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SmileBox
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SmileBox

smilebox.com
Florida
3 reviews
6 helpful votes
Follow Barbara F.
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I have used SmileBox for lots and lots of years when I want to send something of my own making to send a special message to friends and family. It is an easy method of communication and all people seem to love getting them. Try it... I guarantee you'll like it! (So will your friends)!

Date of experience: April 17, 2018
Pennsylvania
1 review
0 helpful votes
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Smilebox took what used to be a very tedious job and turned it into a quick and easy presentation. I use the collage maker for our large TV at church. Smilebox makes displaying lots of pictures from VBS a snap!

Date of experience: July 16, 2014
Iowa
1 review
1 helpful vote
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Smilebox is by far the best way to share the moments we don't want to leave behind. I love knowing our memories are stored safe and sound forever. Our four kids all enjoy going back in time to relive their childhood... and the grandparents always appreciate the heartfelt slideshows we send when they cant be here in person. Nothing could keep me from renewing year after year. I absolutely LOVE my Smilebox!

Date of experience: June 19, 2014
GB
1 review
0 helpful votes
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This is how we do our Christmas Cards every year now. We love it. So much more enjoyable to make then writing out a million cards. We love the idea of telling our years story through photos and setting it to music. I won't be going back to normal cards!

Date of experience: December 21, 2014
Pennsylvania
2 reviews
4 helpful votes
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Keep it FREE
July 30, 2015

Love the designs and the free music isn't bad, either. Wish you could email any design option, had to sign up to send a slide show, even though I thought I'd selected a free design. I will probably cancel after free trial of 7 days... without any problems, I hope!

Date of experience: July 29, 2015
Washington
1 review
0 helpful votes
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I have been a smileBox customer for quite a while. I have used almost all of the formats and look forward to new ones. I love that you can change your own title. The ideas are endless. SmileBox is the first part of my pages. I like to print 8X10 sizes. I then put them on a 12X12 acid free paper, add embellishments' maybe some ribbon. I give this program 6 stars and would recommend it to everyone I know. Thank you!

+5
Date of experience: November 11, 2017
Samantha T. SmileBox Rep
over a year old

Thank You!
Amazing review and feedback. We loved reading this.
Really makes our day. So please continue to enjoy.
We love the tips!

Tennessee
1 review
4 helpful votes
Follow Megan B.
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Won't Refund
November 3, 2020

So, I wax playing around with a digital flyer for my church and stumbled on Smile Box. I made the flyer for a light contest and thought it was cute do I went to buy 1 mo th of the subscription at what they site said would be $5. They immediately charged $60 to my card. I sent an email saying that I was not authorizing a full year and they tried to keep my money and give me lifetime membership. I said no thanks refund all but the 1 month at $5. They just srnt another email stating they'd be keeping $10 for my 1month membership. Stay Away! Bad business!

Date of experience: November 3, 2020
Colorado
1 review
9 helpful votes
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Zero stars, really.
March 8, 2021

I have had the same experience as so many reviewers here. They charged me for a year of upgrade, and then my project wouldn't save. It was a slideshow for my mother's memorial. I wrote and told them that, thinking someone would get that adding a monetary rip-off scam to someone's grief is a really bad thing to do. But that's what they do, apparently. No refunds, no matter what. They suck. Don't use.

Date of experience: March 8, 2021
Louisiana
1 review
3 helpful votes
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Not user-friendly
I was investigating programs to use for a slideshow for my son's rehearsal dinner. I clicked on Smilebox and first thought I was getting a free trial, then I only had options to pay, I selected the five dollar per month option but was charged $59.99 for an annual subscription. The program did not do what I needed, was not easy to adjust music and transitions. I contacted the company ( electronically as that is the only method allowed) and they told me they have a no refund policy. Very disappointted. I do not recommend Smilebox at all. Not user-friendly at al - the program nor customer service. I feel completely taken advantage of and ripped off.

Date of experience: February 10, 2021
California
1 review
0 helpful votes
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Smiles. Fore'er... Love, trish I love smilebox. Try it you will love it. It's such a fun place to be. Put on some music... have a glass of wine... and create something either for just yourself or for a wider audience friends and ple

Date of experience: June 30, 2017

Overview

SmileBox has a rating of 3 stars from 1,755 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmileBox most frequently mention credit card, customer service and free trial. SmileBox ranks 60th among Greeting Cards sites.

service
289
value
318
shipping
122
returns
124
quality
293