First you need to tell people how much it is BEFORE you change the oil. Second stop ripping people off. My car for an outlander was 88.00 after a 12.00 coupon. That is stupid. Should have went to Jiffy Lube 69.99, groupon 61.99. How can one place be 69.99 and you guys 100.00 (without coupon)? I will never be back and will never suggest anyone going here.
While removing my air filter, I watched the technician yank it and twist it. When the other technician showed me, he said your air filter is in bad shape, it's out of proportion and the plastic is broken. I said, I know. I just watched the other guy twist and break it. I can see what you're doing through the space between the hood and the engine. Denied, but offered to sell me another one for $30. I declined. I watched him touch all the areas he was supposed to be checking, fluids, etc. never actually opened anything, but claimed he filled my washer fluid. I said no, you didn't. Had to ask then to check my tires, supposed to be part of the service. NEVER going back.
Went to take 5 in Lubbock, Texas. 7235 Quaker Ave. On 7/25/22. They drained my transmission fluid then added new oil on top of old oil. I left and immediately new something was wrong. Major damage was done to my car. They attempted to correct it but the damage was done. I had to buy a new car. Please DO NOT DO BUSINESS with this company.
Sat in line 45 minutes behind car in bay while other cars passed me in the bay next to me. They take forever and the employees don't instill confidence. Called before I got there and got voicemail. I'll never do business with these people. I lost my lunch hour and had to finally go somewhere else for an oil change.
Avoid this place at all cost. I went for an oil change and they broke my dipstick when checking the oil level. Then they tried to crazy glue it back together. When that failed they told me after I paid the bill that my dipstick was seized and couldn't be removed. Took a mechanic 2 hours to remove the broken dipstick. Don't let these people near your car.
I have my receipts to prove i am charged a different price every time i get the same oil change at 2355 west Hillsborough Ave Tampa Fl.I paid for a 6 month oil change and paid $84.99. My car got 4,000 more miles before it ran out of oil and the car stopped on my way home. I called the shop and complained that my car was not given enough oil. I asked for a partial refund or a free oil change. They declined and said my car must be leaking. I said "NO." I have a good mechanic and there is no oil in my driveway. We are deffinately living in a depressed world
Waited ~15 min for an oil change (they were busy upselling the customer in front of me). Charged me $105 (including a first-time customer discount of $10). As I drove it out, the car started shaking. They had no idea what it was, but after a couple of minutes, it stopped. So, they said it's fine. Driving it home, the transmission was not engaging well, the shaking returned and got increasingly worse, and the check engine light came on. Got it towed to a Ford dealership. They ran a diagnostic and determined that the air-intake hose was very loose and the air filter was not reset properly. The diagnostic cost $150. Draw your own conclusions.
Chris Bennefield the manager at Snellville Ga location and Staff give you the best customer service and are very knowledgeable about what you need. They got me in and out in a timely fashion. Prices are excellent. I highly recommend take 5 for your oil change needs. I will definitely always come back to take 5
Messed my fn car up! I would not recommend them to NOBODY. My check engine light came on after my oil change. Then my car started jerking and it's idled up! I contact them they said they have nothing to do with the problem! So I contacted my lawyer yall will not keep getting away with messing up peoples cars I promise you!
I went to Step 5 on Williamson Road Roanoke Virginia. The Manager Quinton went above and beyond to fix my car. I got a oil change and had my coolant flushed out. He explained the process with both. He's very Professional. I'll be going back. Very happy. Thank you.
Had my oil changed. Noticed oil on my driveway. Took it back 2 times to tell them something was not right. Just paid 894 yesterday due to a cracked oil filter housing because of TAKE 5. I had a report turned into corporate and I have heard nothing. I would not ever take a thing to them!
1st visit car seemed to be running rough. Oil checked and it was overfilled. Took back and manager said it was ok but they would drain little. Loosened plug to drain some praying tightened everything back up right. No trust in this place at all!.
I decided to try the Take 5 oil change which recently opened here in Richmond, Indiana. They were very nice and pleasant, I thought the price was a bit high, but then they gave me a 25% discount because I am a veteran. My issue is that I noticed oil on my driveway a few days after the oil change. I am disabled and in a wheelchair, so I am not able to crawl under my truck and see what is going on. It took a couple more days to get a mechanic friend to look and see what the issue was. Turns out the new oil filter put on by Take 5 was not completely on. It was completely lose and leaking oil.
I do not care how many bottles of water you give, or how big of a discount, there is no excuse for a business thats only job is to change oil to not get the oil filter on correctly. It just screws on. For them to mess up on such a simple thing as screwing the oil filter on, I cannot say if it was incompetence or just being lazy. In either case, I will never go back.
I took my car to Take 5 Kent oh. The service tech pulled me in told me to shut off my car then he shut the garage door on my trunk! He opened the door back up and wiped it with his jacket and said nothing. My trunk is scratched down to the paint. I called corporate office 6 times and no one will call me back. I got pictures and a report. They won't even acknowledge me. This is an awful way to do business. Moving forward with this just a heads up they do not care about your car. Mine is damaged.
I was sitting for an hour and a half to do my oil change and you guess what no filter for my vehicle! This is very frustrating since the already knew they didn't had the filter and they just let me wait till the end.
Arrived at 10:10 am. Three techs on duty. I was told there was one ahead of me. The techs were having a good time laughing and talking about someone that was shot in the leg and cheek. At 10:35 I'd had enough. I got out of my car closed to hood and told the three techs I was leaving. Didn't bother them at all.
I had the best service ever. I will never go any other place. Customer service was the upmost and great. They greeted us with water and snacks. Very rare. I felt like I mattered. Love this place would recommend this place to anyone. Plus no 120 oil place. Straight up and tells you the price.
Went there in November, was told due to the vehicle being so new that full service would be $164, stupid me I paid it.
Had the truck in for full oil service at the Chevrolet dealer, $89.99 plus tax.
I asked the manager at Take5 today over the phone why the oil change was so much and he arrogantly responded because you don't have to sit in a dealership and wait for an hour.
I drive a old 2005 Silver Mercedes clk320.I took it in for an oil change in Florence SC on Irby st.I had the best experience.David the Mgr was great as well as all of the staff that was working that evening.I will never go any other place but here for a oil change.The Service was Great! Thank you guys for everything.
A Take 5 recently opened near me so I called to find out the price for a conventional oil change. Strike 1…I was asked what I meant by conventional. Strike 2…I was told I would potentially have to sign some kind of document to waive the warranty. Strike 3…After all of that discussion, I asked again for the cost. 💲70-$80. Seriously?
Take 5 Oil Change has a rating of 1.9 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Take 5 Oil Change most frequently mention air filter, last time and tire pressure. Take 5 Oil Change ranks 2240th among Autos sites.