On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Women's swimsuits in sizes 4 & up. We make shopping for swimwear as fun as being in one. Save at swimsuitsforall today!
















The company has garnered a predominantly negative reputation, with customers frequently citing poor customer service and significant issues with order fulfillment, including delays and unresponsive support. Many reviews highlight frustrations related to returns and exchanges, often exacerbated by unexpected fees and misleading membership charges. While a few customers noted satisfactory product quality, the overwhelming sentiment reflects dissatisfaction with the overall shopping experience, leading to claims of deceptive practices. This feedback suggests a critical need for the company to enhance its customer service protocols and clarify its return policies to rebuild trust and improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Please honestly, never ever order from here, I'm crying my heart out. I ordered some swimsuits and I paid 260 dollars and it didn't arrive, I wrote emails no reply! I'm desperate! What the hell shall I do now?!
I am from Canada and ordered a swimsuit from that store on January 20th. Had to pay 22$ US for express shipping (6 to 11 days delivery). I sent a first email on February 4th to advise them I still didn't receive my order. They sent me back an automatic email that was not even answering my question. So I sent them back another email to let them know my question remained unanswered. They finally answered a real answer and told me that the carrier didn't update my order status since January 23rd and they didn't know where was my order. But I had to leave them 25 business days before starting to complain. So I paid for express shipping and shouldn't complain that the shipping wasn't express at all. I still did not receive my package yet. And reading the other reviews I'll have to pay overpriced customs if I ever receive it. Think twice before buying there!
Hi Christine, I am a Customer Service Specialist with SwimsutisForAll. I was disappointed to learn of the delay in receiving your order. Please send a message with your order number and email address and I'd be happy to further assist you.
The customer service is awful, the company is mismanaged, the computer system is archaic-- it took 13 days, 6 calls, and almost 4 hours of wasted time on the phone to get my suits after I paid for express shipping. Not worth the hassle at all!
Hello Heather, I am a Customer Service specialist with SwimsuitsForAll. I was disappointed to learn of the poor experience you encountered and would like to further look into this. Please message us with your order number and email address for further assistance. Thank you.
There will be huge duties to pay for sales in Canada - almost as much as the product so the price will be doubled.
They ship with Fedex. If you decide to return to seller because you cannot pay the duties the shipping charges are for you to pay. The shipping charges are as much as the duties.
Here is a calculation in my case: 2 bathing suits 100$ covert to 144 CAD. Duties 77CAD. If I want to return to seller with Fedex (without pickup) I have to pay the shipping 74CAD. So the bathing suits cost me144+77= 221 CAD.
I can buy anytime at the most expensive mall in Canada a bathing suit for 100 CAD!
Be careful with this seller!
Hi Fraier, we appreciate your feedback regarding our shipping policies and apologize for the frustration you have experienced. I will be sure to share your concerns with our team.
Returned 2 suits. Took them over a month to process a credit and then it was a store credit that was for less than the original price. When I called them they said they would give me credit back on my credit card less a re-stocking fee, another deduction from the original price. I went back and read their return policy. A $20 mistake on a less than $100 purchase. I'm still waiting to see if the refund shows up on my credit card. I guess I am simply spoiled by other vendors
I ordered 2 (2pc) bathing suits and a coverup. I received the bottom of 1 and the remaining items. I called customer service to find the missing top and was placed on hold for total of 30 MINS!. Problem solved right? WRONG they charged me 2x. Called customer service once more and was placed on hold for another 30+ mins. I will not be ordering from this site again.
I was planning a trip with my boyfriend and realized that all of my old suits were very outdated. Time for a refresh! I found this site from the ads on Facebook and knew that swimsuitsforall really catered to the, as Tyra Banks would say it, "fiercely real" woman. There are so many different options for so many different body types. I have some issues in the tummy region and I had no problem finding the perfect high waisted bikini to cover what I need! It makes me feel sexy, strong and confident! I would absolutely recommend this site to a friend, overall a great experience!
