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Stamps.com Reviews Summary
Stamps.com has established a reputation for enhancing shipping efficiency, particularly for small businesses and non-profit organizations, with many users praising its convenience and time-saving features. Positive feedback highlights the user-friendly interface, effective tracking systems, and responsive customer service. However, concerns persist regarding software stability, billing practices, and difficulty in reaching support, with several customers reporting frustration over unresolved issues and unexpected charges. Overall, while the service is valued for its functionality, there is a clear need for improvements in technical reliability and customer support responsiveness to enhance user satisfaction.
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I am at home and can't get out to the post office. Thanks for creating this for me. I also don't have a vehicle so Stamps.com is wonderful to me.
I have been a very happy user of stamps.com for years. It is simple, professional and efficient. I like the savings, too!
Stamps.com has made my life much easier in so many ways. Just put a sheet or two in
My printer and hit print. No more post office visits, & faster service.
Thank you.
Stamps. Com is so easy to use, and extremely reliable. Even when I may have to request a refund because of a print fail. Could not be happier since I started to use Stamps.com!
So user friendly!
I don't know what I ever did before I had Stamps.com. It is so convenient for me, saves me money AND time, LOTS of time. I appreciate being able to get all my postage for all my packages and letters in one place and not having to waste time at the Post Office. I have not had the need to contact customer service so I can't rate that part of the business. I appreciate the quick shipping when I need supplies as well. I will continue to use Stamps.com for my business AND personal postage needs.
After they did an up-date, lost ability to use Avery labels that were accessible prior to up-date..
I have always been very happy with Stamps.com. They are very responsive to any problems I have. They provided a reduced monthly rate because I am a low volume user. I recommend them without reservation, and I rarely do that.
As with the title it is very convenient, but when a price change is placed it doesn't consider that those who do not use the remaining stamps on a sheet are going to waste or require additional small (penny) stamps. There are none to be provided on the system. Results the old printed stamps are wasted or are used by paying almost double postage.
Recommend that the old printed ones be authorized until consumed. The current policy compromises the convenience because we have to go to the post office to pay the difference ie. 3 cents
Continue to have problems with printing stamps, and really hate the way process to get refunds or credit
Horrible services and I never receive my return mail especially when the signature is electronically..
I use stamps.com for business transactions. Being able to print postage for large and small packages and hand them straight to the mailman is amazing. I think this service is definitely going to be a game changer for USPS. NO MORE POST OFFICE!
It is very nice to be able to sit at your computer, snowy and icy outside, or hot an unbearable, and I can print my own stamps any time, in any quantity. To not go to the post office and wait sometimes in long lines, especially during holidays, to just have the postman pickup mail/parcels right at my front door is great. Excellent service. Thank you.
I have done business with Stamps. Com for many years and have always got the best service. I do not own a business, I use my account for personal use.
I have tried contacting customer service several times and have never once received a response. I've been using stamps.com for years but am considering trying another option. For more than 6 months I have not been able to access my history on my stamps.com main page and was told I would have to go to an alternative site just to see my history. History has been available there for years and now, all of a sudden it is gone and they can't seem to figure out why? Really?
We used to use Dazzle and when we heard that Stamps.com acquired Dazzle we thought that life would be great, but none of Dazzle's great features have migrated to Stamps.com. Dazzle would let you put in just the zip and get city & state auto loaded. Dazzle let us PRINT a return label on the spot to be included with the package instead of having to email to customer and hope they print before it expires. Importing our orders from website, Amazon & Ebay continues to deteriorate. It duplicates data sources and if your computer restarts you get stuff that you shipped 2 or 3 weeks ago.
Stamps.com has been a wonderful addition to my home office. I can do any type of mailing and get a discount. I have a home business and would not be able to function without it. Also, anytime I have a question or need a refund, they are prompt, professional, and helpful. You can't go wrong with this service.
I mail at least 1,000 pieces monthly to seniors turning 65 & eligible for Medicare. I buy my lists in Excel format; export in CSV; import into stamps.com. Voila! Address, stamp (with discounted postage); stuff the envelopes and off to the local USPS office who loves getting my metered mail... I get to bypass the lines!
I love having this available! Make my life so much easier! It's nice not to have to go to the post office.
I have no transportation & i am disabled. I do high levels of letters weekly, so getting them mailed was a big problem & so was having the right amount of stamps. This is so easy! I dont have to try to find transportation. I can print stamps anytime. I can print envelopes, labels, return address labels all from my own home. I can choose from dozens of beautiful stamps, or use plain ones, or even print one on each letter. I can weigh each mail piece, ensuring i have the correct amount of postage on it. The labels make my mail look so professional! Help is at my fingertips. The customer service personal are so nice & friendly. I just love this whole service!
Nice to be able to print postage an not stand in line at Post Office. Makes life easier. Also keeping all my addreses in one place is so helpful. I don't have to look up addresses when I need to mail something.
From the business
With Stamps.com, you have all the functions of the Post Office right on your desktop. From stamps to shipping labels, from First Class Mail to Priority Mail, Stamps.com gives you the power to print and manage your mailing and shipping like never before. Stamps.com even gives you postage discounts you can't get at the Post Office.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members