Swimsuits For All

I ordered 2 in stock swimsuits. It has been 12 days and they have not shipped. They are in "process". I spoke to customer service and they can not do anything about it. This has to be the worse company that I have ever ordered clothing from. I order most clothing on line. I would never recommend Swim Suits for All or any of its sister companies.

Horrible company! Buyer beware. Gave me gift certificate on my return, then when I ordered using that it has been over 2 weeks, no items. I go on vacation tomorrow morning and tracking still show order at origin. Really? Stay far away!

I should've read the reviews of Swimsuits For All before ordering. I would've left the stars blank but I had to pick at least one. My experience started on March 25,2021 and I am finally done today on August 9,2021. Just terrible! I originally ordered a few items which came in 3 weeks, which I was expecting. After that, I exchanged for different sizes. I didn't want to return and buy again because that would've cost me shipping. Over 4 months it took to exchange and then return items that still didn't work. Took over an hour to talk to someone when I called. Zero customer service and it took forever to get and return my merchandise. Not sure how this company stays in business. Now I'm just hoping that the horrible reviews I've read about the merchandise being cheap, isn't true with the items I did keep. We'll see...

I have purchased their swimsuits for over 2 years and could not be happier. Their selection is amazing and quality even better. It is so nice to find a place that caters to us plus size women. This company truly knows how to take care of its customers.

Just purchased 4 swimsuits and the quality is great, the shipment came in less than 10 days to Canada, and I've already started looking to see what other suits I want. Would not hesitate to buy from them again.

I would rather go to 10 stores than ever pay a return fee of $9.99! How do you know off the suits will totally fit? Well you don't so this is how they screw you in case what your order doesn't work or you don't like it! Will never order from this company again

I actually really liked the swimsuit. I bought it 2 months prior to my vacation. It was slightly too small and I thought i would be more comfortable one size up. Big mistake. I told the customer service rep that I needed this by a certain date as she said, "no problem!" So I used their return label; that she emailed me and sent it back. After 3 weeks, I called and I was informed that while they had the return in their possession but they still haven't processed it. She said she would put a note on the account to refund the money instead of the exchange because it won't make it here in time. Today I get an email that they are processing my new order. I called again and was told, "yeah they didn't stop it", "if you don't want it, you will have pay to return again". I will never order from a company with such a lack of customer service.

I do wish they accommodated larger bust sizes but they do offer a wider variety of styles and fittings. If you order a size that doesn't work, call customer service and they can advise you on what size or style will work better. Some of their vendors are better than others. Once you find a vendor that works for your purposes, it's fantastic. Shipping charges and times are great, especially if you watch for deals.

I received a catalog which offered "free" shipping if order is over $49. I placed an order of $60 and it would not process online correctly for the "free" shipping. I called customer service twice and talked to three different people. I was told how to process my order to receive the free shipping. I followed the instructions and believed it processed correctly. It did not and I was charged $19.05 in shipping. I called customer service again, but since the order had shipped they would not do anything at all to correctly this order and the charges for shipping. I explained they used false advertisement on their catalog. They would not correct. And, the products received are not worth the price, not quality made.

I paid $52 for a swim top. It didn't fit so i returned it. They gave me a gift card for $38 and i called and said I didn't want a gift card. So they refunded me and charged $10 to do that so i got $27. Horrible. NEVER ordering from this scam company again. Overpriced anyway.

Bought 2 items for $102 (incl $16 Shipping) - it didn't fit so returned for $72 (charged $10+ in fees).
Then they signed me up for 'membership' at $16.95/per MONTH on my credit card without me knowing.
Husband finally caught on.
NEVER DEAL WITH THESE PEOPLE.
They get 1 star because can't give zero.

*DO NOT BUY FROM THIS COMPANY *! I ordered a bathing suit for 118.00 back in June. I called over and over they said it was on back order. In September I called again. They said I should be receiving it soon. I said I do not want it anymore summer is over! They said they can't give me a refund, I said well can't I receive at least a credit for some percentage off because I'm going to pay full price for a bathing suit I can't use?! Lol
Now here we are in October. They said they mailed it. Still haven't received it and will NOT give me a refund. I will be blasting this all over. This is not right!

