Swap.com

Swap.com has been a game-changer. Their inventory is extensive and they have good filtering options. My items have always been clean and packed nicely. My favorite part is the free returns- the process is easy and quick, I send back what I don't want, and use the store credit or Paypal cash to try again. Excellent prices too, I recommend this site whenever I can.

I love this site. I have ordered several times in the past 2 months. Great clothes, good condition and great prices. Easy returns on items that don't fit or I don't like. Return label provided. I don't mind store credit- it gives me a reason to shop some more. Great bargains and great service.

I have been shopping with this site for quite awhile now... Their clothes are very affordable, and of good quality... They offer a great variety of brands with a "Great" price... If you are a shopping Diva this is the store for you, especially if you have to watch your budget. The shipping is quick and each item is packaged separately and very neatly. And unlike the area stores you can return items that doesn't fit with no charge. They completely live up to their customer satisfaction/hassle free returns. And least but not last Customer Service is a 10...

I purchased two jackets and three sweaters from Swap.com. Everything came as described super fast and the items were a great fit. I have already recommended this site to friends and I will definitely purchase again.

I'm an avid shopper with swap.com. But recently have noticed a big increase in the overall prices of items. 10$ and above is pretty high for items that are used and definitely not laundered. Currently looking to spend a couple 100 but waiting for prices to drop at a more reasonable price. Disappointed currently.

Search engines describe Swap as one of the best places. Be aware that they may sell you stolen clothing items. There were a few bags that I shipped with a return guarantee. Likewise, they charge for shipping the bags, only pay 20% if the clothes are sold, etc. I send them expensive winter coats and shoes in hopes that if they sell them, it will cover the expensive sales fees and the like "shocks". Unfortunately, their employees stole all the expensive items I sent to Swap. That's when I filed a complaint with the BBB. They can't seem to do anything about it, so they closed the case. I would like to say that Swap is not a company worth dealing with. They only want people to buy from them. However, they don't treat all people the same. There is something un-American about them.

Swap has changed my life. Most likely, I will primarily do all of my shopping on Swap. Maybe 10% chance of another shopping method. However, it's awesome that I can submit clothing to swap and find great pieces of clothing. I have received incredible pieces and many times they are new with tags. Thank you, Swap! I'm a stroke survivor who lives on disability and you have made me look like a million bucks!

I just received my order from Swap.com and was very surprised that my one of the items was brand new, neatly folded and packed. I definitely will be shopping more at Swap.com. I
Appreciate being able to buy quality clothes for such bargain prices!

Robbers... Swap does not even review the stuff in box... I am sure they use it privately to make money. Payouts for items are foolish. 80 cents. They just charge you fees and fees and again fees.
Planning to open a sue against swap.

I HATE clothes shopping for myself or my teenager. Nothing worse than having to stand there going through rack after rack trying to find something I actually like and then have to go try it on. Shopping isn't any better when it comes to my teenager. If he needs shoes, of course, he wants the name brand expensive ones. If he can't find something (in my stated price range), I want to leave the store. He wants me to at least buy him SOMETHING! So much easier to have him sit down with me and look through your website. I don't have to drive somewhere only to find they don't have something me or my son likes or can afford. Wish I would have known about your website sooner as far as the closet clean out kit and being able to sell the stuff we already have in the closet. I keep giving away clothes; some of which my son never wears! I will be cleaning our closets out again soon!

I was a little nervous buying used clothing on-line. But upon opening my package my fears were put at rest. I bought quite a bit of maternity and a few dresses for a couple of my girls. The clothes were individually wrapped, very clean, and neatly folded. We tried every piece on and the sizing was perfect. I checked every seam, and there were no hidden flaws. This site just made shopping for this busy mom very easy and affordable.

