Swap.com

I ordered baby items have everyone i ordered and they put idem i didn't order in my order. I disputed it and they were closed but got things not mine together and sent out. Terrible untrusted site look up 8 untrusted retailers there number 1. They don't have product they advertise and send other items in there place. Thank god for pay pal.

They have a ton of options in all different sizes, colors, and brands! I literally shop there at least once a week!

I HAVE NOT sold to Swap, however. This review is of their site from a BUYER'S perspective!

I have been with swap since it was a media swap site. It went through several changes from ripping off at its height with you sending in a box full of
Clothes and getting a fair amount for your clothing based in the prices you set. Now swap
Keeps 80%of most sales. This is because they now control and set the prices. This compounded with the fact that the suresell feauture, which used to allow you to sell your item directly to swap for a lot less, is now down to about a dime per item.

I know
I accepted the terms but swap ensured me the new model would be more financially beneficial. I'd be better off donating my things. It seems to me that swap now has a means to incentivize the sure sell feature by offering such a low commission. I wonder what they're doing with all our nice clothes they offered us 1" cents a piece for?

I was searching online for clothing for my grandchildren in Europe. Everything they needed was out of season and difficult to find; out of despair I typed into my browser exactly what I was looking for. Up popped the usual stores that I had already checked out along with SWAP.COM which I had never heard of. So I ventured to the site, and immediately found several of the items I had previously & unsuccessfully looked everywhere to locate. I was so excited, I sent a link to the site to my children to check out for the grandchildren and they also were so excited the perused your site for quite sometime!
Thank you for this GREAT idea!

I have sent many boxes to swap, the items that I send in are barely worn clothes that my son grows out of before they can really be worn. The last box I sent was one of the few that didnt have new with tags items in it and of course swap rejected the box and charged me a $10 fee plus they are still collecting inbound freight charges on top of that. If the clothes you send in dont have tags or aren't super high end you get hit with fees. Just for example the items I sent in were things like Under Armour, Nike, Ann Taylor, Levis... so they weren't cheap items. Customer service send a generic email saying they would take note about my experience and that's it. This site is such a RIP off I dont not recommend.

THEY STOLE MY GOOD clothes I sent years ago! I HAVE NOT SEEN A DIME or heard from them! They lie and bs and take your items. There is no consigning. They just steal and they're gone. I hope you're smart enough to shop online elsewhere. Use retail stores only. Not sites you can't go to.

The worst ever experience
Never sent messages
Took entire giant box clothes
After sending several emails sent message items still being processed
No message
Finally after 2 months sent email where are my clothes?
Oh we gave them away
No message to either have them sent back to me no tax form
Better to give your clothes to a charity than let this crummy place

I first purchased a few items for my 5 year old daughter with Swap.com, and I was completely impressed with the wonderful quality and great condition the items were when they arrived. My daughter loved them, and thought they were actual all NEW items, because they looked new, not used. Then I shipped them ALL of my maternity clothes to sell on Swap.com. That was so EASY and hassle free! I have pretty much sold all of my maternity clothes. A few weeks later, I placed a second order for my daughter (mostly skorts) to wear this coming spring and summer. She was absolutely thrilled when she opened the box. If it wasn't January and 30 degrees outside, she would've had them on! Swap.com has saved me hundreds of dollars, and has paid me money for maternity clothes that would just be sitting in my attic. I love SWAP.COM!

I sold and bought on SWAP last year at the recommendation of a friend. The items I sent in were not brand new, but in very good used condition. I kept track and several were rejected, but I expected that. It took 2 months for me to receive notification that it was time to price my items. That bugged me a bit, but they were sorting and taking pictures and i certainly was not the only one. I have returned items and received my credit in a timely fashion and the money earned was posted to my Paypal account. There were not problems that I was aware of. However, this year when i wanted to send another box 7 weeks ago, I found that the site was shut down for inbounds and has been so for the past 7weeks. So, I am not sure what is going on and this is no way to run a business.

Oh my gosh, I am so relived I came here. They were stealing my clothing too at first I was assuming maybe it will process later. Due to the amount of time but then I notied my designer items never made it. I sent in alot if brand new Kate Spade and then brand new Birks never made it. They had the nerve to tell me, If I did not feel comfortable sending it in then I should not of sent them. I was speechless but the other items made it through to processing. So I asked if they have cameras and of course they said no

I found Swap.com while searching online. I have a new, wordrobe! Designer names, excellent quality, fast relable shipping and if i recommended others can earn credits. I could spend hours shopping here. I have made many purchases and love them all. Thanks Swap.com

First time buying here. Sizes vary greatly among different brands and none of the pants fit me. In addition, 4/6 items looked very worn out. I tried to return them for a refund but the return was automatically processed as store credit. I called the customer service and they tell me that THEY DON'T GIVE A REFUND unless the items were sent damaged or incorrectly. So, even after trying this store once and realizing I will not buy anything from this store again, I will never get my money back. I believe this is a SCAM making people try buying things from them, then once you spend your money, they profit regardless of product quality or your satisfaction. STAY AWAY!

