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SmileBox
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SmileBox

smilebox.com
Ohio
1 review
0 helpful votes
Follow Jill H.
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My sister sent me a smilebox as an invitation to a party she was giving and I was hooked ever since. You can customize the message along with your photos. It's so easy anyone can put together a custom slide show with music (you choose). The recipients really love them. They have them for every occasion and event.
You have to try it!

Date of experience: February 13, 2017
Charlie M.
South Carolina
3 reviews
4 helpful votes
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I haven't been able to capitalize on Smilebox due to technical problems with a Microsoft malfunction, but my new computer allows me to scream out their praise, today. What an ingenious, ever-giving program to help us say what we mean, but don't know how to say it.

Charlie

Date of experience: June 11, 2015
Texas
1 review
8 helpful votes
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Smilebox won't let you purchase a monthly subscription, but they don't make that clear when you're checking out. They show the "monthly" cost and make it seem like it's a month-by-month renewal subscription. I reached out for help the minute I got charged $59.99 (I thought I was just paying $5) and they responded by saying they don't do refunds. I've reached out a few times since and have never gotten a reply. Such a scam! Really disappointed that they don't offer good customer service.

Date of experience: December 22, 2020
Ohio
1 review
0 helpful votes
Follow Dianna S.
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I have been using Smilebox for my invitations for my family's parties for a while now and used it for my daughter's graduation party slide show as well. I don't think there is anything they could do to make me more impressed than I already am with them.

Date of experience: October 10, 2014
Australia
1 review
0 helpful votes
Follow Colin C.
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A simple and straightforward method of creating a striking and personal slide show using professionally designed templates. Slide shows are just a small portion of what can be achieved when using your own photographs and Smile Box. I highly recommend this program.

Date of experience: January 8, 2015
New Jersey
1 review
15 helpful votes
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Not a great start!
April 5, 2020

So I've just signed up and wanted to pay a $5 monthly fee. I could see that it was deliberately confusing and obviously trying to get you to check the box for the annual fee so I looked at it closely to make sure only $5 would be taken out of my account. I've just checked and $9.99 has been taken. Not a great start and certainly doesn't inspire confidence that this is a company I can trust.

Date of experience: April 5, 2020
Australia
1 review
0 helpful votes
Follow Janine L.
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Since discovering it I spend hours playing and finding out what else I can create. The choices are endless.
Would love to be able to change the format for the actual photos though e. G black and white, sepia etc.

Date of experience: December 11, 2015
Florida
1 review
5 helpful votes
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Overcharged
December 21, 2020

This was the worst experience with this company, I signed up for 5.99 service and was charged 59.99 that was not authorized. I have emailed them to resolve the issue and no response and they don't have a live person to talk to. This is just extremely disappointed, I feel like this was thief by deception. I just want money back. When i got the email of the 59.99 that they took they want to automatically charge me 119.00 next year again without being authorized. This is just unbelievable.

Date of experience: December 21, 2020
Virginia
1 review
1 helpful vote
Follow Lori R.
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I have used Smilebox before, but this is a whole brand new experience. I am able to build a gift to leave those I love ~ Before I go to my Final Reward. I have found that nothing can do that like the program you can build with Smilebox. Today it is much easier to use, it offers you so many other choices. I finally feel like I can build a presentation that tells how much all of my loved ones mean to me ~ and how much I know I have meant to them. Don't miss your chance to leave your loved ones a presentation, that tells them how important they are in your life. I'm not done building this yet, but I am really excited about the possibilities, you will be too!

Date of experience: September 22, 2014
Maryland
2 reviews
0 helpful votes
Follow Karen P.
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I was looking for an inexpensive way to spread some holiday joy without having to go the post office.
In my search for an e-card I came across smilebox. It quickly turned in to a done deal with it's ease of use, cost effectiveness, versatile and beautiful templates.
Smile box will be my go to for the next year!

Date of experience: December 29, 2017
Samantha T. SmileBox Rep
over a year old

Thank you very much, such a lovely review! Very much appreciated.

Overview

SmileBox has a rating of 3 stars from 1,755 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SmileBox most frequently mention credit card, customer service and free trial. SmileBox ranks 60th among Greeting Cards sites.

service
289
value
318
shipping
122
returns
124
quality
293