This company’s rating is currently unavailable.
I PLACED AN ORDER A WEEK AGO AND HAVE NOT GOTTEN ANY STATUS ON MY ORDER BUT WAS CHARGED. I HAVE EMAILED THEM AND NO RESPONSE AT ALL! I TRIED THE CHAT SERVICE AND IT WAS HORRIBLE... IT NEVER RESPONDED TO ANYTHING I SAID IT JUST KEPT GIVING ME LINKS TO ORDER... I WOULD LIKE MY ORDER ASAP OR MY MONEY BACK! I HAVE NEVER EXPERIENCED A WORST ONLINE SITE EVER...
I ordered 2 dresses to my wife 3 months ago and still did not get them. I chatted with one of the representative a month ago, she said that some one will get back to me in 3 days. No body did.
I Am Sad To Say That This Website is a SCAM! I purchased a shirt that was 2 sizes, too small I contacted customer service & they told me that i would need to pay them $8 for shipping charges in addition to $12 through FEDEX to send the product back to them in California.
A fantastic area for those who have the most moderate budget to spend on cool and stylish apparels. Its a much better option than the established online stores in the market.
Women collection of tbdress is just awesome. The asym hem lace women's blouse that I have bought is one of the best among them. These tops are perfect for any season.
As far as I visited this page it left me happy, and staff look really helpful, always answering all questions and requests, I hope that dress which I am hoping to order will be as in photo and all measurements will fit, if yes than I can give even hundred stars, and I wish it going to be so,
Falsely advertising a dress that they don't have or in their size waited for months business Better Bureau company I'm very upset I want my money back I don't want the same dress as they are falsely advertising address that they don't have
Don't waste your time. If i could give this company zero stars, I would. I ordered two items from site on 12/11/14. When i first ordered, it said it would take 3-7 days for shipping and 5-8 days to arrive. So max about 15 days, right? No, It's been 23 days. I've tried tracking my order but it never seems to up updated and all of it is in Chinese. I've contacted them several times over the course of four days. At first I assumed that maybe the lack of response and shipping was from the holidays. So maybe they're just backed up and running slow. But after absolutely no response to my emails whatsoever and some really frustrating phone calls, i've decided that this site is just a scam and a lie. Conned my sorry a** out of about $40. Eff this site and their poor service. If you decide to continue on with buying products from this pathetic site, do yourself a favour and buy some hard liquor so that when your products don't arrive, you can get drunk to forget what a horrible mistake you made when you decided to buy from this company.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!
TBdress service team.
I like the clean bright red color of this dress very much. The embroidery is gorgeous, too. I want to wear it by a concert. Surely this dress will have good look on a stage♫
With the trendiest dresses from TB Dress I have become the one lending out my dresses to my friends for their special dates! I would like to see some unique heels on this site too.
I bought the dress, Stripe Lace Patchwork, and I liked it very much. I was wearing it when my boyfriend proposed to me! I could not find a more appropriate dress for this special moment.
I had my bridesmaids and maid of honor come here to purchase their dresses for my wedding since it was very well priced and due to the fact that everyone lived in different states. The dresses on this site are very beautiful and I was excited that everyone liked the dresses they saw. The dresses are made to order so the shipping would be about 6 to 8 weeks, which I wasn't too worried about. When my maid of honor received her dress, the zipper was twisted and therefore stopped midway up. The dress also contained a lot of extra unneeded fabric (some on the inside part of the dress near the zipper that repeatedly fell in the way when you try to zip it up) as well as several layers. Two of my bridesmaids had to take the dress to be fixed due to the zipper being sewn incorrectly. One of the dresses even had a hole in the torso area. It was very poorly sewn all together. I was VERY displeased and contacted tbdress about the issues we were having to see what could be done and they wanted me to send them pictures and video of the issues before anyone could receive a return label (the dresses DO NOT come with a return slip). This was after 2 emails and days of waiting. My girls had to get alterations and some paying more than what they paid for the dress. Would NOT recommend this site to ANYONE because of all the issues me and my bridal party faced.
For any plus size women ordering from this company don't waste your time - I ordered the largest plus size and the clothes would fit a 12yr old girl and a small 12yr old at that - the site SAYS ITS AN INTERNATIONAL BUSINESS SO THEY SHOULD BE AWARE OF PLUS SIZE - THANK GOD FOR PAYPAL I GOT ALL MY MONEY REFUNDED WHERE THE SITE OFFERED ME $15.00
I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell me your order number, we will contact you with your order number and solve your problems as soon as possible.
Thanks for your review!
Best regards!
Tbdress is a lovely website with a very large variety of beautiful quality clothing that is very hard to find. I really recommend it to everyone. The prices are very fair for what you get.
In my opinion TB Dress is far better than the more known apparel stores that we all know about. But my area does not have COD facility so it becomes difficult for me to get to a decision!
The items on this website are worth waiting for but TB Dress could do a better job with the shipping time so that it can catch last minute shoppers as well!
TB DRESS transformed my fashion sense and made me the perfect fashionista! Membership has rigid terms but once a member, shopping becomes easy on the pocket with exclusive discounts!
Im very unhappy with this drees. I buy the Beading/Sequins Ruffles Sheath/Column Off-the-shoulder. The ruffles dont look the same as in the picture an the sewing on it are terrible. I will not use this drees. I urge to all buyes to be very careful whe you buy in this page, because if you get desplease with your dress, you will not gave a refund as they said in their policy.
I did contact customer service and did not attempt to make the refund.
Contact clinte service and did not resolve my problem. We send pictures asking with evidence and did nothing to give me my money back. And if tred to leave a review trust me, you can't. TB Dress have everything under control and they never show your review, if the comment is bad for them and affect their sales.
Awesome range of clothes, love the range, variety, colours and style. Can't wait to make my next purchases for my daughters and newly grand daughter... thanks TBDress
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team