Swap.com

I have purchased over 50+ items here, with only a few problems (womens coat ID'd as a mans and a couple of bizarre size issues, all of which were resolved). Definitely recommend this as a place to buy things.

I can't say that about the other side of it. I only sent in one box and after four months got a 91% reject rate, with issues like "Stained" - on items that were never worn.

I sent several kids clothes and some women's clothes. They were all clean, in good condition and free of stains. It took 3 weeks from the day they received my box to post the pictures for me to price. They only accepted 10 things and took a picture of a pile of clothes and marked it as rejected. Two of my sisters are unpacking the boxes they were going to ship. It's not worth your time or energy to go through this website. I read their acceptance criteria prior to sending my clothes, but it made no difference.

I'm a happy Swap.com customer. I bought some cute dresses on the site recently! Not only was I excited that they were really inexpensive & looked brand new (great condition), but also how cute & unique they were. There's so much to choose from on the site so you're bound to find something you love!

I have also sold items on Swap.com & been very pleased with the results. They allow you to set the prices but also give you a suggested range which is nice for someone like myself who's new to consignment. Also the site pays out for sales quickly through PayPal!

Overall I've been very happy with the site & would recommend it! I feel like they have high standards for acceptable merchandise & accurate ratings of condition, so I feel comfortable buying. It's also an easy way to clean out your closets & give someone else a chance to enjoy something you no longer wear! Box it up, ship it off with a prepaid label, set the price & forget about it!

The items I purchased arrived even better than described. Prices were even less than local thrift stores without having to leave the house. All of my clothing items looked brand new, and the packaging was just right-not too much, not too little. This is my favorite new site to shop for pre-loved clothing. Would love to see more functionality on the mobile app (the ability to see and track placed orders) and a few more pictures of the items particularly of the brand/fabric content tags. Also, the search function/item specifics/titles could be a bit more specific to make sorting/searching for items easier. Very happy with my purchase and will shop here again!

Do not believe the better reviews. They are fake. This company used to be fine, but no longer.
They currently owe me $70 for an order they randomly cancelled but kept the money for. No email about it, no contact whatsoever, they just cancelled the order for no reason and kept my money. Customer service is absolutely heartless and does not care even a little bit. Save yourself the grief of dealing with these people and buy from a real shop, in person. They also use the absolute cheapest possible rate with FedEx, so their packages are always late. Seriously, every time. They just don't care about you in the slightest.

This used to be a good thrift shopping experience. Now the site has gone way downhill. Most of the clothes are barely donation quality. The only ones that are halfway decent are way over priced. And you have to search for hours to find a decent cart full, which I did only to find upon trying to check out that all of the items were "no longer available". Hours of time wasted because they no longer update their website apparently. Awful experience! This is the second time it's happened and the last.

I am extremely pleased with the quality of clothing I've received! The prices are wonderful, and standard shipping is really fast! The clothing is packaged very neatly. I did have 2 items out of 3 orders that were larger than what was advertised, but I resold them and made my money back.

There is a reason that company has so many one star reviews and all of it is true. Was with swap from the beginning when it just kids items and it was great but that was a long time ago. Processing took forever like months and they rejected any and everything. You can not trust what they say anymore as the policy changed all the time especially when it comes to payment or storage of items. Complete waste of time now there are much better options than swap.

I have a wonderful three-year-old in my home daily. I am always amazed at how quickly she grows and love to shop on-line at SWAM.com. They always have what I need, they are quick and the prices are very reasonable. I have found everything from shoes to coats. Our little one grows so fast and she is very tall, everything has always been as described and just
What I wanted. Try them and you will be hooked on this fabulous way to buy clothing for yourself or your wee one!

From the selection of products down to the shipping... not to mention the bargain pricing... everything is wonderful.

The clothes (I've ordered 99% dresses so far out of 3 orders) were clean and perfectly packed, and the shipping was a lot faster than I had guessed.

I just have to temper myself now and not open every email and then end up with more items than I have a place to store them... lol.

Great service and obviously a very efficient crew.

First, there is a $10 coupon and free shipping... so I tried it, and I'm glad I did! They have a huge inventory, great prices, fast shipping. The items I ordered were packaged in a professional manner... and guess what else was in my box? Another coupon. I've been a customer now for approximately six weeks, and am working on my third order. Check it out!

