• TelMDFirst

TelMDFirst

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Overview

TelMDFirst has a rating of 2.9 stars from 126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TelMDFirst most frequently mention next day problems. TelMDFirst ranks 1st among Telemedicine sites.

  • Service
    70
  • Value
    71
  • Shipping
    24
  • Returns
    25
  • Quality
    53

This company does not typically respond to reviews

Positive reviews (last 12 months): 55%
Positive
22
Neutral
0
Negative
18
10
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How would you rate TelMDFirst?
Top Positive Review

“Best service and convenient”

Rhonda G.
3/23/24

I use this option when I am ill and just can't get to the public doctor. They care and they always have my prescriptions faxed to my pharmacy quick so that I can heal. No fuss no hassles. I will continue to use them in the future.

Top Critical Review

“False advertising”

Colton L.
9/24/24

Enrolled in the monthly plan as described on the web page that you can pay $29 and some change for monthly care over the phone which includes unlimited visits. My first visit was great. My second visit was rushed and left me confused and I was told to make another for other issues. I go to set up a new appointment the next day and it did not allow me. When I called to ask why the woman told me that there are a limited two visits per month. This was not what the website promoted. Both images are from the same page talking about the same advertised pla

Reviews (126)

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Thumbnail of user rodneycabot2006
1 review
0 helpful votes
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September 25th, 2023

I've been calling 5 times a day since thursday, only for zoloft, it is now Monday and still the same responces. I shouldn't have waited until i was out, i thought since it was common i could get a refill the same day. So annoying to play with peoples lives, I've called the pharmacy and no one from tell md had called, omg just a phone call

Tip for consumers:
Awful, don’t put your life on the line waiting for them to help. I can only imagine someone suicidal running out of medicine and deepening on them. I just drove an hr to borrow medicine from my brother, awfull place do bot go to tel md they suk

Products used:
I’m still waiting, no prescription, wow playing God and you only have one job to do

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Thumbnail of user sharonc2705
1 review
0 helpful votes
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October 17th, 2023

I was a sceptic but in the end it all worked out.
Every season I develope a sinus cold. This season I tried telemed to see if it was easier to get meds. No long waits and I was able to get a prescription with in an hour. Thank you.

Products used:
Prescription

Thumbnail of user elindah
2 reviews
0 helpful votes
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October 13th, 2023

We needed to use an online service because we tested positive for Covid. The app was incredibly easy to use and they met all of the timelines that they committed to. In fact, they exceeded the timelines and responded within 30 minutes when they said it would be up to two hours. They were detailed in their questions so that our responses were easy we heard back from the pharmacy that they contacted within an hour and we had the script within another hour. Timeline from first contact to prescription in the house was less than three hours. Really pleased with TeleMed.

Products used:
On line support with Dr.

Thumbnail of user angelal1840
1 review
0 helpful votes
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November 24th, 2023

Life can get crazy busy. When I recognized my Rx's had no refills left and I had no time to schedule an appointment in time, TelMDFirst to the rescue! Online forms were self explanatory to complete, uploaded a couple of pictures of previous Rx bottles and within a couple of hours, I received a message from my pharmacy that the RX's were ready.

Value
Thumbnail of user joshr434
1 review
6 helpful votes
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August 19th, 2023
Verified purchase

Not really sure what the subscription is for. They are only able to refill another doctor's prescriptions and can only do it for a limited time. I would not recommend.

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Thumbnail of user andreak819
1 review
0 helpful votes
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September 17th, 2023

My doctor was so sweet and thorough with the evaluation it made me feel like I was talking to an old friend. I would highly recommend this site/company to anyone looking for physician care.

Thumbnail of user georgek1355
1 review
1 helpful vote
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August 4th, 2023

Yes, you can get a prescription. ONE prescription. They are unable to give the refills they blatantly boast about on their website.
If you are looking for a place to renew your prescriptions without having to see a doctor, GO ELSEWHERE. THIS IS SITE IS A WASTE OF TIME AND MONEY!

Tip for consumers:
None

Products used:
None

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Value
Quality
Thumbnail of user billya211
1 review
1 helpful vote
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January 2nd, 2023

I recently used TelMDFirst, a telemedicine company, to receive a prescription for antibiotics for a sinus infection. I was impressed with the speed and efficiency of the process, as well as the professionalism of the healthcare provider, Anthony, who I spoke with. The prescription was sent to a local CVS pharmacy on Christmas Day and was ready for me to pick up within a few hours. I appreciate the convenience and reliability of TelMDFirst and will definitely be using their services again in the future. I recommend TelMDFirst to friends and family.

Tip for consumers:
You can do a visit by text message only, it's easy.