I simply wanted to share a great online shopping experience I had on a website I never knew about before - swimsuitsforall.com! It's really tough finding good quality, competitively priced bathing suits in my size once the summer begins... so I did a search for women's plus size swimsuits and found this site. I couldn't believe the variety of suits, including chlorine resistant swimsuits that are perfect for my pool. I ordered a one piece, a swimdress, several tankini tops, a high waist bottom and a few cute coverups. Their size charts made it easy for me to figure out what size to buy and the site was simple to navigate. I checked out quickly, although I wish they accepted PayPal, and received my order in just 6 days. A few of the suits were too big, but I exchanged them using their pre-paid return stuff and got my exchange a few days later. I would definitely recommend them to my friends and will absolutely shop this website again. They seem to offer really good discounts - I'm now on their email list and get frequent emails about their sales.
Honestly, I never thought I'd find a website that makes it so easy to find a swimsuit that fits and flatter my body type. Thanks goodness for SwimsuitsForAll. I found three one pieces I really liked and, after pushing myself a little, even order a bikini. I wore all four suits over the summer and could not have been happier! They provided just the right level of comfort and sexy that I wanted. Doesn't get any better.
Amazing amazing swimsuit collection. So many different styles to choose it was hard to not want to add 100 to my bag.
I ended up adding a few and I love them so much. I can't wait to come back and shop again.
I find that the swimsuits are great. They I have this say that this company has such an amazing selection and top quality swimsuits. I have purchased six swimsuits in the last three months and love every one. It is so nice to have found a place that caters to plus size women and has such incredible items to choose from. My biggest problem is that I want to buy them all. I have also spoken with their customer service team and found them to be must helpful and very knowledgeable. This company really knows how to treat it's customers! I love wearing them on all my vacations. Everyone is always asking me where I got them.
Placed a large order knowing I may have to return something as I wasn't sure which style I would like. My order did not include a return slip so I contacted customer service like their website said. It's been three days and still no response. I'm not sure I will order again unless this is straightened out very quickly.
*WARNING*
I will keep this short for my sanity.
I ordered 5 bathing suits, knowing I'd return most of them, but wanting to TRY THEM ON. I called to place my order and I asked the customer service rep. If the return shipping would be free, she said yes 100%. As soon as i tried on all the ill fitting swimsuits I knew I would be returning them all. I read the return instructions to my dismay. It said you could only use the prepaid label for store CREDIT. Ugh, 5 mins and $13 latter my return was on it's way back.
It's been a month and I havent even gotten an EMAIL or a phone call telling me why it has been taking me so long. I call them daily and get the same bull sh*t.
Never. Ever. Again.
Love the cover up I ordered! It is light, colorful and all around beautiful. Customer service was also very helpful when I had to call about a size exchange. I couldn't be happier!
I like their shop because they offer a wide variety of swimsuits for bigger girls like me. They're fashion forward and I already have my own little collection of their swimsuits! I love the service! Thanks :)
I have purchased their swimsuits for over 2 years and could not be happier. Their selection is amazing and quality even better. It is so nice to find a place that caters to us plus size women. This company truly knows how to take care of its customers.
This is a great place to find a wide selection of plus size swimsuits. It is often difficult to find a lot of options. I was so excited when I found this site. I could actually find a flattering swimsuit that I like. Their products are very well made and reasonably priced.
Answer: Same thing happened to me! If you used their return shipping labels, they will charge you at least $10 for shipping before they credit your card. I thought the return shipping was free since they charged me $20 to ship the first time! Total scam! Never do business with these yahoos!
Answer: You have to take it up with your credit card company to get refund for the rip off. I ordered my suit 4 weeks ago and have not received it. I will be taking it up with the credit card that I used to purchase the suit. You cannot be charged for something you did not receive.
Answer: 4 weeks for me! Grrrrr I have not received responses to my email inquiries. I counted on this suit to take on a vacation. If you read the reviews you see that they are terrible. I wish I had read the reviews before I ordered.
Answer: Send a PRINTED LETTER WITH BLUE INK SIGNATURE, send SIGNATURE REQUIRED VIA UPS OR POST OFFICE to the corporate address on web site. THIS STARTS A LEGAL FILE! Emails do not! Just give facts, order date, items ordered, customer service conversations (or lack of) and then circumstance. Leave out emotional stuff. Ok to state frustration. Make at least 3 copies of your letter for legal file. Make sure all your contact info is included, except email. Request all responses by mail. Good luck
Hi Petra, I am a Customer Service Specialist with SwimsuitsForAll. I was disappointed to learn you did not receive your order. Please send a message here with your order number and email address and I'd be happy to further assist you.