My Wife and I have placed three orders with Swap.com for a variety of items ranging from a plush Dragon & two toys in their original packages, to baby/toddlers outfits, a pair of boots, women's shirts, men's shorts, a blazer, and a man's short sleeve shirt. I have so far been pleasantly surprised at the quality of merchandise and the accurate sizing of the clothing on the first two orders. Just placed the third order today so time will tell, so unless the third order is completely hosed up, we will continue to purchase from Swap.com. I have had limited to no expectations regarding Swap.com other than if the quality of merchandise met or exede to quality of clothing that I occasionally by at local Goodwill or Thrift Stores then my wife and I will continue supplementing our second hand shopping with Swap.com

Awful!
You WILL average around 10.00
For a large full box of clothing.
If they sell your dress for 8.00. You will get 80 cents. They then add many fees. You will end up receiving 10.00 maybe 15.00 if u r lucky.
Better

But swap.com will have made a few hundred on your box of clothing. They make millions and the owners do not even live in the U.S.
You r better off taking your items to your local consignment stores. I make more that way.

I love this website, and I won't shop anywhere else, before going to SWAP.COM 1ST! A fantastic online consignment retailer, with name brands at ridiculously low prices. Everything shipped to me was in great, practically new condition and clean.

In a previous review I was unhappy about the delays and professional sellers crowding out the "mom and pops" but now selling has gone on to an even lower level. They take so much of the profit it is not even worth it. I got a 1.20 for a new w/ tags pair of kids pants and everything that is new w/o tags they mark as Fair Condition. It burns me that they get a way with this and that I get to read the business articles that shine a sparkly light on the founder of this company when really there are A LOT of peeved sellers out there. I've stopped sending boxes in because that is what they seem to want given their new policies.

I ordered some boots. Sept 11. Still nothing a month later. I wrote them six times. No response. They blame Hurricane Ian. What was their excuse before? I think they lose things. Or they have things posted that have already been sold. They need to get their $#*! together. I could not contact ANYONE. I asked for a "refund". I THINK they have processed that. They better not charge me ANYTHING for an item never received. They need to have an easier communication system, and organize things better. Otherwise, I like their clothing. I find unique stuff there. Better quality and much cheaper than ThredUp, who actually have a person you can actually talk to. Is crap customer care service the price we pay?

I love this site. I buy (and now resell) clothes for my 16 month old son there. The customer support is excellent, they have so many options available, and the way you can filter searches (once you get the hang of it), makes it much easier to find what you want. I've found some great things for me as well, but I especially love this site for buying clothes for my little guy.

This was I place I have been using for years for my son, and sometimes my daughter. (My daughter is older and finding her clothes on here has become harder. I've been noticing as they grow their prices have gotten higher and higher, and today as I said hey I'll look at their toys because of the holiday I was shocked. Toys that claim to save you 60%. Like a little people zoo talkers flamingo $10 on swap.com and $4 at fisher price, and $3.96 at wal mart. My pal scout on sale now at wal mart for $14.96 reguarly $19.99 and at swap.com it is $26.00 again saying you save I believe this one was 10%. Such a disappointment considering I was faithful to buying clothes for my son from here, but when you over charge this is insane. The clothes are what I always buy, again their prices have been raised, but this seemed the easiest way to now compare how bad their prices have become.

I loved my experience with Swap. I found new and almost new clothing for much less than you would pay anywhere else. Everything I purchased was exactly as described and photographed. The website is easy to figure out and you can narrow your searches to be very specific. I am an avid Amazon shopper but I will check with Swap before I buy from Amazon because you cannot beat the deals! Thank you!

Continuing from my last review... they now have a must have 80% acceptance box rate (i. E. If you send in 10 items, 8 items must be accepted. If you have 7 items or less accepted. They will charge you a fee. I guess they have too many boxes being sent to them and this is how they are trimming down their intake volume. So not worth the time or energy. Your better off selling on other sites.

It has been 3 weeks since I ordered and it is still being process, no reply from customer service or update. Ordered from Thredup last week and already received my package couple days ago, how long does it take to pack and box up couple pieces of clothing?

I am so pleased with my purchase from Swap.com that it is hard to put into words. They have such a variety of clothing that i didn't finish browsing and I have already started working on a new order. They shipped fast, the descriptions were perfect! I was very impressed with the condition of everything i bought! I so recommend anyone to visit swap.com. The prices are unbelievably affordable! I'm so glad I found their website! THANK YOU SWAP.COM!

It is possible to find some good deals but it looks like the prices have increased. $15-$20 for a used Gymboree dress that is only $12.00 at Gymboree.com is ridiculous and unfortunately most dresses are similarly priced. Nobody should ever pay $10.00 for a used Faded Glory dress.