Swap.com

I have sent in boxes with twice the amount of items and then had they claim to reject it all. Most of it goes missing and then they never answer you. I buy from them and its great but then they have to steal stuff from people. If I had known this I would have kept a better log as to what went in the box I sent.

Terrible experience! I sent a box of my clothes into swap.com in July with summer items, but they did not review them until October! Over half of my brand name clothing got rejected. To get the items back that were rejected I would have to pay the shipping, so I ended up donating all of them because I want to earn money not lose it. Now half of my items are still waiting to be priced and posted, and I have not sold anything. Once I do sell items the money will pay for the shipping of the box of clothes I sent in and the fee for having half of my clothes rejected. So ultimately I will not make ANY money. In the meantime, I starting using Poshmark, which is amazing and have made $40!

I have 3 girls and this site is incredibly helpful for me! Great availability on all their sizes and the best selection for all seasons! I recently bought 5 dresses and 9 Carters onesies and only paid $37! The onesies alone would have cost me that! They arrived within a week. My last order only took 4 days and that was a couple weeks before Christmas! That order was 5 holiday dresses and some sweaters and such and it was around the same price! Love this place!

Do not sell your stuff to swap.com they give you no money. I sent them brand new Nike stuff with tags tons of stuff. They have all these fees. Then they have other fees that they don't tell you about. They definitely cheat you. They sell something for $15 you get $3. I was that fair. I will be calling the Better Business Bureau.

It may take a couple weeks to get your items. Customer service is slow in responding, but good. I received an item that was "petite" but not listed as such. The item was listed as "non refundable" but customer service sent me a free fed ex label to return the items and was refunded for them.

Of course, they need to have items sent ---- so they can sell. However, I have purchased many items for my granddaughter - all are perfect and I would buy again. However, after reading all the MANY complaints of those sending items... I would not consider doing that. We did get a yellow bag and time constraints have postponed getting that bag full to send. Now - I will not. We will only be buyers - don't need the grief of sending nice items that aren't accepted. Sorry SWAP. - it's the truth that's hard to hear.

I used to love shopping with swap.com! Lately, when I try to make a purchase, the prices of some of my items change when I click to check out. I emailed swap about it and they said to go ahead and make the purchase and that they would refund the difference. I believed them because I had had good experiences with swap in the past. They never refunded me and did not have any patience or compassion with me when I asked for help. I am disappointed. Prices should not double as you are trying to pay for your products. I do not plan to use this website anymore. I used to refer people to purchase from them all the time.

I Love this site! Everything was neatly packaged and absolutely what was advertised. I LOVE the idea of reduce, reuse, recycle and this site makes me feel So good about shopping for myself! So On Point. I showed my mom and she can't wait to order! As a teacher I give this site An easy A!

I love the clothes I ordered from swap. I was so excited to find so many items in my style. They were all in great condition. They were clean and smelled fresh. I did receive one wrong item. Swap.com refunded my money and told me to keep the item! I will be checking back for more!

I just received my order from Swap.com and was very surprised that my item was a brand new, neatly folded and packed. For such a low price I paid it was such a great satisfaction! And the jacket fit perfectly! Definitely will be shopping more at Swap.com. I appreciate buying great quality clothes at bargain prices!

In a short time I have ordered several items from Swap.com and each have arrived as promised. The only issue I have had is the that the material on the 'jeans' I have ordered was described as 'fall-winter-spring-summer' and really they are only 3 season pants. They have a slightly heavier weight than regular jeans. However, I am pleased with the quality of all articles! I would recommend Swap.com to anyone wanting to save on clothing!

I sent my items to sell and some items that they sent back because it didn't meet the criteria were missing!

I sent in Thomas the tank engine wooden rail set with 3 trains and it didn't meet
They criteria (it had some crayon marks on the rails) so I requested them to be sent back.
I got the package back but all the trains were missing.
I don't see them on my selling item either and don't know what happened to them.

They are worth more than $60 new and were in great condition.

I would never ever sell or buy from this website!

Be careful what you buy. I ordered four pair of pants and a skirt. Three pairs of pants and the skirt were sizes that were radically different from the size listed on the website. It would be great if they had better quality control. I brought this up to a customer service rep on chat and after apologizing for the sizes being wrong she ended the chat (the chat equivalent of hanging up on a call). I will say that I've liked the items I got that were sized/labelled/described correctly. The prices are good as is the quality of the items. If they could just fix that sizing hiccup swap.com would be fantastic.

Hi
I have such a bad time with this website. First I add items and it's either disappear or swaps to something else. Now I ordered 2 sweaters and 1 jacket and 1 pair of shoes. My order shows complete different items after I paid! This is so weard! I am so unhappy! I will never order from this site again.
Thank you

Great place to purchase maternity clothes. Barely look used, come in great packaging and quickly shipped. I used another consignment carrier and not nearly as happy as I was with my purchase from Swap, I would surely go here each time!

I was searching for a blouse that I'd ruined accidentally. I was pleased to find the "Lady Hathaway" blouse here on Swap.com. I also found a cute polo shirt and both were very reasonably priced. I'll shop here again for sure.

I've been using Swap.com for a few months now. I've had only good experiences with their merchandise and customer service. The children's books and clothes are a great value. I've been pleased with most of the women's clothing I've ordered as well.
Returns are easy too with quick refunds.

Swap.com has quality products and great shipping. I must say that the customer service at swap. Com is the BEST EVER! I am totally satisfied and I am a loyal customer! I was not given any incentives for a positive response, I just always had great experiences with the website and the customer service. When contacted, the respond very quickly and it feels like family!

This is a great site! Got fast free shipping on order of a bunch of shorts for hubby. Its usually so hard to find shorts that he likes and they are so expensive! I found 5 pair of nearly new shorts for next to nothing! Considering he tears them up at work so fast, I will LIVE on this site!

I've placed several orders with Swap.com. Every order arrived very quickly & items were an exact match to their pictures/descriptions. I'm extremely pleased & have recommended Swap.com to family & coworkers.

They will now price the items you send to them. I sent them a very expensive skirt and they sold it for $12! If they had informed me of the policy change I would have told them to ship all of my items back. DO NOT send them anything to sell unless you don't care how much you receive for your items.

I first saw swap on an advertisement on TV so I decided to try it out. After my 1st purchase, I have made 5 more with each purchase having like 5 - 6items, and why, i am addicted to swaps high quality items at such low price.

I placed an order with Swap.com for the first time as a result of an online promotion. Something I will be loathed to do again. The items I ordered arrived damaged & reeked of some unidentifiable odor. The return process didn't allow me to say "Items reeked of clothes" so I listed this complaint in the notes which were apparently ignored. Swap.com will not refund my money but issued me store credit despite repeated requests for a full refund. The items were unusable in their condition and I do not trust the company in order to WANT to order from them again. I feel that they do not listen to complaints and normally am not the type to leave a review of products/company but I am finding this whole thing such a hassle (despite their "hassle free" claims!) that I feel compelled to warn others that if you don't like your order, you're basically screwed!