Overview
SKYLUX Travel has a rating of 4.8 stars from 2,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
This is the second time I have dealt with Joseph Dean and I think he is a consummate professional. I have recommended him many times to friends.
I will update my review when I get my airline ticket refund back which is pending, although they keep $500 which I can use in the future.
Got a great rate to Australia during Christmas and New Years compared with what I found on Kayak. Happy Australia is open again
Michelle helped me from the first moment of our conversation. She found the best connections for our round trip.
This was the easiest process EVER. With one call, my travel agent found EVERYTHING I requested and more! AND, the price was well below all the other quotes I received!
My experience was great the representative was responsive and knowledgeable. He understood exactly what I needed and responded quickly.
Dear PAUL P.,Thanks so much for sharing your experience with us. We hope to see you again soon.
I was able to get multiple options of going to India. Stayed on line and also was able to complete purchase online.
Will strongly recommend service.
Thank you for the great review! Safe travels.
I appreciate the courtesy and professionalism of my travel manager. Blake answered to all of my questions with diligence.
Very professional, efficient, customer friendly, I have been using them for couple of years and I strongly recommend them.
I have worked with Festus and he is amazing. I have got ticket excellent quick and best service.
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Cameron was with me on the phone several times and he was very helpful in finding me the right flights for my trip
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Logan was very prompt professional and helpful. He worked with me patiently to find the most appropriate trip and was very courteous and pleasant
Thank you for your kind words! We're pleased to hear about your excellent experience with Logan. We appreciate your feedback and are here to assist you with any future travel needs.
Excellent experience. You won't take my input because you want at least 50 characters. You have them now!
CHARLES C., Thank you for the positive feedback! We're delighted to hear about your excellent experience.
My experience since o started using Skylux is fantastic and I always recommend them to my family and friends
Dear CHINWE, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
Had a very good experience with the purchase of the air tickets. Answered all my questions and we will recommend to all the friends and relatives.
Dear RAJESWARI A.,We really appreciate you taking the time to leave us a review. It means a lot to the whole team, and we’d love to have you back very soon.
Perfect service and pricing and service
Timing and responding
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future
Was fast ad easy I gave my information with my preferred stops and after few minutes I had my reservation. She was the best rep ever
Mr.Stan was extremely very professional and was very helpful. He got me my ticket and the whole experience was awesome. I will always book with him
Thank you for your feedback. We are happy that Mr.Stan is part of our team and provided you with such a good experience.
He was diligent and through, followed up with many options and we continued to tweak the request until we found the best flights for the money.
We are glad that our agent Kip was able to meet your expectations. Thank you so much for your positive feedback
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad that our agent Joseph Dean was able to meet your expectations. Thank you so much for your positive feedback