Thumbnail of user jerntojeo62888
1 review
1 helpful vote
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May 31st, 2023

I recently found myself in a bit of a bind when I lost my insurance and desperately needed a prescription refill. Thankfully, I discovered TelMDFirst, a virtual healthcare company that turned out to be a lifesaver!From the get-go, I was impressed by how easy it was to navigate their website and book a virtual appointment with a healthcare professional. The platform was user-friendly, and the staff was genuinely empathetic towards my situation.During my appointment, the doctor was incredibly attentive, patient, and knowledgeable. They took the time to understand my medical history and current needs, making me feel like I was in good hands. What's more, they made sure to provide me with a cost-effective prescription refill, ensuring that my financial burden was minimized.The convenience of being able to consult with a doctor from the comfort of my own home was invaluable. No more waiting in crowded waiting rooms or worrying about fitting appointments into my busy schedule. And the best part? The price was incredibly affordable, especially considering I was without insurance!During my appointment, the doctor was incredibly attentive, patient, and knowledgeable. They took the time to understand my medical history and current needs, making me feel like I was in good hands. What's more, they made sure to provide me with a cost-effective prescription refill, ensuring that my financial burden was minimized.

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Thumbnail of user kimberlys2363
1 review
5 helpful votes
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December 8th, 2022

I signed up for this service for my family for one year, and came to regret it. It was a fight with insurance companies to get the medication covered at the pharmacy, and when our insurance did not approve the medications unless prescribed by an in state doctor, they told us to let them change the scripts to a different pharmacy. We tried to explain that this was not the problem. If they could use a doctor licensed in our state, then we could get the meds. They insisted that we pharmacy hop until we could get the medicine. When we then became dissatisfied with the service and tried to get a full refund from the "owner/manager" once connected to him, I reminded him of the stamp on his website claiming 100% satisfaction guarantee and he proceeded to tell me that there was fine print to it that I had agreed to. I was frustrated because he and his team were not listening to our problem but being rather aggressive in talking over me as I tried to explain. He was angry that he had to tear himself away from his family on a Sunday night to handle my situation, and told me I was rude for doing the same thing to him he was doing to me from the beginning…talking over him. I only got a portion of my money back, but will never trust a satisfaction guarantee stamp again!

Products used:
Medical services

Thumbnail of user gohgoloufidele
1 review
1 helpful vote
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May 31st, 2023

I have used TelMDFirst for a few months and highly recommend it for its convenience, affordability, helpfulness, and professionalism. I have found that it is much more convenient to see a doctor virtually than to go to a physical office. I can usually get an appointment within minutes, and I can see the doctor from the comfort of my own home. This is especially helpful if I am feeling sick and do not want to leave my house. TelMDFirst is also very affordable. I pay a monthly subscription fee, which is much less expensive than paying for a visit to a traditional doctor's office. I would recommend TelMDFirst to anyone who is looking for a convenient, affordable, and helpful way to see a doctor. As a delighted customer of TelMDFirst, I wanted to share my experience with this outstanding online doctor company. I found their platform to be incredibly convenient and efficient, making it a breeze to receive top-notch medical care from the comfort of my own home.The process of booking an appointment was simple and hassle-free. TelMDFirst's website was easy to navigate, and I was quickly connected with a qualified healthcare professional.During my virtual appointment, the doctor was attentive, friendly, and genuinely concerned about my well-being. They thoroughly reviewed my medical history and addressed my concerns with expertise and empathy. I felt comfortable discussing my health issues and was provided with well-informed advice and an appropriate treatment plan.

Service
Value
Thumbnail of user randyb950
1 review
1 helpful vote
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January 17th, 2023

Well, I should have known this place was a scam when I had to call back multiple times over 2 days and everytime the same girl answered the phone using a different name. So then they strung me along for another day and when I told them that I think I need to ask the attorney general's office about telmdfirst they abruptly sent me a text saying they couldn't help me after guaranteeing me they could. THESE PEOPLE ARE A SCAM! THEY WILL RIP YOU OFF. DONT BELIEVE ANYTHING THEY TELL YOU. THEY ARE LIARS! THEY ARE ALL FROM INDIA AND BARELY SPEAK ENGLISH. THEY JUST WANT YOUR INFO AND YOUR MONEY. THEY WILL NOT PROVIDE YOU A LEGITIMATE SERVICE. I WILL BE PURSUING LEGAL ACTION IMMEDIATELY.

Tip for consumers:
That they were a scam to start with.

Products used:
Bogus medical care

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Thumbnail of user coybetsill45
1 review
0 helpful votes
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May 29th, 2023

Went online filled out everything about 1.5 they called me ask me all health questions and told them what's wrong with me they sent my prescription in 20mins

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Thumbnail of user kateyurchek
1 review
0 helpful votes
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September 25th, 2023

After filling out the paperwork I was able to speak with a doctor and was given a prescription for my ailment. They called my pharmacy and I picked up the RX the same day.

