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Swimsuits for AllReviews 404

swimsuitsforall.com
swimwear, resort womenAge 19-25, 26-45, 46-60
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From the business

Women's swimsuits in sizes 4 & up. We make shopping for swimwear as fun as being in one. Save at swimsuitsforall today!


swimsuitsforall.com
+1 888-241-7946
USA
Swimsuits for All is part of FullBeauty Brands
Founded in 2004
Clothing item from Swimsuits for AllFashion apparel by Swimsuits for AllMerchandise from Swimsuits for All clothing lineSwimsuits for All fashion product

Business Highlights

General

Parent Company: FullBeauty Brands
Year Founded: 2004
Target Gender: women

Shipping

Shipping Cost: $6.99 - $25.99
Free Shipping: no
Shipped From: USA (New Jersey)

Returns

Return Policy: free
Return Instructions: all unused, unworn, unwashed, or defective merchandise may be returned
Return Cost: only for gift cards

Sustainability

Recycling Program: no

Product

Style: swimwear, resort
Body Fit: regular, plus size
Available Sizes: Women's (S, M, L, XL, XXL, 1X, 2X, 3X, 4X, 5X, 6X, 7X)

Customer Service

Support Channels: phone number, contact form
Support Phone: +1 888-241-7946

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Zip, Klarna

How would you rate Swimsuits for All?
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Swimsuits for All Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently citing poor customer service and significant issues with order fulfillment, including delays and unresponsive support. Many reviews highlight frustrations related to returns and exchanges, often exacerbated by unexpected fees and misleading membership charges. While a few customers noted satisfactory product quality, the overwhelming sentiment reflects dissatisfaction with the overall shopping experience, leading to claims of deceptive practices. This feedback suggests a critical need for the company to enhance its customer service protocols and clarify its return policies to rebuild trust and improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
213
value
177
shipping
203
returns
171
quality
159
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

NL
1 review
2 helpful votes
Follow Petra K.
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Please honestly, never ever order from here, I'm crying my heart out. I ordered some swimsuits and I paid 260 dollars and it didn't arrive, I wrote emails no reply! I'm desperate! What the hell shall I do now?!

Date of experience: February 20, 2017
Magali R. Swimsuits for All Rep
over a year old

Hi Petra, I am a Customer Service Specialist with SwimsuitsForAll. I was disappointed to learn you did not receive your order. Please send a message here with your order number and email address and I'd be happy to further assist you.

Canada
3 reviews
6 helpful votes
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I am from Canada and ordered a swimsuit from that store on January 20th. Had to pay 22$ US for express shipping (6 to 11 days delivery). I sent a first email on February 4th to advise them I still didn't receive my order. They sent me back an automatic email that was not even answering my question. So I sent them back another email to let them know my question remained unanswered. They finally answered a real answer and told me that the carrier didn't update my order status since January 23rd and they didn't know where was my order. But I had to leave them 25 business days before starting to complain. So I paid for express shipping and shouldn't complain that the shipping wasn't express at all. I still did not receive my package yet. And reading the other reviews I'll have to pay overpriced customs if I ever receive it. Think twice before buying there!

Date of experience: February 9, 2017
Magali R. Swimsuits for All Rep
over a year old

Hi Christine, I am a Customer Service Specialist with SwimsutisForAll. I was disappointed to learn of the delay in receiving your order. Please send a message with your order number and email address and I'd be happy to further assist you.

Colorado
1 review
1 helpful vote
Follow Heather K.
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The customer service is awful, the company is mismanaged, the computer system is archaic-- it took 13 days, 6 calls, and almost 4 hours of wasted time on the phone to get my suits after I paid for express shipping. Not worth the hassle at all!

Date of experience: February 5, 2017
Magali R. Swimsuits for All Rep
over a year old

Hello Heather, I am a Customer Service specialist with SwimsuitsForAll. I was disappointed to learn of the poor experience you encountered and would like to further look into this. Please message us with your order number and email address for further assistance. Thank you.

Canada
1 review
1 helpful vote
Follow Fraier U.
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There will be huge duties to pay for sales in Canada - almost as much as the product so the price will be doubled.
They ship with Fedex. If you decide to return to seller because you cannot pay the duties the shipping charges are for you to pay. The shipping charges are as much as the duties.
Here is a calculation in my case: 2 bathing suits 100$ covert to 144 CAD. Duties 77CAD. If I want to return to seller with Fedex (without pickup) I have to pay the shipping 74CAD. So the bathing suits cost me144+77= 221 CAD.
I can buy anytime at the most expensive mall in Canada a bathing suit for 100 CAD!
Be careful with this seller!

Date of experience: January 29, 2017
Magali R. Swimsuits for All Rep
over a year old

Hi Fraier, we appreciate your feedback regarding our shipping policies and apologize for the frustration you have experienced. I will be sure to share your concerns with our team.

Washington
1 review
3 helpful votes
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Read the fine print
August 24, 2016

Returned 2 suits. Took them over a month to process a credit and then it was a store credit that was for less than the original price. When I called them they said they would give me credit back on my credit card less a re-stocking fee, another deduction from the original price. I went back and read their return policy. A $20 mistake on a less than $100 purchase. I'm still waiting to see if the refund shows up on my credit card. I guess I am simply spoiled by other vendors

Date of experience: August 24, 2016
Massachusetts
2 reviews
3 helpful votes
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Stay away
August 6, 2016

Horrible company, horrible service & crap quality suits...

