Overview
Swiss Cuban Cigars has a rating of 4 stars from 85 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swiss Cuban Cigars most frequently mention and customer service. Swiss Cuban Cigars ranks 20th among Cigarettes sites.
Instant Feedback
MY LAST ORDER FOR MONTECRISTO 2 IS VERY SATIFYING. BUT AS I ALREADY WROTE IT TO YOU THE 25 CIGARS BOX ON HOYO DE MONTEREY SAN JUAN ARE ALL NOT WORTH WITHOUT AROMA AND FLAVOUR AND THE WRAPPER ALL EXPLODE. I HARDLY DECIDED NOT TO ORDER ANY MORE FROM SWISCUBAN CIGARS. AND I M STILL WAITING FOR A COMPRENSATION FROM YOU
Overall my experience is satisfactory, the reason 4 stars is the timing of the arrival of the shipment, it may take over a moth
Great service. Kept up with updates to shipping and addressed shipping issues before I knew about them.
Excellent customer service--there was a delivery problem with my cigars and customer service immediately shipped out a replacement set that was delivered with no issues. The quality of the cigars was top notch.
Loving the variety of Cuban's on offer. Wish SCC would partner with other Cigar produced i.e. Arturo Fuente, LFD, Padron etc
I've ordered twice from Swiss Cuban Cigars and very satisfied with the product and service. Great cigars at a fair price.
As per usual, ordering my favorite cigars was easy and within about 2 weeks, I was happily enjoying my epicure cigars. Thanks again
Amazing speed to receive the shipment.The package was 100% intact. The contents were perfect.
Oksana is amazing and does an absolute great job!
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- Las Palmas, Gran Canaria, Spain
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mr. Touaa
I hope you have a nice day.
We appreciate you taking the time to share your experience with us.
We fully understand your concern and apologize for all the inconvenience.
We have already approved compensation for the inconvenience with the taste of the cigars. And we have sent you all the details in your email.
If you would like more information, you can contact us by email (info@swisscubancigars.com), or by calling us at +1 (850) 364-4421.
Sincerely,
Isnela Solis
Junior Supervisor