Society6

The site looks neat and all, but when I became a paid member and was trying to sell my art, the pages would run with major errors, both on the phone and on the computer, that occurred over and over after continued attempts to resolve. Communicating with the service personnel via email was all right, but I was not satisfied with the fact the actual problems were not pointed out and dealt with in a clear and direct way. The issues had to do with editing items in the artist studio as well as the webpages themselves not loading properly which hindered even approaching my shop correctly. I wanted to share my experience, for people looking for effective online services to sell their art in ways other than traditional, as I was. Society6 is not one that I would recommend, all the more when you're to subscribe and pay however small the amount may be.

I purchased a bench one and was charged for two. I emailed the company explain something went wrong. I only want one and asked to return slip it the same day they arrived. I was then emailed No refunds. This is horrible.

I finally did Christmas shopping early and I am being punished for doing so. Gift given after 90 days. Ripped immediately, but can't return since past 90 days. Moral don't shop too early Avoid pillows. Poor quality.

Update 09/18/23: Society 6 made full refund (less shipping costs), of course after this review was posted! Sad they didn't do that in the first place.
Recently purchased king duvet cover, shams and matching shower curtain. Arrived with dark brown print blotches in various areas on it. When requesting refund they indicated it was exactly like their picture on web site! Only offered a 20% discount. These items are unusable because they look like crap and I lost $205.00.

You must post at least a 4 star review or they will not publish it. The prints I received were much darker than the website indicated and the artists website. I am familiar with this artist and her color palette so I was surprised. I can understand some color difference but as you can see from the photo it is extreme. Picture shown is held up to my monitor which is high definition and calibrated as I am a graphics designer. The other pic is of a smudge. They also came rolled tightly and the effort it took to flatten them left the paper misshapen. In the sites defense, I did not attempt to return but honestly, I didn't think reprints would look any different and decided to make do with what I had.

I got this cute mushroom yoga mat. My personal recommendation is not to buy one- they quality is poor and after only a couple of months, it's already torn. The pieces that come off get all over my clothes, the yoga studio floor, and the overall design no longer looks good.

I ordered two duvet covers & four pillowcases back in November to be shipped to the UK. They were then lost by the shipping company. Customer Services (via Live Chat) were very helpful and arranged for replacements to be sent - when they did arrive, the printing was vivid & good quality. Now I have some unique (for UK) and beautiful bedding in bright colours - most shop choices atm are too boring. Would use again.

I can't say enough about this site. I am addicted. It would be nice to know ahead of time which items may be charged duty, but it's never been cost-prohibitive, so I am not overly concerned by that. I have ordered phone cases, travel mugs, carry-all cases, blanket, pillows, notebooks, masks... I said I was addicted, right! Very happy with the quality, and the service of everything I've ordered so far.

Actually, I received 2 wonderful ceramic mugs today. Not only are they artistically beautiful but are well made and will hold a generous amount of coffee, tea or soup. They were well packaged and the delivery was very fast.

Do not give any money to this business... the quality of products are worse than those produced in China's sweat-shops... I purchased three products, a bath mat, a shower curtain, and hand towel. The hand towel and bath mat have track marks of missing color/design where the printer messed up or got caught up on the material which ruins the overall design of the product. In addition, the materials feel really cheap and plastic-y. In addition, the bath mat stays wet for days, so it's not only of poor quality but it's not functional. I paid premium quality product prices and received literal garbage... I'm literally going to throw these away, do not spend your money here.

Pains me to write this as I was a huge fan of this company. Have referred many to them. Recently bought outdoor cushions ($200+) and the discount code they offered didn't work. After MANY texts and emails over a couple WEEKS trying to make my purchase, somehow it ultimately got placed twice. I only needed three, not six! Customer service (Kevin) said too bad, made no apology and said I have to ship them back at my own cost. I can't even fit them in my car and it will cost almost as much to ship them back than it was to buy them since the boxes are oversized. Asked them to reconsider and was told too bad. So disappointing.