Date of experience: August 6, 2016
New York
1 review
1 helpful vote
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I ordered 2 (2pc) bathing suits and a coverup. I received the bottom of 1 and the remaining items. I called customer service to find the missing top and was placed on hold for total of 30 MINS!. Problem solved right? WRONG they charged me 2x. Called customer service once more and was placed on hold for another 30+ mins. I will not be ordering from this site again.

Date of experience: June 21, 2016
Illinois
1 review
1 helpful vote
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I was planning a trip with my boyfriend and realized that all of my old suits were very outdated. Time for a refresh! I found this site from the ads on Facebook and knew that swimsuitsforall really catered to the, as Tyra Banks would say it, "fiercely real" woman. There are so many different options for so many different body types. I have some issues in the tummy region and I had no problem finding the perfect high waisted bikini to cover what I need! It makes me feel sexy, strong and confident! I would absolutely recommend this site to a friend, overall a great experience!

Date of experience: October 2, 2015
New Jersey
2 reviews
1 helpful vote
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I simply wanted to share a great online shopping experience I had on a website I never knew about before - swimsuitsforall.com! It's really tough finding good quality, competitively priced bathing suits in my size once the summer begins... so I did a search for women's plus size swimsuits and found this site. I couldn't believe the variety of suits, including chlorine resistant swimsuits that are perfect for my pool. I ordered a one piece, a swimdress, several tankini tops, a high waist bottom and a few cute coverups. Their size charts made it easy for me to figure out what size to buy and the site was simple to navigate. I checked out quickly, although I wish they accepted PayPal, and received my order in just 6 days. A few of the suits were too big, but I exchanged them using their pre-paid return stuff and got my exchange a few days later. I would definitely recommend them to my friends and will absolutely shop this website again. They seem to offer really good discounts - I'm now on their email list and get frequent emails about their sales.

Date of experience: August 18, 2015
New York
1 review
1 helpful vote
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Love this site!
August 17, 2015

Honestly, I never thought I'd find a website that makes it so easy to find a swimsuit that fits and flatter my body type. Thanks goodness for SwimsuitsForAll. I found three one pieces I really liked and, after pushing myself a little, even order a bikini. I wore all four suits over the summer and could not have been happier! They provided just the right level of comfort and sexy that I wanted. Doesn't get any better.

Date of experience: August 17, 2015
New York
1 review
2 helpful votes
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Amazing amazing swimsuit collection. So many different styles to choose it was hard to not want to add 100 to my bag.
I ended up adding a few and I love them so much. I can't wait to come back and shop again.

Date of experience: August 10, 2015
New York
1 review
2 helpful votes
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Great Swimsuits
August 4, 2015

I find that the swimsuits are great. They I have this say that this company has such an amazing selection and top quality swimsuits. I have purchased six swimsuits in the last three months and love every one. It is so nice to have found a place that caters to plus size women and has such incredible items to choose from. My biggest problem is that I want to buy them all. I have also spoken with their customer service team and found them to be must helpful and very knowledgeable. This company really knows how to treat it's customers! I love wearing them on all my vacations. Everyone is always asking me where I got them.

Date of experience: August 4, 2015
Georgia
1 review
3 helpful votes
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Placed a large order knowing I may have to return something as I wasn't sure which style I would like. My order did not include a return slip so I contacted customer service like their website said. It's been three days and still no response. I'm not sure I will order again unless this is straightened out very quickly.

Date of experience: June 16, 2015
Georgia
1 review
6 helpful votes
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*WARNING*

I will keep this short for my sanity.

I ordered 5 bathing suits, knowing I'd return most of them, but wanting to TRY THEM ON. I called to place my order and I asked the customer service rep. If the return shipping would be free, she said yes 100%. As soon as i tried on all the ill fitting swimsuits I knew I would be returning them all. I read the return instructions to my dismay. It said you could only use the prepaid label for store CREDIT. Ugh, 5 mins and $13 latter my return was on it's way back.

It's been a month and I havent even gotten an EMAIL or a phone call telling me why it has been taking me so long. I call them daily and get the same bull sh*t.

Never. Ever. Again.

Date of experience: April 10, 2015
New York
1 review
2 helpful votes
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Love the cover up I ordered! It is light, colorful and all around beautiful. Customer service was also very helpful when I had to call about a size exchange. I couldn't be happier!

Date of experience: October 2, 2014
Serbia
10 reviews
14 helpful votes
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I like their shop because they offer a wide variety of swimsuits for bigger girls like me. They're fashion forward and I already have my own little collection of their swimsuits! I love the service! Thanks :)

Date of experience: July 24, 2014
New York
1 review
5 helpful votes
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I have purchased their swimsuits for over 2 years and could not be happier. Their selection is amazing and quality even better. It is so nice to find a place that caters to us plus size women. This company truly knows how to take care of its customers.

Date of experience: November 1, 2013
California
4 reviews
15 helpful votes
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This is a great place to find a wide selection of plus size swimsuits. It is often difficult to find a lot of options. I was so excited when I found this site. I could actually find a flattering swimsuit that I like. Their products are very well made and reasonably priced.

Date of experience: March 14, 2013