SpiritualQuest

I stumbled upon the sale on what they call the single salt cave sauna after reading the product information pages and watching the videos and doing a little research on multiple companies I decided to choose spiritual quest and saunas and which is the same company just two different websites and what I found was is that there was a tremendous amount of information already provided on the websites and there's a tremendous amount of information that made this the easiest choice after I called and talked to a couple people clearly they were very very busy because of the holidays but they took the time to describe the size the accessories with the boxes the benefits the EMF levels man I can't even think of all else they told me about so shortly after my first conversation I ordered online and I'm looking forward to getting it I would say the situation with covid-19 makes it very important for us to get something like a sauna for a health and wellness while we can't go to the gyms one thing that they explain to me is that it's very important for vigorous sweating and the person they're called the sauna guy explain the vigorous sweating something our forefathers did quite often that we never do now or never do quite enough of so that sweating is really critical to the detox of the body and the overall health and well-being after that conversation it was done I had to buy I recommend you buy one too I'll be back to show photos and an update on my son once I get it

Can't wait to reap the wonderful benefits of this sauna!

Merchant choice
Beautiful product at a great

Excellent products love them, the lamp covers huge space. Will buy more for gifts at an upcoming wedding, hopefully soon. Thanks

I absolutely love the salt panels. They are beautiful and well made. They create a calm inviting environment for my room.
I have yet to try the Iiris - 77 but that is next. This is the disappointing part of my experience. The Halogenerator arrived in a box, no manual, no finished electrical cords and when I tried to contact the company (Spiritual Quest) that I purchased it from they did little to help me or talk to me. When I did finally reach the person who originally helped me (because I wised up and called from a different ph. Number) he said he was busy and would call me back. I challenged him and asked if he would please, really call me back and he said, "Yes". I am still waiting (It's been a few weeks). I am fortunate enough to have access to a great team of electricians, welders and engineers through my husbands manufacturing plant, so it has taken some months, but we have been figuring it out. Why so long, because his business has nothing to do with mine and I had to pull them (his employees) off their jobs to work on my salt panels and generator.
My point in writing this review is only to say, Do not be too quick to believe the guarantee and more than that, do not believe that the customer service is even available to you or that it exists. Forget returns. That is out of the question and they will insist that they mentioned that to you on the phone.
I had the person's cell phone number and could call him anytime before I gave him my money. He would not answer after, not until I called from a different number.
You need to know what you are doing and that you will most likely be on your own. I spent $7,000.00+ and he would not talk to me. I could not even get him to give me a receipt for my purchase for my taxes.

So, GOODLUCK! The product is beautiful, the service, NOT SO MUCH

I love these bath salts

Merchant choice:
Because the quality is unmatched
Product choice:
They work.

Very easy site to navigate and very user friendly

Merchant choice:
Great reviews!
Product choice:
I LOVE foot domes!

Merchant choice:
Recommended by Seasons of Balance in Minocqua, Wisconsin.
Product choice:
Product description matches what I've been looking for.

Going to get a good sauna Merchant choice: I like the sauna, and this one is on sale Product choice: I love the items.

It would be an understatement to say that I've been treated with unprofessional service.

To begin with, for as long as I can remember I was looking for a Salt Wall. Multiple friends of mine requested that I get one and place it in my room in order to help me with my severe allergies as it did with theirs. I finally listened to my friends and I purchased the Himalayan Pink Salt Wall of 4'x4' which costs an estimate of $1,400 plus shipping which rounds total to $1,700. When the wall was finally on its way to being delivered, they delivered it to the wrong address on file and then I called and told them that there's been a mistake.
The guy who answered the phone call was extremely rude to me and told me and I quote " that he can't just shake his magic wand and change the delivery" I found this to be extremely unprofessional. Clearly, I know that you can't shake your magic wand and change the delivery on the same day. However, it is your responsibility to make sure that you have the proper information from clients and make sure their orders which are of great monetary value are delivered promptly and in appropriate manner.

Moreover, once they finally delivered the the wall to the correct address, I went ahead and called a couple of my friends to help me install it because I cannot lift it on my own. Once we opened the package we noticed how the entire left side of the Salt Wall is cracked and shattered as well the top corners. At this point, I was completely appalled and devastated with my purchase. However, what happens next is even worst.

I decided to document my experience with videos and images that I sent to the business by email, asking them for some sort of refund to my order because its beyond unacceptable that they
1. Deliver to the wrong address and then I'm disrespected by their mistake.
2. A package worth $1,400 is delivered shattered.

However, as any unprofessional business would do, they ignored all my emails and phone calls and blocked my phone number in order to avoid taking responsibility for not meeting the needs of a business transaction. I'm very much hoping that they will see this post and take responsibility for the bad service that they've provided and for the shattered Salt Wall in which they shipped to me.

Order #*******

No one should be purchasing from a business that refuses to provide the needed service for their clientele. Spiritual Quest needs to provide me with the refund necessary and needs to take responsibility for their actions as any LEGITIMATE business would do.

Choose wisely before shopping with Spiritual Quest.