Swimsuits For All

I find that the swimsuits are great. They I have this say that this company has such an amazing selection and top quality swimsuits. I have purchased six swimsuits in the last three months and love every one. It is so nice to have found a place that caters to plus size women and has such incredible items to choose from. My biggest problem is that I want to buy them all. I have also spoken with their customer service team and found them to be must helpful and very knowledgeable. This company really knows how to treat it's customers! I love wearing them on all my vacations. Everyone is always asking me where I got them.

All the complaints about customer service return policy etc are true ‼ I bought and returned over $200 worth of swimsuits and I can't get anything for it. They wanted to send me another return label but they waited till after the 60th day to do so so I could only get store credit. When asking for store credit they said oh you had to let us know before the 60th day. Therefore they got the return of all the suits, and they gave me no money or credit. The rude sales rep told me that I would have to wait and they would let me know, but what they let me know is I am s o l

I literally paid double to get different size replacement swimsuits for two swim suits I purchased and wanted to exchange. They do not exchange items. You have to return them with a large processing fee and repurchase. Surprisingly the cost of them is no longer what I paid and when asked if there was a promo code so that the cost would be closer there were none! Gave 2 star because the quality didn't seem bad, but won't know for sure until go in the water.

The first and last time I will ever order from this sham website. No customer service. Returns are $10. They make sure you can't find your order online after ordering to return an item. What a waste of time and money. Stay away - do not order from them. HORRIBLE.

I ordered two bikinis from the Swimsuits For All website on 12 March which still havent arrived. I paid over $20 for international delivery. I was told it would take 6-11 days.

On 27 March I contacted a customer service assistant on facebook messenger. They said: "Your order shows as having shipped on 03/15. It is expected to be delivered by 03/22."

Of course, this was not the case.

When I messaged again on 30 March, they said the package had actually been shipped on the 20 March (8 days after I placed my order).

It is now 3 April and there are no updates on the order. My vacation is next week :( I haven't got time to buy another swimsuit, and swimsuits for all cannot do anything until April 12.

Feeling very disappointed!

Like many before me, their site is deceiving. If you do order CHECK your PayPal, credit card whatever for troll "reward" charge you did NOT sign up for. Call immediately to cancel & request confirmation email of cancellation. Do NOT order they pay penny on return. Good luck.

Returned a suit. Requested credit to PayPal
Account. Received confirmation that a refund would be processed. Following day received an email message informing me that I would be issued a gift card instead. Called customer service and was directed to an employee that handles customer service for 10 other catalog companies. On hold for over half an hour trying to get my money back. Horrible experience and will never order from Swimsuits For All or any of the affiliated companies. You can see their names on the SFA website.

Save yourself the hassle and DO NOT purchase any swimsuits from this company. To start, sizing is incorrect and customer service is not accommodating at all to help you resolve the issue. I have tried to 'exchange' for different sizing and although with a 'return shipment number" saying it was delivered, they have conveniently lost it and kept my money. Also, I've have bathing suits literally FALL APART while putting the suit on for the first time. I've wasted a lot of money dealing with this company. Save yourself a huge headache and financial stress.

Item said shipped in 6/30 and today is 7/5 and UPS website states it has not even been picked up. I paid almost $40 for expedited shipping to have it time for my vacation. Customer service is trying to tell me that UPS website must be down because it's not updating. That's ironic since it's said it's shipped it's never moved once. But let's blame UPS website. Took 3 times calling just to talk to someone in US as well. First 2 people I talked to told me to contact UPS. Third person finally let me talk to a "specialist " in the US. So confused. I just want my swimsuits for vacation!

They shipped me two of everything I ordered and charged me twice. Refused to make proper adjustments to my bill after calling them three times. They put me on hold each time for thirty minutes. I've returned the extra items but we will see if I get my refund.

