Overview
SKYLUX Travel has a rating of 4.8 stars from 2,519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Prompt and reliable service, good communication, a little too much selling on insurance.
Ben was extremely helpful, patient, and efficient.
Dear MARY h., We are glad that our agent Ben was able to meet your expectations. Thank you so much for your positive feedback!
Competent courteous and polite was the young man helping me. Excellent transaction
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Time is taken to get right deal but overall excellent.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Excellent. Very responsive and patient with my changes.
We are thrilled to hear that Norman provided excellent service and made your experience a positive one.
Wilfred is the hardest-working agent! He was very responsive and gave us a good deal.
Dear AVINASH V., Our agent will be happy to hear that his hard work paid off. Thank you for your positive feedback!
Eddy was a great help and so professional!
I will fly with their Company in the future!
We’re really grateful and appreciate you taking the time to share your rating with us!
Cameron was great. Most helpful and knowledgeable.
Dear Allison H., We are really glad to hear that Cameron provided an excellent service.Thank you for choosing us for your travel needs, and we look forward to serving you again in the future.
Very easy, convenient, answered phone late in the evening.
We are so grateful for your review. Thanks for sharing your rating with us and the community.
First time experience, very pleased and will use in future for all my travel needs.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
I found Fred to be very efficient knowledgeable and prompt.
We are so glad that Fred was of a great assistance for you! Thank you very much for purchasing your ticket with us and sharing your positive experience!
I love working with these guys. Boston is intuitive and very helpful.
Remus was great at getting me the requested trip and working flexibly to get best deal.
Very pleasant to connect and always find a few alternative choices for your plan,
Thanks a lot for taking your time to review our services in a positive way!
Great service by Mr Otto and very prompt response.
We are grateful to have Mr Otto in our team,thank you for such nice words.
Grace is extremely helpful and knowledgeable about getting the best price for us.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Excellent. Fast, patient, knowledgeable and very understanding.
Thanks for your 5-star review! We sincerely appreciate your feedback.
Jake's great…………………………….:..:.;::.,,,,,….,,.,,…..
Many thanks for 5-star rating.If there’s anything we can do to improve our offering, please let us know!
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Your five-star rating is a testament to our dedication to excellence! Thank you for trusting Skylux Travel—we hope to serve you again soon!
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We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for purchasing with our company! We wish you a wonderful and smooth flight!