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Supermarket ItalyReviews 4,763

3.9

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Supermarket Italy Reviews Summary

Supermarket Italy has a rating of 3.9 stars from 4,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,648

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17,099 reviews

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California
1 review
1 helpful vote
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Great flour for a good price
October 1, 2024

Cheaper than Amazon per ounce, but it takes longer to arrive - best to plan ahead.

Date of experience: October 1, 2024
Arizona
5 reviews
5 helpful votes
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Horrible Business
August 30, 2024

Ordered 5lbs of grated Parmesan cheese. They shipped it in a plastic mailer with a small ice pack….to Arizona were it is 110 degrees. Cheese arrived spoiled and melted. They would not refund or replace it. Offered me a 20% coupon. Don't waste your money here.

Date of experience: August 30, 2024
Florida
1 review
0 helpful votes
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Poor form
August 6, 2024

I was sold $50. Of 1 year old "fresh" espresso beans. 1 year old is "fresh"?! Whaaaat?!

They said to send them back for a refund. Why? So they can resell them to an unsuspecting customer?! What's wrong with send a photo, and put them in compost, where they belong?!

Horrible customer service. Not ethical.

Date of experience: August 6, 2024
New Jersey
1 review
0 helpful votes
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Great company
July 4, 2024

The coffee I ordered was just as expected. Came soon after I ordered the coffee. Second time ordering with them and will order again.

Date of experience: July 4, 2024
Italy
1 review
0 helpful votes
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Efficiency with attention
July 2, 2024

At Supermarket Italy I found everything I needed at a very competitive price. The service is efficient and the order was packaged with extreme care. And I'm happy to buy from an independent, family owned business

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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Pasta Order
July 1, 2024

Received my pasta order in a timely manner, securely packaged and undamaged. I highly recommend Supermarket Italy to any potential customers! Thank you for an outstanding transaction.

Date of experience: July 1, 2024
Arizona
1 review
0 helpful votes
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Great products and service
July 1, 2024

I found products unavailable anywhere else in the US and the shipping was fantastic. Everything was carefully wrapped and arrived in perfect condition.

Date of experience: July 1, 2024
Indiana
1 review
0 helpful votes
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So pleased
June 30, 2024

Nice selection, good prices, excellent packaging and shipping. Will certainly be ordering again.

Date of experience: June 30, 2024
California
1 review
0 helpful votes
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A+ experience
June 29, 2024

We received all our products quickly and very well packaged. We will be ordering more products soon. Thank you.

Date of experience: June 29, 2024
New York
1 review
0 helpful votes
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Always grand!
June 29, 2024

Great selections, prices, and promos! Too much bubble wrap and hard to break merchandise loose...But atleast nothing broken!

Date of experience: June 29, 2024
South Carolina
1 review
0 helpful votes
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Cold packs TOTAL FAIL
June 29, 2024

Two wedges of provolone cheese came to me as an oily limp mess. Took 3 days to get to me in 90+° weather. Cold packs were useless. Ended up throwing cheese out.

Date of experience: June 29, 2024
New York
1 review
0 helpful votes
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Qk and Easy
June 29, 2024

Came properly wrapped and protected against breakage….

Date of experience: June 29, 2024
New York
1 review
0 helpful votes
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Good food. Reliable delivery.
June 29, 2024

I'm a repeat customer. The requirements for their reviews are annoying.

Date of experience: June 29, 2024
Washington
1 review
0 helpful votes
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Great Experience
June 28, 2024

I will shop again. They have a great selection, great value, and expedient delivery.

Date of experience: June 28, 2024
Michigan
1 review
0 helpful votes
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Balsamic Vinegar
June 26, 2024

Very easy to place the order and the item was shipped quickly. The item arrived packed in plenty of bubble wrap and paper in a box large enough to
Adequately protect it. I couldn't be happier with the service!

Date of experience: June 26, 2024
California
1 review
0 helpful votes
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Great product and prices
June 26, 2024

They had the best deal on large tins of anchovies. I found other great deals on their site. Products were carefully packed.

Date of experience: June 26, 2024
New Jersey
1 review
0 helpful votes
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Good stuff
June 26, 2024

Pleasant shopping experience. Navigating website could be a little easier.

Date of experience: June 26, 2024
New York
1 review
0 helpful votes
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Out of stock
June 26, 2024

1st order made I received an email after 2 days saying "out of stock "

Date of experience: June 26, 2024
Florida
1 review
0 helpful votes
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My shopping experience
June 25, 2024

I love the place it has so much to pick from. My order came in very fast. I only wish that the amount to get free shipping wasn't as high. I will definitely order again, but I will have to wait to put in a big order. Loved everything I got.

Date of experience: June 25, 2024
Arizona
1 review
0 helpful votes
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It's so easy to shop on supermarketitaly.com! I find great products, the prices are fair, the delivery prompt, and the customer service - when I need it - is great!

Date of experience: June 25, 2024