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SwissColony
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SwissColonyReviews 204

1.2
swisscolony.com

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SwissColony Reviews Summary

SwissColony has a rating of 1.2 stars from 204 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SwissColony most frequently mention customer service, credit card and last year. SwissColony ranks 124th among Dessert sites.

service
94
value
92
shipping
90
returns
48
quality
77

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Kentucky
3 reviews
7 helpful votes
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Scammed!
December 3, 2015

I have just been dipped by Swiss colony! I prefers a couple of things for my daughter for Christmas. When I got to the checkout. I was sent an email that said" this is an error email your order did not go through. Go back and reorder" so I did! A couple of hours later. I get two email confirmations for both orders! WHAT? I was charged for both orders! I called them to see if they could straighten this out I only want the one order and a refund for the second. ButThey told me that both orders were shipped before I could cancel which was only 5 hours from time of order to shipping! Really? Dammnnn. I will not shop there ever again! It was their mistake for sending me the email telling me that my order did not go through! So I ordered again!? They did try to tell me that I could donate the second order get a receipt and then they would reimburse my money! WHAT?

Date of experience: December 3, 2015
Maryland
112 reviews
595 helpful votes
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I visited this site just a few months back. Last Christmas I received a catalog in the mail from Swiss Colony. They had such a nice collection of yummy treats. I placed an order with them an the items where shipped promptly. There petite fours where were so delicious that I ordered some for myself. They had another item that my friend loved. It was little loaves of different types of breads with delicious spreads to go on top. They had a cake that was a Double chocolate raspberry cream filled torte that was to die for. I was so happy to have such nice things to give as gifts. I really could not afford to buy them out right but they have payment plans you can pay for up to a year. Most of the items have to stay cold because they are made from dairy items. When I received my order I Placed them in the fridge and delivered them on Christmas eve for all my family and friend to enjoy on Christmas morning. The items held up very well. Although they are a little pricey. They were delicious. Just looking at them made my mouth water. At Christmas they run specials like if you buy several items and the price for all is lowered. They even sent me a free gift. They allowed me to choose from a beautiful metal tin of select Christmas cookies, or a box of 24 delicious petite fours to keep for myself. I chose the cookies. Next year I hope to try some of the other items they have. The selection of different towers filled with goodies made it hard for me to decide what to order. They had these homemade bread crisps with different types of cheeses to choose from. You could mix and match them. My friend told me they were delicious. I don't think I will ever be able to try everything I liked, but I am well on my way to enjoying the Swiss Colony collection. So if you are as busy as I am over the holiday season. Swiss Colony makes it possible to get everything done without Santa's help. Happy shopping

Date of experience: August 22, 2011

From the business

Find the finest Food Gifts including Petits Fours, Butter Toffee, Fruitcake, Cheese & Sausage and more. Swiss Colony offers a wide selection of Christmas and Holiday food gifts for every name on your shopping list!


swisscolony.com
Founded in 1926
Monroe, Wisconsin, United States
+27