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Take 5 Oil Change

How would you rate Take 5 Oil Change?
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Washington
1 review
2 helpful votes
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Oil change
January 4, 2024

Took 2 hours didn't have stickers for next time service didn't put air in tires service was terrible this time the one on Lee rd yeah I won't be back
Didn't offer coupons nothing just suck

Date of experience: January 4, 2024
New Jersey
1 review
0 helpful votes
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Don't waste your money
February 22, 2023

Went in to Take 5 in Jax FL on 103rd street, on Wednesday Feburary 15th, 2023, They proceeded to start the oiul change took my engine cover and slid it across the ground now its all scratched up, they charged me $101.00 for a freaking oil change but everytime i've been before its been less then $80.00 and i get the same oil everytime, i reached out to the Customer service number no0 help and disconnected from me, never going back and i will be telling people i know they are bad with service.

Date of experience: February 22, 2023
Texas
1 review
1 helpful vote
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Brandy Anderson
November 16, 2022

I feel that they messed up my car after an oil change and obviously they won't take responsibility for their mistake. I wouldn't ever recommend this place again

Date of experience: November 16, 2022
Indiana
1 review
0 helpful votes
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He went out of his way to satisfy my needs. He told what was needed and I appreciate the hospitality that was shown to me. Thank You Dre. We need more like you.

Date of experience: July 24, 2023
Texas
1 review
0 helpful votes
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Horrible job..
October 16, 2022

3 months ago I went to take 5 oil change, and did a horrible job, engine oil were scattered all over my engine, didn't even bother to clean the mess, oil was dripping on my driveway. So went back there located at TAKE5 OIL CHANGE - #191
7545 FM 78
San Antonio, Texas *******, and spoke to their manager and addressed the issue.
Last Saturday Oct 15,2022, drove there again and had my oil change, the following day I noticed there was an oil dripped in driveway, and I found out that the oil filter was loose, they failed to tighten it well.

Date of experience: October 16, 2022
Alabama
1 review
2 helpful votes
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Same bad service- District manager
May 7, 2022

So I've change the oil in my 2021 GMC at this location every time since I've bought the vehicle. The last time I brought to their attention that they don't ever check the wiper blades the coolant level the air filter the cabin filter or the tire pressure. And the store manager called me back and assured me that they would do this in the future. Today I show up 5/7/2022. When they complete my oil change and I received my receipt and I see it says they checked all the things that they did not check. This time or any other time. Once I inquire about that and who the manager is on duty. The gentleman and forms made that he's the district manager. However if the district manager is saying he's doing things on your vehicle that he is not doing then how can he expect his employees to do so. Very poor service very poor management.

Good leaders lead from example. When the district manager is not doing the job correctly then that goes to show that he's not teaching his employees how to do it correctly either.

Date of experience: May 7, 2022
Texas
1 review
0 helpful votes
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Bad oil change
December 25, 2022

Went and to get an oil change came home seen oil on my driveway when I woke up waited a while went back to get another oil change and the same thing happened again on a car that had no leak I'm done

Date of experience: December 25, 2022
Illinois
1 review
0 helpful votes
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Grate service
November 20, 2022

Recommended 100% We were very kindly received by their very helpful manager scooter. As well as their staff, they gave us water and juices for the children and snacks, really very friendly

Date of experience: November 19, 2022
Illinois
1 review
0 helpful votes
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Great Service!
February 25, 2023

We had Hunter and Sam work on our car today and they both did a fabulous job. Sam was kind and helpful. Skyler and Kevin helped us as well. I received quick service with good results.

Date of experience: February 25, 2023
Illinois
1 review
0 helpful votes
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This Business cannot be trusted having and trying to maintain a car is already hard enough and I'm a young adult in college and trying my best to work a somewhat full time job schedule. This is really a big big hick up even though God will get me through like he always does but here is my experience.

I literally had just got work done on my car so I know I had no leaks prior because I had a system check ( whatever the leak diagnostics is) at the shop to get any leaks fixed in my car literally three months prior to me going to go get a oil changed and I left with the leak when I needed a oil change!
I have the paperwork and everything. I would avoid this place like the plague because apparently they are the culprit for poking holes in people things when they need a oil change.

Now I have to go back to the shop to figure out why I have another leak after getting a oil change.:)

And I park in a personal garage every night and every day and I have not seen any leaks in my car prior till this oil change so yes I would know if I had a leak prior and after.
Edit: this was my first oil change from coming out the shop.
Now I have a leak!

Don't go to take five or you will get a leak!