Guaranteed my item before Christmas it is now 2 weeks later no item. Terrible customer service! I will not be refunded for my item they are instead sending it to me AGAIN where it will not arrive until mid January. I reached out to the company VIA customer service email and on their live chat and was ignored. Horrible horrible horrible. I would never order from here again because it feels like a scam. They cannot guarantee you anything and will not help you when their "guarantees" fall through.

I ordered 4 different (vintage) surf photos. I expected then to be reprints from a large format camera. Instead, looks like they were from a (non professional) personal camera. No detail in the photos, very fuzzy. Don't waste your time and money. There's a reason you can't enlarge them from the website!

I ordered some throw pillows with inserts. They look terrible. The covers are ill-fitting over the pillow inserts and the fabric is thin and washed-out looking and NOTHING like the colors pictured online. I would not order from this site again. The jury is still out on the returns process, but I am guessing they are going to suck in that area too. I paid a fortune in shipping because their shipping fees are per item and not scalable to larger orders.

I ordered many different things in half december. It took more than a month to receive at least one of these packages and *there was customs fees to pay* - which adds almost 20 per package received: on 4 packages this is almost 80 (on a 130 purchase, basically it doubles up the price)!:(

SInce I had such a big delay in getting my items I have been refunded, but I will basically pay again for customs all that I got back:(
This make me decide that I will not make any more purchases from Society 6, it's really too expensive and stressful.
And I'm sorry, because the products quality is really good (and assistance too)

Ordered a shower curtain that had a price advertised in Canadian dollars. When the order went through it was charged in American, then when the item finally arrives a month later, there's a 17 dollar C. O. D. Charge on top! None of this was disclosed anywhere in the process. Do not use this company if you're outside the USA unless you're comfortable paying $100 for a shower curtain

I purchased a large area rug. No instructions for care except washing. It snagged in multiple places in less than 5 mo. Their return policy is 60 days. For such an expensive product and no care instructions, this is unacceptable. I contacted them for a replacement/refund/care instructions. All were met with a "no" as they have a 60 day return policy. Don't buy their rugs unless you want to replace them often.

I ordered the William Morris "Compton" duvet cover and pillow shams. They do not match.
The pillows have beautiful strong color & the cover is faded. I ordered a replacement for the cover thinking mine was a mistake, but the replacement was the same. After over a month of going back and forth, they are refunding my money. Just being able to talk with someone on the phone would have saved me a lot of grief.

I've ordered from them over the years and they've always been fine. But lately the items I've been getting from them have been of terrible quality. The men's t-shirts are fine, but the women's t-shirts are super flimsy and completely see-through. The stickers look like they've been printed on my grandma's home printer, and the bags are rough and the image quality is also terrible on those. I don't know what happened but I simply cannot keep giving them a chance.
Their only saving grace is that their customer service seems to be attentive but it doesn't seem like that has been everyone's experience.

I was actually pretty disappointed. I love that it's a canvas material and the make them by order. But for the price the print image should be more vibrant rather than dull and a bleeding look. White area also looks grayish/ murky.

Imagine you need blackout curtains and have something in mind. It's a nightmare to keep your search on track. You can either just scroll for days through every single option you would never want or else the system will keep throwing you back to all kinds of mugs and cups and other products you can't use … it won't let you just STAY on blackout curtains and narrow searches within that. The artists are great, but the technology is too stunted to find what you need.

I'm disappointed to be writing a negative review after being such a loyal customer for years but I have nowhere else to turn. I ordered two pieces of framed artwork and what was delivered was not the artwork I ordered. No biggie. Mistakes happen. My frustration is that no one from Customer Service has responded to a single one of my messages. It's been over a month and I haven't received what I paid for or a refund and no one from this company seems to care. It's a shame for me because so much of my decor and artwork is all from Society6 and I can't imagine doing business with this company ever again after being so blatantly ignored.

I would love to see my first order with Society6 however, it takes three days to create (understandable) but it appears delivery will add a week or so. I got confirmation that the order shipped but the tracking link didn't work for four days. Now it looks like we may get our order in September. The link now works but states it has not updated yet. Our mistake was ordering when we were on a time line. I've never had free delivery take so long or have ineffective tracking. It makes me worry about the end product Once we get it I'll review again.