Overview
SKYLUX Travel has a rating of 4.8 stars from 2,523 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Everything we needed about the trip and every question was answered. This is not the first time we are booking with the same agent. Thank you Jewel, from Manila. You have been a great gift to us.
Awesome service. Agent was very patient with me. Agent needs a promotion because we asked allot of questions.
Thank you for your wonderful feedback! We're thrilled to hear that you received awesome service.
I had paid up front in case I needed a flight change and I was able to do so and the service agent was helpful and fast
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
The price is similar to what I could find online at other sites. There is not much discount.
Thank you very much for purchasing with us! We wish you an amazing trip ahead!
Well, Festus, the representative went the extra mile to get my round-trip ticket not only in price but in seating and everything else he stayed on this for over an hour working for us. I have not always had good experiences at Skylark with other representatives but as long as Festus is there and he can run point for me, I will stay with that company because they're lucky to have them. He's a fantastic representative 10+ Rating
Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!
My agent Jane Conway was awesome. Very quick to make changes that were all excellent choices for us
Dear Customer, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team member. Thank you for choosing us, and we look forward to serving you again.
Forbes from skylux travel was very friendly, helpful throughout the ticket purchase process. He helped me by answering questions patiently and going through various options I asked. He could get me the discount as well on the ticket with voucher. Overall, it's a great experience working with skylux travel. I will do it again in future as well. Thanks.
Dear Customer, Thank you for sharing your positive experience. We're glad to hear that you had an easy time booking your ticket.
Hazel was extremely easy to work with as we navigated a pretty complex multi city travel plan. She gave us options, her English is near perfect and quickly understood what we were trying to accomplish
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
It is not possible to review the product because I have not yet flown, or dealt with any issues that may still arise regarding my travel.
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
We used to spend hours on the phone with airlines, until a friend told us about Gordon. He was efficient, knowledgeable and offered us a deal we could never have found ourselves. We will never travel without consulting SKYLUX first. What a wonderful travel experience!
Amazing review of our services! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!
He is very thorough and works hard to make it easy and fun...also good value.
Our agents are doing their best to satisfy the customer and we appreciate them a lot! Thank you very much for cooperating with us!
Easy, professional, quick and efficient. From the moment we started the bookings to the completion it was completely smooth and well done.
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
I was informed of my choice of flights and asked my availability so the agent can best fit my needs.
We love hearing from you! Thank you for leaving feedback for us!
Flem was recommended by my sister. I emailed him yesterday and got response right away. We confirmed everything today and was fully satisfied with the service. I recommend him to my classmate and she also booked her flight thru him.
Thank you for sharing your experience! We're delighted to hear that Flem provided you with prompt and satisfactory service for your trip to the Philippines.
So glad I used Skylux Travel. Jerry was very well prepared to meet all of my requirements and to do it within hours. He provided great information; made sure my needs were met; assured my seat selection and mobility issues were included; made suggestions that made sense and lowered the price of my ticket.
We're thrilled to hear about your positive experience with Jerry. We aim to exceed expectations and are delighted we could assist with your travel needs.
He was knowledgeable and very patient with me. Extremely helpful and I would recommend him to anyone. Skylux has not only saved me and my husband from overspending and found us great flights. The free concierge service found us great places to stay and took care of all of our other travel needs,
Amazing review of our services! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!
I was on a trip and needed to reschedule my flight home. I emailed my agent and she responded quickly and was able to handle everything. The knowledge I know I have help at my fingertips is worth so much to mr
Dear Customer, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Sullivan was extremely helpful. He did his very best to get me the best rate on my search for a multi city trip
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
Great service - my agent went at length to find flights from alternate locations to help me reduce the cost
Thanks so much for sharing your experience with us. We hope to see you again soon.
Rudolph is amazing and very helpful. He has taken a lot of his time to help us with some flights that Delta airlines mixed up and he is very friendly and cares a great deal about his customer service and you can see that because he is so helpful and so friendly, I will definitely book more travel through Rudolph in the future
Thank you for the great review! Safe travels.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Many many thanks for such a great review of our services! We are so pleased to hear your kind words about our business!