Swap.com

I have ordered several times from Swap.com and each time the clothes have been nicely packaged and clean. The fit has always been good. Nice to see the buttons are always sewn tightly in place. Order process is good although sometimes a little long I still give it 5 stars.

Had my first experience with swap.com and was amazed at the proficiency of this site. All items I ordered arrived way before i expected it and was exactly as described on the site. Would highly recommend this site for anyone wishing to receive quality merchandise at a much reduced price.

Great clothes. Great prices. What more could you want? I really hate shopping in person and order everything online. One of the big things missing in my online shopping was a dependable place to get used clothes.

I've been really happy with my purchases and will definitely be a regular customer! Love it!

Ordered on Dec 6. Received email stating delivery Dec 13-16. No arrival. Customer Service said I need to allow 10-15 business days for an update to ready to ship. No update. No reply. They also said that shipping could take another 5-15 days to arrive after they are "ready to ship". I have shopped here for YEARS... continuously going down hill. They should not send emails w phony dates for delivery... also on their app you can add expedited shipping which I paid for last order, to complain about and they said they did away with expedited shipping last year asked me what kind of phone I use cuz the app had to be updated. I asked for a refund for that shipping. Never got it. Gave them one last chance. I could have walked to their warehouse and back by now.
Submitting charge back. Done. DO NOT SHOP!

I have ordered boys clothes about 7 times from Swap.com over the past year and been very, very happy with the quality of the clothes and the quick shipping. One return was handled very quickly. The website is easy to navigate with filters to find exactly what I want. I can receive notifications when something I am looking for becomes available. I'm thrilled to have found this site.

One of my returns was lost, so I just never received a refund for it. I tried to track it down, but I eventually realized it was not worth my time. I e-mailed twice about another item I returned, no response. I sent a hand written letter- no response. I eventually had to file a clam with my credit card company in order to receive my refund. They did not even get a response from the seller. Several days later I finally heard from swap.com and they were only willing to give me a store credit as a refund. I called the company and after 30 minutes of being on hold and explaining things, I was told that all of the mix-ups and lack of communication and lost packages... it was all my fault and that they would only issue a store credit per their policy. Lots of excuses on their end but no real resolution. Needless to say, terrible customer service and I will not be using my store credit. This company is very backwards and I am surprised it is backed by so many reputable places. Stay away.

I have tried using Swap.com for a few months. My items were almost all accepted and sold at a decent rate. The fees are so high you never receive your payment. It is impossible to get out of the negative. I had/have over 50 items mens and womens, all great brands and styles. They sell but you never see the payment. All has gone to Swap for fees.

Everything I ordered looked exactly as described on the website. It arrived in a timely manner. A couple of things didn't fit just right, so I had to return them. The return process was hassle free and they even paid the return postage.

I recently purchased a ton of infant girl and boy clothes as I am a foster mother with many babies coming in and out of my home. It was so great to be able to purchase beautiful quality clothing for so little money!

I received my first order from Swap.com and was pleasantly surprised to find all the items neatly packaged, promptly shipped, and as they were described on the website.

I am very happy to find an alternative to paying full price for quality clothing.

I love going to thrift stores for those hidden treasures... I'm also an ebay seller. I order from Swap weekly to fill my store, and for a few things for myself. I've found things at unbelievably low prices. It's so easy to use.

I am a frequent Swap.com shopper, and I must say that I am very impressed with the quality of the products they offer. It is simple and convenient to use. Many wonderful items are available at reasonable prices. I would recommend Swap.com to anyone looking for an online shopping site with many useful features and excellent customer service.

I purchased a few items from swap.com and found them sent promptly and in excellent condition. I recommend them for all bargain hunters out there. You can find some really nice items at reasonable prices.

I have ordered from Swap.com numerous times and I absolutely love it. It has always been a wonderful experience. Fast shipping and the clothes are exactly as they are described. Two thumbs up for sure!

I was told about this site from a friend and I am grateful. I have ordered twice in less than 3 weeks and cannot believe the service. I receive the merchandise faster than any other mail order company and everything is wrapped individually and packed securely. Price are very reasonable and have had nothing but a fantastic experience.

WOW, what a great experience. We just entered our sizes (Long & Tall), and went for the goal. Our shipment arrived in about four days and the clothes were as advertised. In our shipment of about 18 pieces, 3 had to be returned and that process was made so easy that we can't wait to do a second round of shopping at Swap!

1. They will take a month to put your items on the site.

2. They'll sell your "rejects" out the back door by the pound.

3. They'll say they pay you rebates but never do, or claim it's your bank's fault.

4. They'll gladly take your money for items that don't match the description, then reject them when you try sell the clothes back.

5. They'll cheat you in any way they can.

Save your time and money.

I'm obsessed with swap.com, it is amazing! It's so easy and convenient and I get so excited everytime I get new items for my kids in the mail. Everything is in perfect condition and is always folded and packaged nicely. I have so far sent two boxes full of my children's things and have swapped almost all of them and am getting ready to send two more boxes so I can start swapping more. My favorite part is that when I'm ready to ship my acquired items to myself it's only 4.99 to ship as many items as I want, not to mention that I can usually find a promo code to either get free shipping or a discount. I think all Mothers should try swap.com atleast once, I know it's made getting new clothes for my ever growing children a lot easier and less expensive :) The only complaint I have is that the website itself is sometimes temperamental. I think some glitches could use to be fixed.

I'm a new shopper at Swap and was surprised how quickly shipment arrived and how each item was wrapped and tagged just like a department store. I am planning to create an account for selling my gently used items.

This is one of the best websites to shop for quality clothing and other items at fabulous prices. I definitely recommend using this website for nice clothing you need, but do not want to spend enormous amounts of money.

The clothes I got were in great shape, exactly as seen on the website, they were here shortly after ordering them and packaging was great no plastic, just a cute cardboard box and some craft paper inside. Great value!

I have been using Swap for about a year to both buy and sell clothes. It is simply the best online consignment shop I have found. The $4.99 shipping and free returns make shopping here a breeze. The selection is wide and they always have something in my size. Returns are quick and easy as is the selling process. The staff are quick to respond should you have any questions or concerns. I would highly recommend.

I have found this site to be very trustworthy with it's descriptions of items for sale. The variety is very good and I can usually find just what I am looking for, with other things closely related. The prices are so reasonable that many of my friends are using Swap.com also. I am quite pleased with my experiences with this site and would recommend it to others who seek a safe environment to buy and sell.