They have nice stuff. I have added them to my list of online stores.
I usually buy from new4her.com since they sell used clothes and new clothes too but I was happy to find swap.com recently too! Now I have 2 favs!

I liked Swap.com when I shipped them my first box two years ago. Now I do not like their new policy. 1. They set the selling price too high. 2. Some of their staff abuse the loophole of the policy of the rejected items.

Swap.com will not show the pictures of the rejected items to the seller if the seller selects to recycle them. Some of their staff could just take some items for their own use but claim those items were rejected after their inspection, and those rejected items were gone for recycle.

I sent them 2 boxes recently. I found 4 AF girl's clothes were rejected in the first box, but I know one jacket was in very good condition because my daughter only wore it a few times. Among the rejected items from 2nd box, there are two brand new items in the original packages, one pair of Ann Taylor brand new pants. I did not see any reason that those 3 items could be rejected. I only can guess they were stolen.

I used to actually be able to make a living doing swap. However, theyve upped their percentage rates of what they get it with no benefit to the seller whatsoever. They keep shutting down so that you cant send boxes in, limiting the amount of boxes you can send in. They say theyre going to give you an update they never do, change policies without updating. This company used to be five star company, the only reason I didnt give it one star is because Im hoping that they improve their service

I send in fresh washed cloth and shoes I never wore and never got a dime. Never got an email or notification and when I checked on it I was told they had an odor. How can something that is freshly washed or never been worn smell. BULL

I first purchased a sweater shrug and dress. The shrug was too small so I asked for a return label. I was told to keep the shrug for my inconvenience, but was issued a credit to my credit card the next day for the amt of purchase!
I ordered four more dresses; two fit, two were too small. I was immediately emailed a postage pd return label and a fed ex tracking number!
I definitely will purchase from this site many more times!

This is such a great site, and this is a great way to save money on great products! Everything came clean and fresh, and everything was carefully packaged separately. They have a ton of things to choose from. They have lots of ways to search and find what you are looking for... From New With Tags, Like New, Good Condition, and Fair Condition... to Children's Clothing, Toys, Baby Gear, Maternity Clothes, etc. I would definetly recommend this site to moms and dads, other grandmas and grandpas, to other family members, and friends! Enjoy "swapping"!

Not sure who is educated or not educated the people who shop there or the people who run the site, their prices are very high, I raised all my children on resale and no way would I pay $3.00 for a Garanimals top, they are $3.88 new, come on not everyone out there is that dumb, Gymboree clothing all has dates 2015 line is going to be worth more then the 2005 line but they do not disclose the dates on the Gymboree line, Childrens place clothing is cheaper new on their website then used on this site, educate yourself people or be ripped off.

I have ordered from swap.com 10 times. This is the first order that had a problem. I ordered a pair of shorts that stated the size was Youth size 8. When I received the item it was actually a size 5. Which will fit my son. I do not feel like going through the hassle of returning the item. So now I have a pair of size 5 Nike shorts that are useless to me. I hope in the future that swap.com staff pays closer attention to the size and lists them correctly. This will stop me from ordering in the future. Just disappointed that closer attention wasn't paid to the size. I would like to be reimbursed for the mistake just don't feel like I should have to return the item, wait for it to be received by swap.com then have to wait for the credit. Why should I have to go through all of the trouble when clearly the whole situation could have been avoided had their employee paid more attention in the first place.

I have purchased several orders from SWAP the past two months and everything I have received exceeded my expectations! Beautiful clothes and shoes (most were brand New with tags) at deeply discounted prices! One item was too large, the return was very easy and I received a quick credit to be used on a future purchase. I LOVE SWAP!

I purchased a shirt at a great price, even w/S&H. When it didn't fit I wrote in a review that it wasn't worth the postage to return it. SWAP wrote to tell me that returns were free and instructed me how to get the free return label. Done! I really appreciate that someone took the time to respond to my review and set me straight. I will be shopping more at Swap.

About a month ago, I saw an advertisement on a social media site about Swap.com and I ignored it. A few days later, I saw it again. I looked it over, and was frankly was a bit skeptical. A few days later, I saw it again, and figured that I would try it out (after all they were offering a complete refund if I wasn't happy). I thought I might buy 1 or 2 polo shirts. I bought 7 and the week after, I bought another 3. I love Swap.com. Give it a try; you have nothing to lose.