soccer.com

Purchased commemorative FIFA World Cup mini balls as gifts. Balls had a UPC sticker on them that tears and leaves ugly residue. Recommend not purchasing these balls from Soccer.com.

I ordered a pair of cleats for my son who was attending a tournament and he really needed out door shoes. After paying $150 for Puma cleats. 2 weeks come and go, the tournament came and went, and finally after 2 months and a few weeks of waiting, nothing yet. AND ON TRACKING with the tracking number they provided its shows that the shoes are going to south Africa and upon tracking again it shows Sweden. WTH

How does it take for a pair of shoes to ship from North Carolina USA to Edmonton Canada. Are they walking here?

I had a similar situation with worldsoccer.com and I recently found out they are affiliated.

NEVER AGAIN.

We ordered our shirts over a month ago, AFTER the order was placed, an email was sent to me that the order wouldn't even ship out until august 26th. Even though the season started already, we made due. I received an email stating that they are "experiencing shipping delays"…. Which means we won't even receive the shirts until after the season is over at the point. So I called to cancel the order, and was told that they don't cancel orders. So when I said that their business problems in not sending things out on time do not make it my problem to have shirts I no longer need…. The woman got an attitude and said "well it says right here they weren't going out until today". I said "well did they ship out today" her response was that they don't ship on the weekends. So why would the company give me a ship date that wasn't correct? I said are they going out on Monday? And SHE HUNG THE PHONE UP ON ME. At this point I am going to dispute the charge on my card as fraud. This company is fraudulent.

It is extremeley easy to purchase items from this website. It is almost impossible to recieve them. The shipping, no matter what you pay for is the slowest shipping process of any company using an internet store front. Even worse than that, the customer sevice does not seem to care. We purchased a Jersey from this site 5 weeks before my Sons birthday thinking that would be enough time. We were wrong. This morning, which is 3 weeks after my sons birthday, we were informed they never had the jersey and have cancelled the order. We have used this site multiple times in the past due to my sons club team using them as a unifrom distrubuter. We have had marginal results. Today's was by far the most incompetent display of any on-line store front I have ever seen or heard of. Avoid this place at all costs and use a web site that actually values your buisness.

I ordered 4 pairs of socks, a pair of shin guards, and a soccer ball. I got a reply acknowledging my order and that shipping was backed up and expected shipping was two weeks out. And I would receive a email when it shipped. They supposedly had the ball I wanted for cheaper than other places. So I thought I would wait. Well that shipping date came and no response so I called. Only to hear there was nothing they could do. Cancel the order or wait. Finally 3 weeks after my original order date I got an email saying the ball was no longer in stock and they issued a refund. A few days later I got an email saying the socks were shipping. Then two days later I get the same email apologizing that the shin guards were also no longer in stock and they issued a refund. Neither refund included tax or shipping which was an additional $20. So now a month later I'm waiting on four pairs of socks, that cost $20 more then they should of. Which Amazon sells for the same price and free shipping.
Needless to say, if they ever do show up I will return them for a full refund.
What a scam!

I REGRETTED BIG TIME ORDERING FROM THIS SITE AND GOOD LUCK RETURNING OR GETTING YOUR MONEY BACK.
I PAID FOR TWO DAYS SHIPPING ($22.14) AND WHEN I CALLED TO ASK ABOUT MY MERCHANDISE THE LOUSY IMPOLITE MEDIOCRE CUSTOMER SERVICE HANG UP ON ME BECAUSE I SHOULD NOT BE UPSET NOR CONCERNED ABOUT MY SHIPPING ORDERS THAT THEY PROMISED TO RECEIVE WITHIN TWO DAYS NOW I HAVE TO WAIT FOR TWO WEEKS BECAUSE THEY ARE"CUSTOMIZING THE ORDER" I WAS TOLD.
I WILL NEVER ORDER ANYTHING FROM THIS SITE (EVER) NOR DO I RECOMMEND IT FOR ANYBODY.

I tried to purchase a jersey for my brother's birthday from this site. Made the order the 3rd, heard nothing on the 17th, called and was told an order would go to the warehouse ASAP. Called again 3 days later and had to be on the phone 45 minutes to be told my order was canceled. I had recieved nothing from the company to that point. I wanted to get my brother an authentic jersey, ordered over 2 weeks before his birthday and now I'm left with nothing but hours wasted and looking like a dummy at the party. Probably less sketchy to go get a soccer jersey through China than deal with this company. I cannot express how little I was thought of as a cutomer throughout this experience. To even get an email to tell me that my $100 order was offically canceled was like pulling teeth.