Stoneberry

They have 3 com on their site 1 is a fairly good one stoneberry is the worst site mason theirs is ok the ppl at CS for Stoneberry r very rude

I'm done with this company. Ordered products weeks ago and they never showed up. Each time I reach out to their customer service team, they are completely worthless and just tell me to wait another week to see if items show up. This order was over $500! Their items are overpriced and cheaply made anyway so they won't be getting any more of my money.

StoneBerry wrote a fraudulent check and debited money from my checking account without my permission. My intent is take legal action against them. There was no valid reason for this transaction. My account was up to date. I was not able to speak to a live person, after multiple calls. I am done with this company. You should be aware of their actions.

I applied for credit through them and i received a call from a call rep named tony, i have never in my life had a customer service rep be so rude and completely disrespectful! Like literally my mouth dropped with the way he spoke to me. I am a sales representative myself and i dont understand how he still has a job. I ended up hanging up on him and saying forget even working with this company. If a company treats potential customers this way i could imagine how they treat people who owe them a bill!

I've been trying for an hour now to get a supervisor, because that's where customer service sends me, they keep disconnecting on me. I have a part missing from pressure washer. I read their whole contract it says nothing on a time period to send back, but they say it's past 60 days, I can't send it back. So, they stole over $200.00 from me and I can't get through to get an answer! This company is not going! Read reviews before purchase. I'm not the only person who has been they stole from! Buyer beware!

Been a long term customer. Bought a pair of flats and sizing based on reviews. Shoes came and too big so I had to return. I always check for discount codes and none available. Paid $16 to get these shoes and $12 to return them. So now I owe $30 for shoes I don't even own!

Now everyday my emails are full of free shipping, 20% off etc. i would rather buy from Macy's where shipping is free and so are returns.

Horrible customer service and no benefits for long term customers