I ordered two bathing suites! I DID NOT receive an email or confirmation of my order why because the idiot who took order put in wrong letters in the email! I called them over ten(10) times told so many different things! No way for me to track them! Got them both way to small not true to size! I sent them back the same day they arrived here! I am afraid no will not get my refund so I will call my credit card company to fight a dispute! This Beauty Brand sucks! Don't buy from any of their companies! They suck! Especially women within! If I had read the reviews before I ordered I would not have! Please save your self the head ache and stay away from any Beauty Band products and affiliated companies!

I made an order for a few bikinis and want to return some as they are two big. I have emailed customer services a number of times and am not getting a response. Don't use this company their customer service is non existent. I have lost a lot of money

Takes weeks to receive order. Does not provide free shipping. Takes even longer to get acknowledgement of return and receive "refund".
I've been swimming in a suit from another vendor for 6 weeks now and ordered at the same time from here. Just received an email regarding my refund after I went back and forth via emails about 6 times.
Still need to wait for actual refund.
If you want to wait a month to get your merchandise and then go through a long, drawn out and costly hassle to return then this place is for you.

I bought 2 pieces back in early May. Took forever to be shipped. I'm saying it took almost a month? Bottoms were fine but top ran small so I returned both pieces for an online credit. Still have no received anything. No notifications nothing. When I check return status it says returned outside return policy or something like that. So we're going into August and out 65$. Can't get through to customer service. So it takes forever to get your order but when you have to return they still take their time.

This site is so SLOW to ship orders. Plus they charge a pretty high shipping fee when most sites ship for free. Don't plan on getting your new swimsuit in time for summer or your vacation... it might get to you by next summer.

Placed an order almost 3 weeks ago and still processing. Company does not respond to emails and is unavailable by chat. Finally got a customer service rep on the phone (after at least a 30 minute wait), and all she could do is apologize and tell me it's still processing. $20 shipping and handling charge for what? And what company charges more shipping and handling the more you spend on products? Absolute BS, what a joke. Would never order from here again and will absolutely make sure nobody I know orders from here either.

Just purchased 4 swimsuits and the quality is great, the shipment came in less than 10 days to Canada, and I've already started looking to see what other suits I want. Would not hesitate to buy from them again.

I'm so disappointed to see influencers partner with this company.

I placed an order nearly 3 weeks ago and it's been processing the whole time. I reached out to customer service and they took days to respond. The items have finally "shipped" but are still not at the post office so who knows if and when I will receive them.

The only response that I've received is that shipping times are slow. I've received items from China that have had to travel through customs faster than my order from this company. Handmade Etsy items and made and shipped faster than these orders.

If the company is unable to fulfill requests in a reasonable amount of time, they need to suspend production or find new shipping partners. This is truly unacceptable and I'll be reaching out to influencers who partner with this company.

I have ordered multiple swimsuits in the past and was pleased with the quality and shipping every time. Now, my latest order was placed over a month ago, no swimsuit, no Email, no nothing. Can't get anyone on the phone to help! Not sure what has happened to this company but never agin will I order from them!

The chlorine resistant suit I purchased is totally faded 90 days after buying it. I only wore it 2 or 3 times a week and rinsed it in cold water after every use. This company will do nothing to make it right because it's past 60 days. I guess the don't care about keeping their customers and don't care that they sell inferior products.

Customer service sucks. Over priced. Waited forever for my suit only to find out sizing is way off. 12.99 for shipping an took so long. The bottoms are horrible quality. An if I don't exchange I'm stuck eating the shipping. Never again. I Don't recommend this company

Missed return window by a few days because I was unaware that it was 60 days. No flexibility. Stuck with items I cannot use. They don't respond to emails. Chat was unhelpful and disconnects after about 30 seconds

I ordered 2 swim suits on 4/20/21 got an email the following day that my order was being processed and I would get a notification when it was shipped. I have sent emails asking when it will ship and no response. I leave on vacation in in a week and half. If you are not going to ship with in the time stayed on your website then update it! I spent over $100 on suits for vacation and highly doubtful I will receive them. Super disappointed, my sister-in-law had great luck with this company, me not so much!