Swap.com

I do almost all of my shopping online and live in the shopping capital of the US, NYC. I'm thrilled to have found Swap.com. I've shopped on their site about seven or eight times in a short while and have been very impressed with the quality of the merchandise, the selection and the amazing prices. I've shopped from their "New w/ Tags", "Like New" and "Good" product selections and have never gotten anything I wouldn't be proud to wear. This time I had to return two items as one was the wrong item and one was too small. It was easy, free and painless. I can't say enough great things about Swap.com.

This company is terrible. My petite 10 year old daughter wears a size 8 so that is what I ordered but nothing fit and Swap refused to issue me a refund. If you ever do have to return anything to these people say that it is because it was wrongly described. They will only issue a refund if they decide its their fault you can't keep something. But they refuse to actually check if a size is correct and refuse to fix mistakes.

I used to love Swap.com but I am continuously being sent clothing that is child sized but was mislabeled as women's. I have had to consistently return items because they were listed incorrectly. Also, while I understand their reasoning for slower shipping, I don't understand why it takes me more than a month to receive my items. My orders are always stuck at "processing" for weeks before they even ship. I love their site but currently have not been as impressed and instead quite aggravated.

I was searching the web for decent priced maternity clothing and swap.com came up. Id never heard of it, but the clothes were decent priced and 1st order was free shipping so I thought I'd try it out. My first order was 2 pairs of pants and they were actually in better condition than I expected. I placed a second order because I was so please with my first. I'll definitely be ordering more come spring and summer.

I do NOT recommend doing business with Swap.com. First, I sent in a box of clothes that took them over 2 months to process. Once they did post my items on their website, some of my items were missing. Realizing they were shady and that their payment structure was a rip off, I requested all my items get sent back to me. They never notified me that any of my missing items had actually been rejected and never offered me the option to get them back. By the time they realized what had happened, they had already donated my clothes. Basically, this company stole from me. I hope they go out of business so others don't get ripped off like me. STAY AWAY.

I just placed my 3rd order from them! There are some bargains and of course, some would be over-priced, especially if there are sales going on. But overall, I'm very pleased with my purchases! Not to mention they offer free returns with no questions asked (at least from my experience). It is kinda a pain for me to go out of my way to find a fedex drop box tho, but hey, its free. I'll definitely keep buying from them if I need anything.

I found a lot of really nice pieces in like new condition for very affordable prices. For what I might have paid for one nice outfit, I got 8 items. I love to be able to shop this way because it not only saves me money but it's an easy and very inexpensive way to be earth-friendly. It's a win-win!

I have been shopping with Swap.com for a year. My granddaughter is so well-dressed. I have been pleased with every single item that I purchased. Every item was clean and almost new. What a savings! They were shipped to us within the timeframe stated. These folks know what they are doing and I tell everyone about them.

Thank you, Swap.com.

I admit, I'm addicted to this fun shopping site. You only need a few bucks to do some shopping. Opening the package from Swap.Com is a real treat. I feel good knowing I'm recycling instead of buying new stuff and yet I feel I'm getting stuff new to me. What a win all around. My clothing budget loves me again!

Second order I received and was less than expected in fact disappointed. After looking closely at the items two things had stains and not just tiny ones. Also a top that had beads and shells sew on were all loose and comeing off. Had to spend one evening sewing them back on.So I guess second hand is second hand.

Bought a couple pair of sandals. The first set fell apart out of the box.
Both soles blew on first wear of second set while walking into church. It's like they've raided a good will box and are doubling the price.
Won't be in biz much longer

Found this place on line, so I decided to try it, cuz I get into the free delivery! It was awesome because I not only got free shipping the first time. But the clothes I bought were in terrific shape. Great place to shop, some items even had tags on them. My husband is a pretty big guy, got all name brand jeans for him for under 7.00..

DO NOT send in your clothes.

I agree with what other users say.

1. They randomly selected items from my box, and there were equally valuable items among the "rejected" items.
2. They listed so many of my items wrong, including a listing of a women's dress under boy clothing
3. When I asked them to review my box, they said they will contact me in 5 business days, then didn't. When I contacted them, they sent me a long yet contentless emails (stating how they appreciate my business, but not giving any answers to my questions).

I think that they reject items on purpose, and ask for a return fee so that people would donate their clothes, and they will sell them.

