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Stamps.com Reviews Summary
Stamps.com has established a reputation for enhancing shipping efficiency, particularly for small businesses and non-profit organizations, with many users praising its convenience and time-saving features. Positive feedback highlights the user-friendly interface, effective tracking systems, and responsive customer service. However, concerns persist regarding software stability, billing practices, and difficulty in reaching support, with several customers reporting frustration over unresolved issues and unexpected charges. Overall, while the service is valued for its functionality, there is a clear need for improvements in technical reliability and customer support responsiveness to enhance user satisfaction.
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The way I was raised, on a farm in Tennessee, my Grandpa used to tell us "IF IT AIN'T BROKE DON'T FIX IT" You don't need to fix one thing!
Our small office thinks it is the very best possible solution ever for postage! We love the convenience and accuracy for our postage needs. We previously spent thousands of dollars before Stamps.Com renting postage machines... this is economical, reliable and meets all our needs. Thank you.
I have used Stamps.com for several years for both business and personal reasons. It is always at my finger tips, can use it 24/7, and eliminates my going to the post office. It takes me 40 minutes round trip to go to the post office, and at my hourly rate, and the business I could lose while not at my desk, my ROI is amazing. Thanks, Stamps!
Even if you don't use a lot of postage and are running a small business, the small monthly fee is worth it simply to save the time and inconvenience of having to travel to the post office, wait in line, etc.
With few exceptions, this is what you get with Stamps.com PRO. We have been using this system for over 24 years and have seen it grow from printing a stamp to much more over the years. We would highly recommend this service to anyone.
If there's an issue Unlike ebay or paypal these guys care and get things done. I don't use the web interface I use the resident program on the PC. It gives me instant access all the time without delay.
Couldn't be easier
I like Stamps a lot. I am not a business, but use Stamps for letters, gift packages, and shipping golf clubs. I love the ability to weigh packages and get the right postage, I love the discount on 1st class postage.
It is cool to just have packages picked up, or to just drop stuff off at the P. O. or our local mail store without waiting in line.
I have had the Stamps.com system for approximately one year. I would not be without this program. It is the best way to send mail. I have a scale, which was provided to me by Stamps.com., the support is fantastic, when I have had an issue contacting support has be a huge advantage. They have resolved every problem I have had using the system, the people are professional and friendly. They are very knowledgeable and the system is great. I don't have to run to the post office and stand in line to be waited on. I have the postage, the cost of mailing my materials, as well as the opportunity to send registered mail or certified mail right from my home. I think this is one of the best programs available today on the internet.
Enjoy doing my own postage, don't want to drive 7 miles to get postage for an envelope or doing a 100 piece mailing. Have done this for 12 years.
Not having to stand in line at the post office is the main reason I love this program. The convenience of having my regular mailman pick up my packages when he/she delivers my mail is so easy.
And it's reasonable, keeps me informed of postage charge changes, etc.
Very easy to use, and so much easier than mailing even two or more items at the post office. You can just go in, drop off, and get about your day.
Best thing I've ever done! When other attorneys run short on postage, this is their first stop. So easy to sit at my desk and mail things all over the world.
We are in the rural America and not "in town" so running into the nearest Post Office can be a hassle. Stamps provides me creative, professional printing immediately when needed.
In contrast to the last postage provider of many years ago, the simplicity of Stamps.com is welcomed in a busy office. No heavy machinery to take to the USPS for refill & verify, no checks to send and wait for clearance, no expensive monthly fees! During our peak mailing season, we don't need to take our packages in to the USPS; we can do it all here: weighing packages, printing postage, sending to foreign
Addresses. And now, USPS comes to pick up!
Easy, fast, good program overall, Hate usps but stamps.com give me what i need without going to mail station.
We have been using Stamps.com in our office for 4 years and it has saved me a lot of time. Our office sends out a number of letters daily, I appreciate being able to print stamps when needed.
We switched to Stamps.com years ago when I realized I spent way to much time in line at the local post office mailing certified mail, packages, etc. for our business. As an Administrative Assistant, I don't have that kind of time. I asked my supervisor to let me try Stamps.com and we've been hooked ever since. No more standing in line for stamps, or to mail anything! This is the best office tool I have and I'm not giving it up!
You can print stamps, send regular, certified or priority mail all from the convenience of your office! There is a $14.99 monthly fee but what would you spend traveling to the post office? A lot of supplies are free. You do have to purchase the stamp templates but they're pretty reasonable. Plus you get a discount on the postage. Do yourself a favor and sign up today! You'll be glad you did!
It is very easy to use this system. It's easy to load your money to purchase supplies and postage. You get emails stating your money purchase so it can be used as backup for your charges on credit card. Everything is just EASY with Stamps.com. I'm so glad we changed. We're saving a lot of money each month.
From the business
With Stamps.com, you have all the functions of the Post Office right on your desktop. From stamps to shipping labels, from First Class Mail to Priority Mail, Stamps.com gives you the power to print and manage your mailing and shipping like never before. Stamps.com even gives you postage discounts you can't get at the Post Office.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members