Date of experience: November 17, 2022
Virginia
1 review
0 helpful votes
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The service
May 16, 2023

They were great in very way. They checked on me and let me know how long it will take. They asked for I needed anything like a water bottle. The service was great in general

Date of experience: May 15, 2023
California
12 reviews
33 helpful votes
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Take 5 in Mukwonago, WI took it upon themselves to put synthetic oil into my vehicle without asking me. They said that I have high mileage & did I want the high mileage oil. I agreed since I know that regular oil has a high mileage version. When finished my bill was $101. I was used to paying around $40 & I asked why was it so much? They replied that the oil filter for this vehicle (this was my 1st oil change with a new to me, used vehicle) is very expensive, the highest priced oil filter for any vehicle possible. I thought, bummer, I just bought a used car with a super expensive oil filter? What were other things going to cost for this car? I am now selling this car & looked up how much an oil filter actually is for this car so that I can warn the new owner. Online the filter sells for $1.33-3.00! I thought I was looking up wrong part. Called the Take 5 & asked. The woman said they now are under new management, but it looks like the employee took it upon themselves to put in synthetic oil. Nice… I then asked if every time I was there did they put synthetic in? She replied,"the last time they put a synthetic/regular oil blend". I asked that I thought once you put synthetic oil into a vehicle, that you always have to stick with synthetic? Her answer was, "I don't know, that's a good question." She told me that she is the new assistant manager of this location, but she does not know the answer to this simple basic question? Scary! Steer clear of this place if you don't want your car engine ruined, possibly.

Date of experience: March 21, 2023
Mississippi
1 review
3 helpful votes
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Negligent company
June 27, 2023

I took my 2017 Hyundai Santa Fe XL there on 5/20/23. Lube tech neglectfully forgot to put my radiator cap back on caused my car to run hot and destroyed my radiator, my car has been at dealership for 4 weeks, company refuses to pay for their negligence, I wish I could figure out how to give them negative stars but I can't submit unless I put at least 1 star, don't take your car there, RUN!

Date of experience: June 27, 2023
South Carolina
1 review
2 helpful votes
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Negative experience
June 13, 2022

Although I addressed my negative experience with take 5 oil change in easily location, their customer service failed to communicate with me and to see what kind of bad experience I had with them.

Date of experience: June 13, 2022
Texas
1 review
0 helpful votes
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Rolled in early this morning for a oil change.
Greeted by Mo store manager. I got an oil change great customer service. I was in and out would go back

Date of experience: April 8, 2022
Illinois
1 review
1 helpful vote
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Oil plug not replaced
September 30, 2023

I had my oil changed at Marion IL. Immediately had oil leak after leaving. Returned to location and they declined to help or accept responsibility. Horrible customer service and I won't be returning.

Date of experience: September 30, 2023
Ohio
1 review
1 helpful vote
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I'm a reviewer, so here goes. I went to the new Take 5 Oil Change place today in Salem, Ohio. The place was very clean. They gave me a nice cold bottled water and Jadyn some fruit snacks and a Capri sun. There were 4 employees there. A sweet girl, 2 sweet guys and a lady-man, who seemed to be the manager. Their prices, firstly, are ridiculous. Over $100 for full synthetic. There is a sign out front that says $20 off ANY oil change. The only reason why I went there, as opposed to that awesome place next to Wendy's. The lady-man told me that that didn't apply to the lowest priced oil change I wanted. I said there's a sign out front that says on any oil change. She's like, really?! Omgosh. You're probably at the shop every day Then she continues to tell me that she's going through menopause (hence the mustache). She said she's hot constantly and it took away her sex drive. Really? With my 10 year old in the car. Everyone, but her, was great. They were all professional and kind. She was not. She was actually mean to them and rolling her eyes at them. I asked if they had been busy that day and they said absolutely not. There is a reason. I don't recommend this business.

Date of experience: July 15, 2023
Wisconsin
1 review
0 helpful votes
Follow Brad M.
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All I asked for was mobil 1 high mileage oil they put synthetic in it I did not ask for synthetic I was charged 131.00 that was with a 7 dollor coupon never will go back

Date of experience: October 29, 2022
Indiana
1 review
0 helpful votes
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Fast and people are friendly I would recommend coming there. People were honest about what my care needed and kept me up to date on what they were doing

Date of experience: January 11, 2023
Georgia
1 review
0 helpful votes
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Wonderful service
February 21, 2024

Fast friendly service and make sure tire pressure is adjusted. They are very honest and reliable and make sure to offer me different options for oil change

Date of experience: February 20, 2024

Overview

Take 5 Oil Change has a rating of 1.9 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Take 5 Oil Change most frequently mention air filter, last time and tire pressure. Take 5 Oil Change ranks 2240th among Autos sites.

service
141
value
134
shipping
35
returns
32
quality
112
+19