Splash WinesReviews 241

Their prices may be low, and so is the quality. The only way to get a decent bottle of wine is to upgrade to their hgher tier wines, and now your good deal is gone. I recently had ordered a case of 18, received only 17, and had to jump thru hoops to prove it. They had me take photos of all the wines and then only gave me 1/18 credit for the missing bottle, even though the missing bottle was a better quality wine. Also the fine print states that they may substitute wines, so what you ordered, you may not get. Although shipping is convenient, I'll go back to Total Wine and avoid the hassle for my next purchase.

I have been a great customer to Splash Wines. One of my all time Fav's. But when I ordered the wrong case and wanted assistance, they were not willing to assist and I got stuck with it. They would not credit me even a penny off of the one I had to keep nor a discount on buying a new one. NOTHING. I have bought cases and cases from them. I will be moving on to one of their competitors who has just as good of wine and packages.

In the shipment I received: none of the vine had more then 90 points rating, customer review 3.0 - 3.5 stars; there were some wines in plastic bottles, retail price for some wines were $2.99 and $4.99. You get better deal at Aldi store

I got a Groupon so I decided to try them out. I was not impressed. The quality of these wines was so incredibly low. A few of them tasted like they'd been thinned out with water and had some kind of hard alcohol added (like the stuff they make hard seltzer from). A few others tasted old and past expiry. There was a weird aftertaste present in most all of the bottles that was just plain gross, and too similar to be a coincidence. I have tried many varieties of wine before and since and enjoyed them immensely, so I know there is nothing wrong with my palate.
Also the customer service is terrible.

Great prices but very slow to ship. Placed order 8 days ago still has not shipped. Be aware they charge restock fee before they will refund you. That about $22 dollars. A very unfair charge.

They have a very nice collection of red wines. I preferred to always order from them only. Delivers the package very carefully.

I have told them. I don't drink. Emails are coming steady to both of my 2 accounts. To think I am not even a customer and they wont listen to my wishes. Can you image after they had my money. Stop emails! I have use for your company!

15 bottles purchase with a Groupon cost about $89.00 with a flat shipping fee of $29.00. All the red wines taste the same, poor smell and taste, of course this explains it; it's splash wines you need to splash it in the bathroom to empty out all the bottles because you can't drink them.

Looked at a Groupon for Splash Wine due to email. Clicked around trying to get details and ended up with a charge of $48 on PayPal. In order to get ANYTHING from Splash Wine. At that point, I'd have to pay $38 for shipping. Decided to cut my losses but did call to make sure they did not sign me up for a monthly subscription too. Customer service guy was an $#*!. Out of pocket $48 but glad I don't have to deal with Splash in the future. If you have to use sneaky tactics, then your not a stand up company.

As a customer of Splash Wines I must say I`m very pleased with their collection of wines and customer service.
I do not give positive responses unless I really believe the company or individual actually earned it.
Splash Wine has earned my high praise because they have lived up to their values and commitment of providing excellent products and services. I have purchased many cases of wine and loved all selections provided by Splash Wines. I have contacted the company`s Customer Service Department and received quick and positive responses. Customer Service helped me with the questions that I had regarding wines and other concerns.
I`m an Organizational Performance and Strategic Planning Consultant with over 40 years of experience evaluating Fortune 500 Companies` and other organizations` internal operations, people management procedures, and customer service processes. Splash Wines gets my highest satisfaction rating. My name is James A Champion and I`m a satisfied customer of Splash Wines at the company`s highest membership level.

Ever since joining Splash Wines I have been pleasantly surprised. This is the first wine club I've joined that allows us a variety of wines to choose from that are brought in from all over the world. We love trying wines from different countries. Some we have liked, some not so much but it has really given us an opportunity to try wines from all over the world without paying an arm and leg for it. There was one time we got a case of mixed wines and we tried some wines from a country we had not a had a chance to sample wines from yet. When we opened the first bottle, we ended up pouring it out after taking a sip. It tasted as if it had bottle shock. We opened up a second bottle and the same thing. After trying the third bottle, the same thing. We called the company and they graciously sent us three more bottles of wine of something different since we weren't sure if we had received wine that had gone bad or if that particular wine was just not to our liking. I was really impressed with their customer service and the way they handled the situation. This is one of the many reasons we will be sticking with splash for many years to come.

Not sure where the negative reviews are coming from. I've ordered from Splash several times/year with very positive results. On the rare occasion a certain wine didn't appeal to me I contact Splash customer service and immediately get a credit. We mostly order Cabs, Malbec and Merlot and often give them as gifts. The selection of curated cases is great and shipping is fast with occasion rare delays. I would not hesitate to recommend an order from Splash. Deb M.