Swap.com

I have saved so much money getting my grandson's clothes from Swap.com that now he has more than he needs. I will keep buying from Swap.com because they give good service and have great used clothes.

I now have jeans i can wear & that actually fit on top of that got them at a price i could afford being a single mom of 4 & buy for kids before i buy for myself ide recommend this site to anyone

I just received items returned to me. I NEVER ASKED FOR SWAP TO RETURN ITEMS--WHAT GIVES? Also, box sent to you March 23 shows zero items listed, but box sent after shows activity. I have noticed every time you changed hands rate of commission changed. How convenient the breakoff now is 8.01- for 15 per EUcent-commision. I notice a couple items of mine sold for 8.00 so earned 1.20; Some items I sent were New with tags--like white shorts. I am a premier seller, but am going to use local shops to sell or threadup--MIGHT EVEN TRY EBAY.
DISGUSTED one now. Also my last email to you weeks ago never got a response. I am looking for a local consignment shop or will try THREADUP.

I have ordered many items from Swap.com and love this store. The clothes are in great shape, cute and neatly packaged. I would highly recommend buying from swap.com
Sandra

Am very happy and pleased with the outfits that I found for my kids this Easter and very affordable. I will be coming back again and shop more in this drift store on line in the near future

I love this site it makes my life so much easier. You can get so much more here instead of going to the store and buying stuff. Plus its much easier than taking a toddler to the store.

swap.Com is a reliable source for shopping for used children's clothing! I always know that I can trust that what I receive will be in good condition and just what was described!

I was happy with this company when I was buying from them. Really happy. They even refunded an item that didn't fit.

Then I sent them a box of my stuff to sell. Really nice stuff. Cost $8.90 to ship but i should make enough to cover that and make a little profit. (I thought)

First tip off that something was wrong is that they rejected an item I was almost positive had no stains but they said it did. But I figured maybe they saw something I didn't. Then I was notified I sold my first item. I was so happy. So it sold for $4 and I got $1.50. I was ok with that as they did all the work putting it on. Then I also sold 2 other items. Yay! Ok now wait for the pay of $6. Well I get a notice I was going to be paid... I thought. I click the link and it says, I earned $6 but fees taken out $6! What? So I made squat on that so far? And my other items will probably end up the same way. So I deleted my other items and had them send them back to me. (Had to pay $5 shipping.)

So I paid $14 in shipping (all together) for them to sell my stuff and they made a profit! I lost money! SCAM! And so much for buying. I'm not buying from them either. It doesn't go to the people who sent the clothes!

First time I used them everything was perfect... the delivery, the description the quality. I will continue to go to this site before all others which are similar.

What a garbage website. This is a great idea executed by untalented amateurs.

If you order here, you will never know if or when your shipment will arrive.

This site falsely advertises prices. Items in cart will change price when you go to check out.

I spent 2 weeks adding stuff to a cart on this site. Occasionally there would be items that were bought by other people and it would tell me in my cart they were no longer available. (I understand this completely, no complaint.)
My complaint is that one of the items I put into my cart was priced at $3. It remained in my cart still stating it was $3 for a week. When I had finially found enough stuff to qualify for free shipping I proceeded to check out. When I did so the price of my $3 item changed to $14. I was confused. I went back to my cart and it was still showing the item at $3. I emailed the company asking them to fix the pricing error. They told me there was no error, and that the item was supposed to be $14.

After I posted this review (originally with 1star) I was contacted a member of the Swap staff via message through this site. She offered to send me the shirt to make up for my confusion. She also said the pricing error is because people can swap clothes and change prices without it changing in your cart. I advise that if you shop on this site you check out immediately to avoid prices changing on you.

Great swap site! Actually I use the "Media" website (www.swap.com/books) because it's for swapping books, music, movies and games. This website enables me to swap books, music cd's, dvd's and video games with others from all over the country. Swap.com/books facilitates the swaps: 1) I add to my list "Items I Am Willing to Trade" (there is a database of items that rivals Amazon), 2) I add any items I WANT on "List of Wants," and 3) The system matches items to everyone's wants and trades, usually as 3-way swaps.
This site is awesome and I have saved tons of money by swapping books instead of paying for them. You have the option to print out a generated label from Swap.com, which adds to the balance, and each month on the 23rd they charge it to your credit card or account (about $3.21 per book, because of delivery confirmation); OR you can opt to use your own postage. I use my own because Stamps.com makes it much cheaper to send and Delivery Conf is much less.
The only downside to this website is that some people decide not to use Delivery Confirmation, which is supposed to be a requirement, and then the package cannot be tracked. My packages always arrive, but someone should really monitor the users who don't provide Delivery Conf, because they try to get around the system by being lazy.
GREAT SITE!

I was amazed at the quality of the clothes that I received from SWAP. The clothes were exactly as described. They looked brand new. The prices are terrific. The customer service is top notch!

To the party that responded to my review of Swap.com:
You're apology means nothing to me since I know that it's not sincere - it's for business interests only, so spare me!
I know of your "policy", no need to cite it! That your company won't return store credit to someone who is moving out of the country or simply DOES NOT wish to do business with you anymore is Shameful! YOU DON'T GET TO KEEP THE PRODUCT AND THE CUSTOMER'S MONEY AS WELL! That's called theft!

JHowever, I will say as an update, that once I informed your manager that I was contacting the Customer Protection Division at the State's Attorne's Office of my state about your refusal to refund my money, somehow Swap.com was MAGICALLY "able" to refund my store credit to my credit card! How very interesting!

You are scammers and you know it, so save the B. S.
Thanks to social media though, the word is out about your shady business practices, so I hope that many more will steer clear of doing business with you!

I have bought from this site several times and each time I am more impressed.The clothing is always better than I expected. The savings are great I have purchased for myself and my grandkids. LOVE IT

I have been selling with Swap.com basically fro the beginning. The payouts were really decent. I would send a box and get it processed fairly quickly. In 2017 they starting changing their policies after they started growing a lot I believe. When I finally sent a box to them in November 2017, it did not get processed until February 2018. This was after emailing them to find out what was happening with my items. They finally priced them okay and rejected about one third of the items. One day I decided to have the rejected items returned to me. I did not know the policies had changed. Long time customers should receive some notification when they make changes instead of being blindsided. I recently went to check my items again a couple of days ago and could not could not find my rejected items. To my horror, my items had been donated. I never knew I had only 14 days to retrieve my rejected items. I could have sold my items myself! Now I am having some of my pieces sent back to me. I would rather not do business with them anymore. You do not give a person's items away without letting them know especially when you a taking most of their money and you lie about the processing times of customer's items.

I got Adidas sweat pants for my 10 year old and a Lucky Brand t-shirt for myself. Good prices and clothing was in great condition. I spent $22 overall and felt it was a good buy.

I ordered a beautiful Minnie Mouse toddler robe and it was perfect, also very hard to find, it came super fast and was very reasonably priced for the quality of the robe. I love this site.

Easy to navigate and order from website. Orders are filled and shipped quickly with no problems! Used this website multiple times and always happy with our finds!

I have bought clothes from Swap.com and have been very pleased with the items. The clothes are clean and in good condition.The website was a great find.

I always have a positive experience whenever I order items on Swap.com. The items are as described and the delivery is quick. And lots to choose from.

I stumbled upon this website looking for inexpensive maternity clothes, and I was pleasantly surprised with what I found. I feel like I've found a gold mine!

I love the ease of the online shopping with the prices. I was very happy with my purchases and items i have sold the fees are a little high but not to bad.