, we'd love to learn more about what prompted the low star rating.
Your review is assigned a special ID: 266163
Thank you in advance.
The agent assigned to us was very helpful and coped with a few changes we found necessary.
Enzo was efficient, great with suggestions and very knowledgeable
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Best price for a very complicated itinerary, thank you Sally!
Thanks so much for sharing your experience with us!
Very satisfy with the representative who took care of me.he is a great one.
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Woody always gives great assistance in planning my flights.
We are happy that Woody has provided you with such a wonderful experience.
Very good analysis of what would best serve our needs!
Thank you for your kind words. We are grateful for your feedback.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for the review! Every customer is important to us.