Review of Swagbucks: Swagbucks helps me with my Amazon shopping habit
Thumbnail of user laurieh153
1 review
1 helpful vote
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August 17th, 2019

It is so easy to earn and redeem gift cards by using swagbucks for simple things that I am already doing online. I love how much I have saved on my Amazon purchases by using Swagbucks to earn gift cards.

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Swagbucks

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Overview

Swagbucks has a rating of 3.3 stars from 9,042 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swagbucks most frequently mention gift cards, extra money, and great way. Swagbucks ranks 2nd among Free Stuff sites.

  • Service
    311
  • Value
    309
  • Shipping
    209
  • Returns
    171
  • Quality
    283

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Positive reviews (last 12 months): 0%
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How would you rate Swagbucks?
Top Positive Review

“Appreciated for dedication and commitment over the years”

Joseph A.
8/30/23

Appreciated for dedication and commitment over the years. Swagbucks has been there for me, the best online earning sites I've ever seen. With different ways to earn Swagbucks and later convert them to actual cash ranging from answering surveys, playing games, shopping etc. Swagbucks is the best, I've personally had fun using this website and I can encourage others to make use of it too. And you can redeem rewards via PayPal, gift cards, coupons and other convenient means.

Top Critical Review

“Swagbucks.com is definitely a scam”

Lorenzo R.
3/30/24

A lot of big brands here have a low trust score and thats natural because customers usually leave a review when they are disappointed about the product they purchased or used. So I can't understand why 30000 reviewers would praise Swagbucks because they are "earning" one dollar a month for spending endless hours of their precious time to answer to hundreds of surveys. Unless they are chatbots. Me too, I have answered some surveys and only after completing them I was informed that I was not worth that 1 cent for my time. There was an offer to download the Monopoly Go App and earn 30 USD by completing level 101 within 30 days. I did that in 16 days and guess what? They tracked until level 71. I emailed them before the deadline about this issue, and guess what? They never replied. Swagbucks.com is definitely one of the biggest scammers and fraudsters online, so just don't waste your precious time for them. They make money thanks to you and they laugh at you.

Reviews (9,042)

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Reviews that mention popular keywords

gift cards (3310) swag bucks (301) customer service (231) fun way (193) spending money (150) gold surveys (34) customer support (34)
Thumbnail of user l.ravipinto
1 review
1 helpful vote
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March 30th, 2024

A lot of big brands here have a low trust score and thats natural because customers usually leave a review when they are disappointed about the product they purchased or used. So I can't understand why ******* reviewers would praise Swagbucks because they are "earning" one dollar a month for spending endless hours of their precious time to answer to hundreds of surveys. Unless they are chatbots. Me too, I have answered some surveys and only after completing them I was informed that I was not worth that 1 cent for my time. There was an offer to download the Monopoly Go App and earn 30 USD by completing level 101 within 30 days. I did that in 16 days and guess what? They tracked until level 71. I emailed them before the deadline about this issue, and guess what? They never replied. Swagbucks.com is definitely one of the biggest scammers and fraudsters online, so just don't waste your precious time for them. They make money thanks to you and they laugh at you.

Thumbnail of user stephaniet138
5 reviews
12 helpful votes
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July 16th, 2022
Verified purchase
• Updated review

I love Swagbucks. I've been using the site for several years and I've gotten hundreds of dollars in gift cards. There are many ways to earn swagbucks. You can take surveys, download and play mobile games, watch videos, submit store receipts, and more that I can't think of right now. Swagbucks are worth about a penny each and you can cash out for as little as five dollars and it doesn't take long at all to get there. I highly recommend this site to anyone who wants to spend a little time earning gift cards online.

Tip for consumers:
Take the surveys. They take a little time, but they pay out. I think it's the fastest way to earn.

Products used:
I use the site to earn gift cards.

Swagbucks is great.
August 3rd, 2018
• Previous review

I've gotten hundreds of dollars from swagbucks. It's great. I will continue using it for the foreseeable future.

Thumbnail of user davideg24
2 reviews
3 helpful votes
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March 28th, 2024

They have lots of surveys, but all are grossly underpaid. Moreover, often the surveys are not rewarded although they have been completed.
The customer service is non existent.
The only positive aspect is that when they pay, they pay relatively quickly.

Thumbnail of user zackarya6
1 review
0 helpful votes
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March 17th, 2022

I've been using this on and off for a little less than a year and I've already redeemed almost $1,000. Any time my activities didn't show as pending after being completed all I had to do was contact customer service and they usually needed some kind of proof but it would always get sorted out. Highly recommend Swagbucks. Great customer service!

