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SmileBox
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SmileBox

smilebox.com
New York
1 review
0 helpful votes
Follow Sabri M.
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Love it!
January 6, 2015

Love it! However, do not like that you have to buy a whole year subscription to use the premium designs. I would rather have an option to pay about $4-$7 for one single premium design use, since I really only use it once a year for our Holiday greetings. Since I don't have that option, I use the free ones, because my once a year Holiday greetings is not worth a whole year subscription ($47.88).

Date of experience: January 6, 2015
Colorado
1 review
1 helpful vote
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Total Crap
November 6, 2015

I don't need another program that lets me make a slide show with pictures. I need one that lets me make a slide show with videos and email it to my older relatives who don't get to see my son often. In order to do that I have to download a completely different program. Too bad could have been worth it. But its not.

Date of experience: November 6, 2015
South Carolina
1 review
0 helpful votes
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Awesome site!
November 19, 2015

I needed to create in invitation that was free and nice enough to send to family and friends for my graduation from college. This website came in very handy. I enjoyed it very much and everyone loved the invitation I created.

Date of experience: November 18, 2015
France
1 review
0 helpful votes
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I have used smilebox to make lovely surprises to my dear ones and i also recommend it to kindergartens, teachers and all photography in fun ways to use it.

Five stars for a easy to use, fun photo book online ;)

Date of experience: August 4, 2014
Oklahoma
1 review
1 helpful vote
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I went on Smilebox to make a slideshow for my mom's 80th birthday party. I got the slideshow completed and then realized I could not send it out without becoming a member. So I decided to sign up for the monthly membership which clearly stated I would be charged $5.00 a month thinking I could cancel it after I sent the slideshow. They charged my account $59.99 and they have NO customer service number to get in contact with a live person! Worst company ever! I have received an email that they will refund me, but we will see...

Date of experience: October 3, 2019
California
1 review
1 helpful vote
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Untrustworthy!
December 24, 2020

Please do not use this service! Here's why:
1. Their payment options are not at all clear. Before i hit the button to sign up for the service, i remember picking the option with monthly fee of 11 odd dollars. Not once did it show how much was being charged and a bill for $140 showed up in my inbox!
2. That would still have been worth it if their product wasn't terrible. When you are about to send the card, you have an option to type a message. This message loses all formatting when it gets delivered even the basic newlines between a Hi and the next sentence!
3. We were excited about their animation and music that comes with the card, however when you click on the link to open the card, it does not auto-play! The card is not even in the front and center of the screen. Half the page says 'XYZ sent you something special' and unless you know it is supposed to be an animated card, there is a slim chance of receiver finding and clicking the play button.

Date of experience: December 24, 2020
Hawaii
1 review
0 helpful votes
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Love Smilebox!
September 11, 2016

I have been using smilebox for many years now and have made the most fabulous slideshows for so many celebrations and fun ways to showcase my photos! I absolutely love it & get so many complements from all of my productions! When in reality it's all smilebox! It's so easy to use as well! I can't say enough great things about it!

Date of experience: September 10, 2016
Canada
1 review
0 helpful votes
Follow Patricia M.
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I have been using Smilebox for years and I am disappointed that you can't just pay for a one month membership as before. It was so nice to send Christmas Cards or sign up for a month to send Birthday cards. Now you have to sign up for the year and that becomes a bit expensive for pensioners.

Date of experience: November 25, 2017
Montana
1 review
0 helpful votes
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So easy to use!
November 7, 2015

I used Smilebox to send a presentation of a construction project to my client who was traveling at the time. It got rave reviews. I will never send photos by my old email method again. The presentation through Smilebox was a big hit!

Date of experience: November 7, 2015
Texas
2 reviews
0 helpful votes
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Helpful
August 1, 2018

Perfect site for ur invites and post. I use smilebox for all my invites and advertisements. I do a lot of shows and videos. The choices are great and best of all it's free for some items but cost affective 4 other items.

Date of experience: July 31, 2018
Utah
1 review
0 helpful votes
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Works perfectly.
I can not wait until I get my New Desktop Going. Its a Dell. And its Bad $#*!!
I Love all my Computers. From XP to 10 new and old.
I never have a problem with any programs on any of my computers.

Date of experience: January 28, 2018
California
2 reviews
0 helpful votes
Follow Jean F.
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The title of the review says it all. I didn't have time to make Christmas cards and found Smile Box which does the same job! Within a day or so, the collage card was finished, email addresses uploaded, and the ecard sent! I began getting responses right away. The card reached many more friends and family than the paper card would have, given the cost of printing and mailing. Thanks!

Date of experience: December 18, 2017
Oregon
1 review
0 helpful votes
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Best quality
December 21, 2017

Great variety of layouts. Clear prints where other sites I have used send out unclear fuzzy "copies" of your pics this site sends out the best pic quality. Best quality for the price I only signed up for the free trial but I will be purchasing for sure!

Date of experience: December 20, 2017
Michigan
1 review
1 helpful vote
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Images not saved!
December 15, 2016

While working on both my laptop and desktop I was forced to upload like 150 images twice! Which is annoying and tedious! And now I cannot find my creations! And I am going through the trial right now. Doesn't give me much incentive to purchase!

Date of experience: December 15, 2016
California
1 review
0 helpful votes
Follow Ara A.
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Wow factor for my long time clients. These products are fun, interactive and exciting to present to my clients. As a professional photographer I appreciate the ease of use and good design and the customization of your products.

Date of experience: June 1, 2015
California
1 review
0 helpful votes
Follow Stacy K.
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I have been a SmileBox Premium member for two years now and have made several beautiful slideshows for father's day, mother's day, birthdays, and memorials. I am also able to download them as a. Mov so that I have them forever. When I was unaware of how to download my slides, a customer service rep responded back within 24 hours with instructions. It is the best template site that I have encountered!

Date of experience: May 5, 2017
Texas
3 reviews
4 helpful votes
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Don't bother using their customer service for anything! I was having issues with getting a link removed for security purposes and they flat out ignored my request! I still have not gotten a response! Canceling my membership and demanding a refund for the terrible service!

Date of experience: February 16, 2016
Oregon
1 review
1 helpful vote
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Being technically challenged, i. E., (no cell phone). I was able to hunt and peck my way aound the site and even accomplished a couple of projects. The instructions are user friendy and encouraging, confidence building.

Date of experience: October 16, 2014
Texas
1 review
2 helpful votes
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I always used OneTrueMedia.com but they have closed down their site. I'm using Smilebox now and it's pretty similar. I would REALLY like to have more control over the slides and be able to mix the different presentation options (use slides from several different presentation styles in the same project) also be able to move and center the pictures (this may be possible but I haven't figured it out yet). Overall, I'm happy with Smilebox.

Date of experience: June 26, 2014
GB
1 review
0 helpful votes
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Fab-u-lous!
March 10, 2017

I used this to email my son's sixth birthday as I wanted to be environmentally friendly and also have fun. Win, win situations! I am having some trouble findng my invite to send it to new people sure it's user error though!

Date of experience: March 10, 2017

Overview

SmileBox has a rating of 3 stars from 2,310 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmileBox most frequently mention credit card, customer service and free trial. SmileBox ranks 60th among Greeting Cards sites.

service
289
value
318
shipping
122
returns
124
quality
293