I love this site. I have only place one order from them and plan on placing more. I was able to get my son (who was 3 at the time) his entire wardrobe for under 70 dollars. Most of the items were sets, which really gave me my money's worth. I ended up with all of the popular clothing brands and received them in such a great amount of time. They were all individually wrapped and if I wasn't paying attention, would have thought that I had ordered them new. I have yet to sell, but am waiting on my bag at the moment, so I will update on that. This is the only site I go to for my children's clothing now.

I sent them a lot of maternity clothes(used like new), kid clothes, and toys. I have to say that most of them are nearly in excellent condition and ok brand like GAP baby-kid. My daughter wore them just a few times some of them never worn but no tag. I stuff them in one box. Weight over 70 lbs and guess what.? Most of them. 3/4 of my items were lost.
They listed some of my stuff at the beginning and I was told that. There will be more lists on the web site... but it never. I tried to contact them few time asking about the rest of my stuff. Finally, the third time they replied me. And said they would locate them and in the next day. I got another email. Said. They lost them but they would give me $50 instead for lost items. OMG! That's box was super big. It was over 70 lbs. all of them are in the same box. How could that be. That you lost some and can list some? I was so very disappointed with this website. No more business with them. Never and ever again.

I have bought clothing on many different websites and I have to say I'm honestly most pleased with Swap. The website is user friendly and the browsing options are limitless. I bought jeans and PJ's and they were shipped fast. Items are all clean, folded neatly in their individual wrap. I was really impressed with the quality. I had one item to return due to a fault of my own, basically and it was handled without any questions and my bank acct. Credited most promptly. I referred my family and friends. KUDOS to the people running this business

I found this website from a buzzed article and was skeptical at first reading reviews and just the overall site itself. The prices were surprisingly great and almost too good to be true. As a buyer I decided to make a small order just to test it out, and it worked great. Shipped quick and item look exactly like in the picture. Made 2 more orders and both came just as good. I have not had any experience selling on this site or trying to return items so that I cannot vouch for. I think, with these prices you should expect not to return items so overall a great experience. Use code "SWAPSHIP" for free shipping 6-22-22

I recently purchased 4 dresses, all that I consider to be very good, quality brands. They arrived quickly, and appeared unworn! The best part? 4 dresses for under $40.00! I immediately placed another order. Same positive experience! I'm amazed!

For my first order from swap.com, I ordered a colorful quilted backpack/purse for a very reasonable price. It arrived promptly, nicely wrapped, and in great condition, as described. I will definitely be using this site again in the future.

I got so many items from swap.com. I love everything about Swap.com - great price, nice service, fast shipping and it's free shipping if your order for $50 or more! Thanks swap. Com for a great online business!

I used to love to sell on Swap. Not anymore. The fees are outrageous now and I can hardly earn any money. A year ago I could make a couple of hundred dollars a month. Now I am lucky if I make $10. Not kidding! The last box I sent in got so many rejections that I will never use them again to sell. It was like they stopped half way through the box, decided they were done working for the day and tossed them to the rejects. There were no stickers on them indicating what the issues were. It seemed like they didn't even touch them. And what are you going to do about it? There's nothing to do. You can't even see what the issues are until you get them sent back to you. Entire site seems like a total scam anymore. I quit selling and buying from them. No more. I went to Thredup instead.

I had good luck with my first few purchases. The last one... will be my last one. The description of the clothing items was wrong (in terms of fabric and style). I even went to the company websites to make sure that the tags in the photos matched the styles I was seeking. Yes, these items are used/pre-owned; but, I like a deal (though, prices on this site are pretty high and shipping runs $5 per item). Satisfaction guaranteed or your money back. I got the items and immediately knew they were off. I followed the return instructions. Immediately packed them back up and shipped them off. After a week, I was notified that I got half a refund and the other half was store credit. I don't want store credit. Too bad. I'm stuck with it. So, in a nutshell: Buyer Beware. Stick with your local thrift store. If you want something brand name, try a discount store.

I found Swap.com by accident - and I'm glad I did. I've ordered from them twice so far, and every item was in like-new condition, even though the description for most was listed as "fair". I couldn't find flaws or stains on any item; after laundering, everything looked brand new! Every item was exactly what I expected, what I'd ordered. Prices are very reasonable and my order arrived in good time.