Thumbnail of user mitchelb39
3 reviews
1 helpful vote
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August 27th, 2020

So it gets the job done but it's kinda hard to use if your just doing surveys and takes forever to get Swagbucks because the partnered survey websites always crash. Games are very reliable though. This week alone, I've earned 2000 swagbucks which is equal to about $20 if I remember right, and I have another game I'm working on that will provide 3000 swagbucks

Thumbnail of user lorrainea49
1 review
0 helpful votes
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November 9th, 2019

One of the best websites ever... can make a few $$$ quickly, which is fun, interesting and rewarding. Received PayPal payment within a couple days of redeeming my points. Would therefore highly recommend.

Thumbnail of user missya15
1 review
0 helpful votes
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September 6th, 2018

I still love Swagbucks but it seems our earning opportunities have been cut way back. I tell friends and family about the site but it's so hard to get most things to credit (most of my people use their phones as their main earning source) so my referrals don't even bother anymore. I have 3 people at work that want to join but I know they will get discouraged and quit so I tell them to wait until things pick up but it never does. It gets worse... and Swagbucks communication is horrible. I wish there was some organization and communication within their site but hopefully one of these days... Oh also I don't do any offers where I have to spend my own money because I'm afraid things won't credit. Also customer service acts like I'm lying when you turn in a ticket, so I usually don't bother even though some people get credit right away.

Thumbnail of user heatherd582
1 review
19 helpful votes
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October 30th, 2021

I've had Swagbucks for some time and have a very small balance. I used their link to open up a chime account then I would receive ******* SB. I did get the SB although it felt delayed. However, when I went to redeem them they locked me out of my account. I requested customer support through their website. It says normally 10 business days so I am waiting for a reply. This makes it appear they dont want to pay out.

Service
Value
Thumbnail of user peytons11
1 review
0 helpful votes
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March 4th, 2019

Although it's often difficult to get a survey that you can actually take and get Swagbucks for, the points do add up pretty quickly! It didn't take me long to get enough points to redeem a $15 gift card. The only reason I didn't give 5 stars is because it takes some persistence and patience to go through surveys until there's one that actually wants your demographic. Otherwise, it's great!

Thumbnail of user johnt3461
1 review
2 helpful votes
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June 2nd, 2022

I have encountered two recurring problems with Swagbucks recently:
(1) I have been completing surveys that congratulate me for answering all the questions but the activity journal indicates I was disqualified.
I contacted support about these problems but they say it's my fault that surveys are not completing. They give stupid excuses like "you have more than one window open". It's like they don't know the surveys opens in a new Edge window EVERY TIME you click on the landing page list.
(2) Too many surveys take three or four times longer to complete than the amount of time indicated in the description (like 65 minutes instead of 20 or 40 minutes instead of 10!)

Thumbnail of user angelam453
3 reviews
31 helpful votes
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August 6th, 2022

I've always known this site was pretty bad about paying you for the things you do there, but it was a couple bucks a month to use on amazon when ordering groceries, a member for over 12 years... but now they have gone way beyond a site I feel safe on... I sent in a support request to be paid for an offer I was owed... Next thing I know they want my driver's license and a photo recognition photo of my face. This information can be used against you some day if its hacked or sold to a facial recognition software company... they try to assure you that its safe but the company they use wants to store this info for 3 years. Umm NO. Why? I would not allow them to have this for minutes let alone 3 years... We have already verified our account threw the postal mail and also threw text on our cell phones. Why are they now wanting to collect our ID and photo... that is just not right and for the 3 dollars Im owed I will not comply to this demand

Thumbnail of user davidh3616
1 review
5 helpful votes
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March 15th, 2020

I hate how it will let you do almost a whole survey then kick you off or tell you you're going to get an amount and give you a different amount other than that it is a okay way to make a couple extra bucks but for some reason has a hard time hooking up to PayPal

Thumbnail of user jessicas665
1 review
1 helpful vote
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August 9th, 2019

I have mixed feelings about whether these guys are legit. They advertise promotions that are legit and say that they will honour points after they verify with their third parties. However, when you ask the third party, they deny such an agreement in place. Swagbucks then blames the consumer despite there being a technical error in their website pointed out and you have to point with them to reason with you by demonstrating the proof that they require. They respond back with the same blurb every time without reading your additional proof that the requirements were met. I do not know if I trust these guys. If you follow the instructions and prompts to fulfill your side of the deal and then they do not honour their side, you feel like you have been taken advantage of. That is not something that I would want to have happen to someone else so recommendation... absolutely not.

Thumbnail of user lisab377
1 review
3 helpful votes
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August 11th, 2017

Sick of getting 5-10 minutes into a survey, answering questions that I've already answered on my profile, then being told I don't qualify. Also regularly don't get awarded for daily tasks, web searches and online shopping.

