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Splash Wines has a rating of 3.3 stars from 239 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Splash Wines most frequently mention customer service, free shipping and several years. Splash Wines ranks 3rd among Wine sites.
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In the shipment I received: none of the vine had more then 90 points rating, customer review 3.0 - 3.5 stars; there were some wines in plastic bottles, retail price for some wines were $2.99 and $4.99. You get better deal at Aldi store
I got a Groupon so I decided to try them out. I was not impressed. The quality of these wines was so incredibly low. A few of them tasted like they'd been thinned out with water and had some kind of hard alcohol added (like the stuff they make hard seltzer from). A few others tasted old and past expiry. There was a weird aftertaste present in most all of the bottles that was just plain gross, and too similar to be a coincidence. I have tried many varieties of wine before and since and enjoyed them immensely, so I know there is nothing wrong with my palate.
Also the customer service is terrible.
Great prices but very slow to ship. Placed order 8 days ago still has not shipped. Be aware they charge restock fee before they will refund you. That about $22 dollars. A very unfair charge.
I have told them. I don't drink. Emails are coming steady to both of my 2 accounts. To think I am not even a customer and they wont listen to my wishes. Can you image after they had my money. Stop emails! I have use for your company!
Thank you for taking the time to review Diane. I certainly apologize for those emails, we do have a network of affiliate marketing partners that does some email marketing for us--can you please email me directly at parker@splashwines.com and I will ensure that you are removed from all email correspondence once and for all! I wish you all the very best. -Parker Imeson, Chief Operating Officer
15 bottles purchase with a Groupon cost about $89.00 with a flat shipping fee of $29.00. All the red wines taste the same, poor smell and taste, of course this explains it; it's splash wines you need to splash it in the bathroom to empty out all the bottles because you can't drink them.
Splash is the best
Splash has changed my minds for buying wines online, It has now become my preferred source for wine purchases with the convenience of home delivery.
Looked at a Groupon for Splash Wine due to email. Clicked around trying to get details and ended up with a charge of $48 on PayPal. In order to get ANYTHING from Splash Wine. At that point, I'd have to pay $38 for shipping. Decided to cut my losses but did call to make sure they did not sign me up for a monthly subscription too. Customer service guy was an $#*!. Out of pocket $48 but glad I don't have to deal with Splash in the future. If you have to use sneaky tactics, then your not a stand up company.
They charge $40 on shipping. Purchased it from groupon. The 16 pack was advertised for $60, no information on shipping. When redeeming the voucher, Spash, charged $40 for shipping, which included taxes. It is crazy!
As a customer of Splash Wines I must say I`m very pleased with their collection of wines and customer service.
I do not give positive responses unless I really believe the company or individual actually earned it.
Splash Wine has earned my high praise because they have lived up to their values and commitment of providing excellent products and services. I have purchased many cases of wine and loved all selections provided by Splash Wines. I have contacted the company`s Customer Service Department and received quick and positive responses. Customer Service helped me with the questions that I had regarding wines and other concerns.
I`m an Organizational Performance and Strategic Planning Consultant with over 40 years of experience evaluating Fortune 500 Companies` and other organizations` internal operations, people management procedures, and customer service processes. Splash Wines gets my highest satisfaction rating. My name is James A Champion and I`m a satisfied customer of Splash Wines at the company`s highest membership level.
I have been purchasing wine from Splash Wines for a couple of years now and they not only have the BEST prices, they also have the BEST wines! I have had very few that I wouldn't readily purchase again.
Good value for the money. A variety of wine from around the world at reasonable prices delivered right to your door.