Products used:
Prescriptions

Service
Value
Quality
Thumbnail of user rudyg112
1 review
0 helpful votes
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July 29th, 2023

I want to say how impressed I am with TelMDFirst! I woke up one morning, in horrific pain, a fever, nausea...I literally thought I was dying! Terrible stomach pain, lower back, everything hurt. I do not like going to Emergency rooms or even doctors' offices and waiting and waiting. I was in so much pain I don't think I could have driven to one anyway. I quickly searched online, and my symptoms were of a UTI (Urinary Tract Infection), of which I had never had before, and this was awful! I Then looking for a solution, I found TeLMDFirst, and I was willing to give them a try. I called them, and they gave me a list of service options, a 1-time treatment fee for $79.95 or a monthly fee, I chose the 1-time service fee. They were patient, attentive, took note of the symptoms I described, reviewed my info, and arranged for me to pick up a prescription medication, Ciprofloxacin, for my UTI. In just over an hour, I went to the pharmacy and picked up my meds and began taking them, for 7 days... then the UTI was gone completely! It is scary at first because you don't know who to trust online, and TelMDFirst is a legitimate service, and it works! I had no problems with any transactions at all. They were fast, and they addressed the immediate issues, which is what we all want when we are sick. Thank you TelMDFirst for all you have done for me! I will continue to use your services in the future and recommend you in the highest! Rudy

Thumbnail of user roberts9485
1 review
0 helpful votes
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October 15th, 2023

TelMDFirst is very professional in their process and effective in their treatments and caring in their diagnosis. I am very thankful for their service being available on line.

Tip for consumers:
Overall they were very good

Products used:
Medical

Thumbnail of user deansf1
2 reviews
1 helpful vote
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April 9th, 2023

My doctor retired so my friend recommended telmdfirst. They refilled my high blood pressure and diabetes medications in one hour, it was fast, easy and affordable.

Thumbnail of user davidj3495
1 review
0 helpful votes
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May 31st, 2023

In a world where healthcare can often feel inaccessible and overwhelming, TelMDFirst has made it their mission to offer quality, affordable virtual healthcare to those who need it most. I couldn't be more grateful for their services, and I wholeheartedly recommend TelMDFirst to anyone seeking a convenient and affordable healthcare solution.

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Thumbnail of user JNoble8
1 review
0 helpful votes
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July 18th, 2023

I was sort of suspicious at first but my doctor was out of town and i was in need of meds So i deciided to give them a try Sure enough later that evening they had my meds filled THANKS! TelMD for helping me with my meds
James from Dallas Texas

Thumbnail of user jeanettebetancourtx
3 reviews
1 helpful vote
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January 19th, 2024

Excellent health care experience! Amazing health care professionals had my visit and medication with in1hr
Thank you so much!

Thumbnail of user dezzyd70
1 review
0 helpful votes
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December 8th, 2023

Very easy very simple will definitely use again. Put prescription in and they sent to the pharmacy of your choice. Ya!

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Thumbnail of user jessicag2033
1 review
1 helpful vote
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December 31st, 2022

DO NOT USE THIS SERVICE! I requested to speak to a doctor before receiving a prescription refill request. No called or emailed me for the appointment after taking my $29.95. Then I was told that my pharmacy could not fill the prescription. When I requested a refund of the $29.95 monthly fee due to no service, a customer service agent named Julie said that she would call me back when my refund was processed by the manager. I never received a call back from her. She did not want to process the refund. I spoke with the manager, Anthony, today about my refund due to no service & my pharmacy refusing to fill the prescription. I DID NOT get rude. I just simply requested a refund due to my experience of my medication not being filled by my pharmacy. He did not want to give me a refund either. These were his words: "You know what? No, what you're saying is not right! It's people like you who give our company a bad name. We work very hard to fill prescriptions for you people! You're a liar! Happy new year to you. You're refunded! He hung up on me & was very rude for no cause. I DO NOT RECOMMEND THIS SERVICE! THE PEOPLE ARE RIDICULOUSLY RUDE! I chose one star due to no zero star option!

Thumbnail of user christopherc2990
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

This is a legitimate company that will issue you a prescription and send it to the pharmacy of your choice.
Christopher

Products used:
Prescription

Service
Value
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Thumbnail of user tessm90
1 review
0 helpful votes
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October 23rd, 2023

I relocated from North Carolina to West Florida. My husband and I were married last week. My medical insurance will not be valid for a couple more weeks. He came down with strep throat and this weekend. I caught it along with a horrible sinus infection. I have been so sick! No doubt I needed medical attention. It was just where, and how much it was going to cost us. I researched several options, evidently there are many of them these days however I chose to go with TelMed
I downloaded the app and it could've been easier to fill out the questionnaire. It only cost $41 that's right $41 In less than one hour, a kind, intelligent, responsive, wonderful physician called me on Saturday night! He asked all the right questions and then explained the prescriptions that he was going to prescribe and why. He also added that if I wasn't feeling better in 3 to 5 days to please call back and they could reevaluate me. Wow! Because I wasn't feeling well and I don't know the area the pharmacy information that I gave them was not going to be open until Monday. I just hung up with the doctor to find that out. I emailed their support team and with in minutes they responded with the information that had updated a different pharmacy so they could call in my prescription and I could get it this weekend. I was so impressed with everyone in every single process!

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Thumbnail of user anthonyb2422
Anthony B. – TelMDFirst Rep

Thank you so much Tess! We are always here when you need us.

Thumbnail of user parker79jean
1 review
0 helpful votes
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November 23rd, 2023

Thank you for helping me out to get my daughter prescription. Great customer service and very caring. Great professional.

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Thumbnail of user anthonyb2422
Anthony B.
Typically does not respond to reviews

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