I've shopped (and sold) at Swap for several years now. I love being able to hunt for bargains. As each listing is priced by the person who sent the item in, the sellers have complete control of their pricing. Some are reasonable, some are not - just like at a consignment sale. And like at a kids sale, the items that are priced the best go quickly, which is why it's fun to shop frequently, as new items are added all the time. I like to search by category and then by price to see what's available, especially on the free shipping promos! I've gotten tons of books for the kids (awesome to be able to search for a favorite author), clothing for the kids and now for myself with the new women's offerings. I like it when the tops and dresses are pictured on a mannequin, it's much easier to see how they might fit. A couple of times I've ended up with an item that didn't match the quality described, but the return process is fairly painless and I was always refunded.

I worked at swap.com. Thought the truth should be known about what they actually do with your items sent in that are rejected. Their website states they donate them, right! They dont! They pick through them and resell them! So now their making a double profit. First off the clothes you send in and are actually accepted, then off your supposed rejects!
One of the worst companies!

Like many of the other reviews, this site use to be good. Once they changed the rules the company just steals your stuff. You would be better off donating to Goodwill for a real tax deduction. If anyone has found a new upcoming store that is like the way Swap.com use to be, please post. We have stopped sending items to them and are just waiting for them to give off our items for pennies on the dollar like a auction house.

I have now tried the Swap.com valet service several times and I have to say I'm impressed! I've traded gently used clothing that my kids have outgrown for clothes they actually needed. Everything was in great condition and it was so easy. I keep getting money in my account from clothing that keeps selling little by little. I'm looking forward to packing up another box of clothing that's been outgrown so I can get my kids some nice clothes that fit them!

I hope you GOT the title! Swap.com. IS the place to shop for quality, service, AND GREAT VALUES! I've purchased a couple items that together would have cost a hundred bucks or more. My cost, less than a quarter of that! Good selection, accurate descriptions of condition, quick delivery and of course GREAT prices! But check back often because inventory changes... And Don't be a "BE-BACK" ( one who finds something he/she likes and says " I'll get it later," only to discover later that someone else has scooped it up!) Swap.com... the place where the smart shopper shops!

So excited to have found swap.com! I've saved hundreds so far and I'm just getting started. Between my teenager and my youngest son this site is perfect for my family and my wallet! Looking forward to saving hundreds more with the up coming school year! All my purchases have arrived in great condition and very fast shipping as well.

I give 4 stars, because in my opinion, the shipping is super slow! Every time I have ordered, it takes close to two weeks for my order to arrive. Other than that, everything is fabulous and I will continue to shop with swap. Great quality, great prices!

I've bought several things from Swap.com and everything has looked exactly as pictured and arrived quickly. They also have frequent sales, and I got free shipping. The prices were as good as my local thrift stores, and it's nice to be able to browse through the items.

Hi Everybody!
I am NOT new at second hand shopping per say. I love Goodwill, etc., but this second hand shopping online is even better! Nothing but GOOD to say about their service, and I have not gotten into the swapping mode yet. Just shopping so far. Not disappointed at all. The swapping mode sounds interesting. I am just happy to find a way to shop without leaving the house!
I say, in my opinion they have done well. I trust them and I will continue shopping here. I did read other reviewers that are not happy. That's too bad. Anyway! Enjoy!
LuLu in California

I've gotten great items that you definitely will be proud to wear. Its so convenient to be able to get such a great value and product with out having to fo all over and wasting your whole day. More time for family and the love it also..

All of my items were reviewed by several individuals including an experience seamstress they were freshly laundered and in great or new condition before I sent them to Swap.com! Swap.com sent me a stock email after 60 days and I emailed them to check the status of my shipment that some of my items were not acceptable. They do not state which items so I am definitely sure it was just a auto answer to my email. Many of their customers have received this same response with not explanation per their reviews on the web. I will definitely let others know via all social media and in person how unprofessional and impersonal my experience has been with this company.

Your stock email that I received that stated my items are not acceptable did not state what items were not acceptable. Was it all my items because your company can't keep up with the amount of business being sent to you?

I actually like swap a lot, all items I bought have ALL been in great condition and they are dirt cheap! I have been shopping on their site for over a year and have probably placed at least 10 orders. In the beginning their shipping speed was super slow but in the past 6 months or so I get my stuff much faster. Thanks!