TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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California
1 review
2 helpful votes
Follow Katie W.
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I ordered a wedding dress after my friend told me about her amazing experience. I even paid the extra money to have it custom fit. It came in at least 2 inches too big everywhere, and it is impossible to get it tailored to fit me. The ruching and ruffling is completely off and the beading is nothing like pictured. I have been trying to return it and get my money, but they refuse to do it because "it was such a low price anyways, just accept it, okay?" I have now had to get paypal involved in helping me get my money back. Do not do business with this website, their customer service is horrible!

Date of experience: July 8, 2014
Aaron l. TBdress Rep
over a year old

Dear Katie W.,
This is tbdress service on sitejabber. I got it that your dress is unfit for you. Please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
I am here wishing to help you with your return request.
Please give me your order number first. sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Tbdress service

Florida
1 review
0 helpful votes
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I wore this dress to a university ball. I had so many wonderful comments about how stunning the dress was. I can't wait to wear it again! I was worried that the colour would wash me out or that the quality wouldn't be compared with that found in a physical shop, but I was corrected. Such an incredible dress at an even better price. Will buy again from TBdress.

Date of experience: December 23, 2014
North Carolina
1 review
2 helpful votes
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STEAL YOUR MONEY...RUN
October 19, 2023

If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received dress and asked for refund. Have not received to this day!

Date of experience: October 19, 2023
Australia
1 review
0 helpful votes
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Really Easy To Shop
August 23, 2015

It was really easy to shop and find items for what I am looking for and the fact that they have different colours that these come in as well. The only other suggestion that i would make is being able to see that colours that they come in rather than just having them listed and guessing what they are going to look like :)

Date of experience: August 20, 2015
Ireland
1 review
2 helpful votes
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I would not recommend TB dress, its a total disaster. I bought my debs dress and when it arrived the zip was fitted incorrectly & there were pins left in the material, when I contacted them they said it had passed there quality check and there was nothing they could or would do,

Date of experience: September 25, 2013
New York
1 review
0 helpful votes
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Great Service
July 4, 2015

The item I ordered was inadvertently 'out of stock'. However, their Customer Service Department was prompt and efficient in informing me of this and offering a workable alternative. I chose another item and the process was completed in a timely manner. Delivery was quick and item arrived in good condition and as described.
Planning to make another order... maybe 2 more dresses and one top.
Thanks again!

Date of experience: July 1, 2015
GB
1 review
0 helpful votes
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The customer service was cheerful and helpful through the process offering suggestions for styles and colors for my spring forest wedding, particularly when the dress I wanted was too complex to design in a short time. Everything was handled quickly and professionally, and the dress was done a few days ahead of schedule.

Date of experience: April 26, 2015
Tennessee
1 review
2 helpful votes
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The dress that I bought from this company was nothing like I got. When I got the dress and asked the company for a refund they ask for pictures. So I sent them pictures. They sent a response back telling me that the dress was not the same and wanted to give me a $5.00 credit. And then told me I would have to pay for shipping. How is any of this my fault when the dress is nothing like I order.

Date of experience: July 30, 2021
Kenya
5 reviews
44 helpful votes
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The other day i overheard my girlfriend and her friend talking about this site and i decided to take a look. Thats when i realised what i was missing. This is the best place to get a wedding gown and prom dresses and you name it. I just love this site and gotta tell so many about. I think it serves my clothing needs well.

Date of experience: April 25, 2013
Kenya
1 review
1 helpful vote
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I would recommend tbdress to my family and friends. They are the only store I could find that had the dress I was waiting for! They have great selection and ship out immediately! During shipment to CANADA, I knew all of where my dress was at all times! Anything you need, they have it at good prices, great shipment, perfect timing! Thank you!

Date of experience: March 11, 2014
California
1 review
2 helpful votes
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The dress is very beautiful as in picture. Nice store and can be trusted. I order many dresses when i see the picture. First i didn't expect that i will get the dress as beautiful as in the picture, but it is even prettier than in the picture. Will buy more dress

Date of experience: December 4, 2017
Philippines
1 review
0 helpful votes
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Satisfied customer
April 21, 2015

I was waiting for my dress to be delivered to me. I was so impatient at the day of my purchase which is pretty obvious for any online shopper. When I finally received it, I realized that it didn't even take long, unlike in other sites. I was so impressed especially with the fact that the dress was of high quality and exactly my size.

Date of experience: April 18, 2015
Illinois
1 review
0 helpful votes
Follow Real R.
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I bought a wedding dress from this site and never received it. It wasn't that it was lost in the mail, the site never sent it out. After a long drawn out process, I had to buy a new dress last minute and still have never received the dress. Would NEVER recommend this site. Pretty sure it's sent from over seas and they do not communicate well via the site. Save your money.

Date of experience: October 5, 2021
California
1 review
0 helpful votes
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First time shopping
August 26, 2015

My experience was excellent never bought anything online but I really like the dress. I will be shopping more in the future more winter dress and also my wedding anniversary dress for next year. I will suggest this website to friends and family too. I can't wait till I get my dress. Thanks a bunch

Date of experience: August 22, 2015
Ukraine
1 review
0 helpful votes
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First trial Order
April 22, 2015

I navigated through tbdress, in search of latest designs, after I was introduced to the site by a friend. The site offered a great discount on their stuff. It was hard to believe them but the fact that my friend had her order delivered, I ordered.It was simply conveyed to me and I loved it.

Date of experience: April 19, 2015
California
1 review
0 helpful votes
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Fast and Easy
October 29, 2015

I had not heard of TBdress before today, when I saw it on Facebook. I clicked on the picture of a dress I liked and was amazed at the low, low price. That dress is my first purchase from this site. The process was very easy. Based on the reviews posted about the dress, I am super excited to receive it.

Date of experience: October 26, 2015
California
2 reviews
3 helpful votes
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G'day..
December 9, 2014

G'day. Greetings from United States... A dear friend from states has recommended me to come to this website for my bridesmaids dresses. There aren't good stores I can find from here and this website has really given me a great deal. A minimal charge for rush processing, customisation on the length and International fast shipping. I look forward to receiving the dresses and I am confident they will be as better-looking than they are in pictures. I wish I could have ordered my wedding dress from them also. But I will be happy to use their service again in future events.

Date of experience: December 9, 2014
KR
1 review
0 helpful votes
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The dress bought from TBdress fit perfectly
December 15, 2014

The dress bought from TBdress fit perfectly. The over all workmanship of the dress was excellent. Whoever the dressmaker was, she /he did a very good job sewing the dress, very clean seams. I reviewed this dress previously and my suggestions stand. I acknowledge the tedious task of making this dress. Thanks so much for your labor of love.

Date of experience: December 15, 2014
New York
1 review
0 helpful votes
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Love my boots!
November 23, 2015

I purchased the knee high fur boots and they came very quickly. Everyone I wear them I get maid compliments. They are do snuggly inside that I never want to take them off! Thank you TBDress for great prices and fast delivery!

Date of experience: November 20, 2015
California
1 review
0 helpful votes
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Very Helpful Service!
January 25, 2016

I was a little nervous about buying from halfway around the world but everyone was very helpful and courteous. Pay CLOSE attention to sizes as well as how to measure. Shipping was fast and I couldn't be happier. Thank you so much!

Date of experience: January 22, 2016

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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