Overview
SKYLUX Travel has a rating of 4.8 stars from 2,519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Outstanding Service plus courtesy quickness and accuracy
Jake was great, very knowledgeable, patient and courteous.
We are glad that our agent Jake was able to meet your expectations. Thank you so much for your positive feedback
Aziz was so helpful and guide me throughout with patience.
Dear NUZHAT W., We are really glad to hear that Aziz provided an excellent service.Thank you for choosing us for your travel needs, and we look forward to serving you again in the future.
Memphis provided us with expert information and great customer service...will refer others
Thank you so much for this review! We are honored that you consider referring other people to our site, it really means a lot to us.
Cooper D worked hard to find flights that fit our very specific dates and budget.
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
Excellent and safe driving. Attitude is remarkable.
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Sunny (the agent) was very helpful, efficient, hardworking, and patient.
We are glad that our agent Sunny was able to meet your expectations. Thank you so much for your positive feedback
Ronald was very helpful in helping me find a multi-city trip.
Thank you for the solid review! We wish you safe travels.
Alonso is responsive and timely. It comes in handy when customers travel internationally.
Thank you for your kind words and we hope to have the chance to serve you again in the future.
Aaron was very professional, knowledgeable, kind, patient and considerate,
We are glad that our agent Aaron was able to meet your expectations. Thank you so much for your positive feedback!
Service was good, but survey after takes more of my time and does not make me happy
Dear PHILIP K., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Fergus was very professional and extended extra help that I needed.
Dear Customer, thank you for your feedback. We'll let Fergus know that he is highly appreciated.Thank You.
Purchasing ticket went well would be able to give a better reference once I travel
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Aziz was fantastic and he made the whole process of booking a complicated trip easy.
Thank you so much for your appreciation. We are well pleased to know that you had an enjoyable experience.
Tyke Thompson has been incredibly resourceful and helpful in the entire process.
5 stars!
Samson was patient, polite, and extremely helpful.
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
Pedro is professional and very competent. Covered all possible details.
We're so glad to hear that you had a positive experience with our agents.
He promised everything and provided over priced flights.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience.We very much appreciate your patience and understand any frustration you experienced.You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 251111
Thank you in advance.
Great service, quick process. All per discussed with Aaron. Thank you.
We are happy that Aaron has provided you with such a wonderful experience.
Tyke C did a great job getting me the best flights.
We are glad that our agent Tyke was able to meet your expectations. Thank you so much for your positive feedback
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear PASUPATHICOIL M., We are really pleased to hear that you had a good experience with our company. Please do not hesitate to book with us again.