Thumbnail of user cindik22
1 review
1 helpful vote
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August 27th, 2020

Swagbucks is great! By filling out online surveys, playing daily trivia games, and other small acts you earn real money! Redeeming your points is straightforward and easy. It takes a couple days from redemption to actually receiving your gift card in hand, so not instant but reliable and trustworthy.

Thumbnail of user seanb74
1 review
14 helpful votes
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May 6th, 2017

Joined in 2011 got hundreds of swagbucks a day for years. Now I cant even get any points searching. Also sometimes I would complete an entire survey and at the very end it says okay almost done just a couple of questions for classification purposes. Next thing you know your disqualified after spending an hour answering questions. I deleted my account 2 days ago.

Thumbnail of user shannona89
1 review
0 helpful votes
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November 1st, 2019

Swagbucks is great for anyone who uses Amazon and could use a few extra bucks now and then. I spend a few free minutes doing surveys every day or two build up my points and then redeem for Amazon gift cards. This has come in very handy on occasions where I really needed something but was short on cash. It's not an emergency fund by any means since it take about a week to get your codes but it's sure helped me out!

Thumbnail of user deel64
3 reviews
25 helpful votes
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June 14th, 2018

I finally quit swagbucks. Mostly it was due to signing up for credit card offers and not being credited them out while my CC was still charged. They hire incompetent people for their support team which never solves your issues. Honestly, don't waste your time with this site.

Thumbnail of user donaw12
1 review
2 helpful votes
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November 27th, 2019

I've been so frustrated, especially with the surveys, that I've given up and only do the daily poll and some company clicks. Nothing is more frustrating to go through all the questions on the survey and then be told they have enough of my profile, or I'm not eligible, etc. Watching videos also takes more time than they are worth. I think Swagbucks is a good concept but something went wrong.

Thumbnail of user rickw423
1 review
0 helpful votes
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May 24th, 2020

Swagbucks is fun, however, it does not care for senior citizens. If you are over 60, expect to be declined for the majority of surveys. Enough remain to entertain yourself and make a few extra bucks. I have mine all paid in Amazon Gift cards.

Thumbnail of user dianea50
1 review
7 helpful votes
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August 19th, 2017

I've used Swagbucks occasionally for over two months. I had no trouble getting my first two Amazon gift cards. When I had enough points for another they would not send me a pin. There seems to be no customer service at all. Other people have had this problem too I have seen on review sites. It looks like I can still donate my Swagbucks to charity which I will. And then I'm done with them. If you decide to use this site I highly suggest that you cash out each time you earn at the lowest level so that they can't shut your account without you doing tons of low paid work and then not getting paid. The surveys don't pay even close to minimum wage and getting pennies for watching videos is a joke. I'm not sure the videos would even break even with the cost of powering your computer.

Thumbnail of user avik5
Avi K. – Swagbucks Rep

Hi Diane, did you reach out to our Compliance team for help with the Pin verification. If so, please send us a message with your Ticket ID and we will pass it along to them for follow-up. As a reminder, our Customer Service and Compliance teams are two separate departments. Customer Service does not handle verification issues. Compliance tickets do have a 10 business day turnaround time. We do apologize for the confusion!

Thumbnail of user mikev124
1 review
2 helpful votes
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October 1st, 2018

Several attempts to sign up, then the stupid program does not let me log in. When I try to get another password app indicates it sends me a reset code but never works. KARMA is working for me not letting me access a useless application that just steals your time. Find other options. This garbage sucks

Thumbnail of user cherrys21
1 review
0 helpful votes
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August 21st, 2019

Started site years ago, think was 2008 - was member in good standing for many years - then one day - told "did not like taking surveys" and learned was banned from taking Gold surveys - now lucky to make $75 in one year - shows my desperation of financial need - that I stay - though hardly any way to earn - will never understand why this happened and why this cannot be corrected - really don't deserve this treatment - it hurts in multiple ways -

Thumbnail of user lce1
1 review
3 helpful votes
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December 12th, 2020

Swagbucks did get me $65 US dollars in Amazon gift cards. But it took me a little under 13 hours of survey time to get it. That's $5 an hour folks. I enjoy surveys, I enjoyed the rewards for my opinion. Just dont assume you can make any good money off this company. They are in it for their own profit, just like any other business and are not looking out for your interests.

Thumbnail of user nishantp
27 reviews
78 helpful votes
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January 11th, 2017

1) Swagbucks simply does not let you earn in any sort of way after the first 7/10 days... maybe a few months for others.
2) Points are never updated. Most of the contests, surveys, etc are a waste of time.
Wonder how the U. S government does not bring this site to justice. Also all those mobile apps just spam your smartphone/s.

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