Purchased from this site, wore the suit for less than 5 weeks. It completely faded & stretched so it can't be worn. They refuse to stand behind their product. Will not exchange or give credit. Do NOT recommend!

Horrible experience, cheap product and even worse customer service... hold time forever, no help, do not respond to emails, phone calls or messages. Would never buy from here again. If I wanted Walmart quality I would have bought from them.

I literally paid double to get different size replacement swimsuits for two swim suits I purchased and wanted to exchange. They do not exchange items. You have to return them with a large processing fee and repurchase. Surprisingly the cost of them is no longer what I paid and when asked if there was a promo code so that the cost would be closer there were none! Gave 2 star because the quality didn't seem bad, but won't know for sure until go in the water.

This site is off my list of favorable sites. For 6 months I've been trying to exchange an item, which finally shipped only to contain the wrong items. I sent the items back with their label, and a month later still don't have a refund. Don't shop at any of their stores unless you are infinitely patient.

Do NOT shop with this company. It's a waste of time and money. I ordered 2 pieces from them. One didn't get here until 2 months after I ordered it. The other one I tried to return, which is supposed to be free if you accept store credit. I did, and they still charged me $10 shipping. In addition, I used the gift card they gave me, double checked the total before I ordered and it was $10 and some change, and they proceeded to charge my credit card $47. When I tried contacting customer service (my past few months have been nothing but having to deal with their customer service) they they refused to refund me the money amount that was on my gift card. This is the absolute worst customer service I have ever had to deal with. For your own sake do not order from these people!

They sent me the wrong order I called to speak to supervisor very unprofessional they withheld 15 dollars from refund on there mistake there is no recourse. Who can you talk to when the supervisor is disgusting. Would never buy from any of there companies beauty brand. If your calls are truly taped listen to manny conversations he costs y'all more money than what he is paid and you would be apologizing I am sure for the treatment of your customers.

Ok this is the second time I have tried to order with this company. First time nothing fit right, returned the items, no refund, just store credit. Fine, I did actually find a cover up that worked out well for me. Second order, two weeks, still not shipped. I tried to cancel the order and get a refund but it was a no go. No discount, nothing. Still waiting on a swimsuit. I can't image ordering from them again. I'm usually very patient but this is ridiculous. I hope the suit actually fits when it gets here or I'm stuck with it or something else disappointing from this company.

Extremely disappointed in customer service after 3 calls today. I paid $33 for the fastest delivery because I need the suit for vacation and it hasn't even processed yet 3 days later. It's supposedly on hold waiting to confirm some information but nobody has called me to confirm anything and I just sat on hold today for 40 mins. Then I was told I can't even cancel the order yet SFA has my money! Ridiculous! I will never order through this company again, nor recommend to anyone. Shameful to take somebody's money and not refund it when asked when you haven't even processed the order yet.

I did not even receive a swimsuit. It was a skirt of some sort made of polyester that would have been 5 sizes larger than what i would even order. The material seemed to have been washed numerous times. I would not recommend this company to anyone.
From the company after I ordered.

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The first and last time I will ever order from this sham website. No customer service. Returns are $10. They make sure you can't find your order online after ordering to return an item. What a waste of time and money. Stay away - do not order from them. HORRIBLE.

I ordered two bikinis from the Swimsuits For All website on 12 March which still havent arrived. I paid over $20 for international delivery. I was told it would take 6-11 days.

On 27 March I contacted a customer service assistant on facebook messenger. They said: "Your order shows as having shipped on 03/15. It is expected to be delivered by 03/22."

Of course, this was not the case.

When I messaged again on 30 March, they said the package had actually been shipped on the 20 March (8 days after I placed my order).

It is now 3 April and there are no updates on the order. My vacation is next week :( I haven't got time to buy another swimsuit, and swimsuits for all cannot do anything until April 12.

Feeling very disappointed!