Ever since joining Splash Wines I have been pleasantly surprised. This is the first wine club I've joined that allows us a variety of wines to choose from that are brought in from all over the world. We love trying wines from different countries. Some we have liked, some not so much but it has really given us an opportunity to try wines from all over the world without paying an arm and leg for it. There was one time we got a case of mixed wines and we tried some wines from a country we had not a had a chance to sample wines from yet. When we opened the first bottle, we ended up pouring it out after taking a sip. It tasted as if it had bottle shock. We opened up a second bottle and the same thing. After trying the third bottle, the same thing. We called the company and they graciously sent us three more bottles of wine of something different since we weren't sure if we had received wine that had gone bad or if that particular wine was just not to our liking. I was really impressed with their customer service and the way they handled the situation. This is one of the many reasons we will be sticking with splash for many years to come.
As always another great experience. Everything arrives safely packaged right on my doorstep. I've been using Splashwines.com for several years now and could not be happier. Great selections and great prices. I would recommend them to anyone who loves convenience and great wine.
I have used this supplier for more than two years and have not been disappointed in its products or service. Early on I bought a wine from them that averaged about $10 a bottle. My local, national, store had it for $40.
Not sure where the negative reviews are coming from. I've ordered from Splash several times/year with very positive results. On the rare occasion a certain wine didn't appeal to me I contact Splash customer service and immediately get a credit. We mostly order Cabs, Malbec and Merlot and often give them as gifts. The selection of curated cases is great and shipping is fast with occasion rare delays. I would not hesitate to recommend an order from Splash. Deb M.
I really enjoyed the variety. The whites were a pleasant surprise as I am very picky about my white wines. I Prefer red and this selection did not disappoint. Great price for great wines!
I have ordered many cases of various wine and have been extremely pleased with my orders. My husband drinks Chardonney and Savigion Blanc. I've ordered each of these casesvand he's been happy. I drink red and have ordered cases of Malbec and Cab Sav. All have been good.
We have been ordering from SPLASH WINES for close to 2 years. Since we began to order I cannot recall that we have visited our local liquor store. The service is excellent and most wine is above average. We have ordered specialty cases and they are excellent. I see that some of the reviews indicating the winds are ordinary and the service was poor. I can only speak for our experiences and they have been excellent. Any time we have had a question, if phone number is supplied and all you have to do is call it. I have left a voicemail which was promptly returned and the issue resolved. We use the service in Kansas and Florida and recently recommended it to friends in Tennessee and Texas. Both tell us they are delighted with the wine as well as the service.
Clearly we are big fans and highly recommend SPLASH WINES!
Splash is our go-to for discount online cases. They have so many promotions throughout the year that it's easy to find a few that fit our wants, and for $7-10 a bottle delivered, you really can't beat the prices. We have found a bunch of wines that we really enjoy on here and have rarely had a bottle that wasn't at least decent. With no obligations, you really can't beat it as far as online wines go.
Answer: I was a member of WSJ wines and they were more expensive and not as responsive.
Answer: Currently the only investment opportunity is through StartEngine. Please feel free to reach out to us directly at customerservice@splashwines.com if we can help address any of your concerns regarding StartEngine. -Parker Imeson, Chief Operating Officer
Answer: VERY EASY, JUST CALL THEM, NO LONG HOLDS! OR EMAIL!
Answer: I received 7 bottles of White wine by accident. Within two days they sent me 9 bottles of Red wine to make up for the error. I drank the White wine as well.
Answer: Very easy. I call their 800 # and I get a customer service rep almost immediately.
Answer: Super easy by phone or email. They are very responsive.
Answer: Definitely a legit company. I've ordered over 30 cases of wine from them and all of them have been received no problem.
Thank you for taking the time to review Eduard. You do have to be wary about the pricing you see listed online - not even we can buy some of these wines between $2.99 - $4.99, let alone after the cost to ship it directly to your door! Sites will list low pricing to drive clicks, only to find that the wine isn't actually available at that price. Ultimately we want your palate to be the guiding light, and if you don't enjoy the wine your received please be sure to reach out to us directly at (844) 444-9311 or customerservice@splashwines.com and we'll cover you accordingly! -Parker Imeson, Chief Operating Officer